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Grand Plaza Munnar

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#13 of 95 Hotels in Munnar
Certificate of Excellence
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Grand Plaza Munnar
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687 Reviews from our TripAdvisor Community

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Showing 676: English reviews
London, United Kingdom
Reviewed 12 April 2015

The food here is really good quality and reasonably priced. It is nicely located just outside of the hustle and bustle of town. The staff are really friendly and helpful. I would definitely recommend this resturaunt

Review collected in partnership with this hotel
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Helpful?
3Thank Aidan K
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments.it was indeed a pleasure working with you, We are continuously working to ensure flawless service and great product experience for all our guests. Please give us another opportunity to serve you. We are a growing...

Karaikudi, India
Reviewed 11 April 2015

Nice rooms. Good staffs. We stayed here before 2 years before. The rooms still looks fresh.unfortunately the restaurant is not like 2 years before. Tastes average. Spa is very average. Nice hotel at this budget.

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2Thank MSKKKDI
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Greetings from Grand Plaza Munnar!!! Thank you for showing interest to provide a feed back about us after Two years in Trip advisor. We valued your comment. i promise you that the Restaurant , The taste of food is now in excellent quality you can verify with latest feed back of other Guest. and about the spa which...

New Delhi, India
Reviewed 10 April 2015

Hotel staff are not cooperative. Poor hospitality. No care for their guests. Only lift for entire hotel and that too was out of order. Despite my request for giving me room on ground floor or 1st floor, for the reason my being heart patient, we were given room on 4th floor. We were made to suffer a lot.

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5Thank Prraomeka
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Greetings From Grand Plaza Munnar !!!! Attention to all TripAdvisor Viewers We are very much disappointed with this comment . Grand Plaza Munnar is always look forward for excellent Hospitality, We are really not pushing to Guest our rules or regulations. if a guest request for changing the room to as per his requirement/inconvenience because of any trouble , if...

Chennai (Madras), India
Reviewed 8 April 2015

My first visit to Munnar and had a great experience staying in this Hotel. Warm receiving from the staff. Rooms are very neat and clean. They even called our room to check if we had breakfast and making sure if we are aware of the timings. Breakfast buffet is great and restaurant staff was also very helpful. Pros: 1. Though...

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Helpful?
Thank SwaroopGouru
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with...

Ahmedabad, India
Reviewed 7 April 2015

ITs a very good to stay, i will visit in next future its sure. i have suggested to others also to stay there. Good View, Good Service, Good Stay, Good Sleep, Good experience with this hotel, amazing back view

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Helpful?
1Thank AnkitSarvaiya
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest - Great Wishes........... I am delighted to note that you had an enjoyable stay and our services measured up to your expectations. we would like to thank you for choosing our hotel, it was indeed a pleasure working with you. We are a growing company with properties across Kerala. Please do contact us for great offers across any...

DELHI
Reviewed 7 April 2015

We had been here in Grand Plaza for two days on 30th and 31 March in room no.208. Best location, Excellent service with smile, polite staff. If interested to get detailed experience please call on cell 09871342966. Everything excellent beyond expectation A.K.Sharma.

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Helpful?
2Thank ASHOK60
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments.it was indeed a pleasure working with you, We are continuously working to ensure flawless service and great product experience for all our guests. Please give us another opportunity to serve you. We are a growing...

Salem, India
Reviewed 6 April 2015

pleasant stay except bathroom flush and a missing bucket ;-),breakfast is very good/can change the checkout time 12 to 12 instead of 11,reception and service is good/ample space for car parking.but no accommodation for drivers/ inspite of this small downs the stay was peaceful and pleasant

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Helpful?
Thank karthikannamma
RajsRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest. Thank you So much for your valuable feedback. I would like to thank you for choosing our hotel, it was indeed a pleasure working with you. as per you mentioned in feed back about the Bucket & mug which usually we will issue only with Guest demands, Complaint of toilet flush which you faced we are so sorry...

Chennai (Madras), India
Reviewed 6 April 2015

Very Good Hotel to stay in Munnar near to all major sightseeing. Good Staff and service. Quiet place to stay in munnar. I would recommend this hotel and if in the area again would certainly stay there.

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Helpful?
Thank Karthickgaja
RajsRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Sir, Thank you so much for your valuable feedback. Your feedback always support us a lot. we would like to thank you for choosing our hotel, it was indeed a pleasure working with you. We are a growing company with properties across Kerala. Please do contact us for great offers across any destination in Kerala. Looking forward to serving...

Reviewed 3 April 2015

i hope its mandatory to write here my such a excellent experience with Grand Plaza. am a not a regular traveler but when I'm traveling i always prefer a excellent one. i swear here that Grand Plaza is awesome. Room Quality with Views, Restaurant with perfect service and tasty food, and GRAND PLAZA having a GRAND HOSPITALITY team. they trying...

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Helpful?
3Thank prince R
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with...

Reviewed 3 April 2015

I went to Grand Plaza on March 2015 28th. its my vote of thanks to Grand Plaza and the team which support us there. We commence with a excellent Lunch and our stays there was awesome. its our company trip. Team which there for Guest Relations - (Asst Manager) having excellent Guest Relation team & having wonderful front office supports....

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Helpful?
2Thank Keeru p
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Grand Plaza Munnar

Address: MSA Road, Munnar 685612, India
Region: India > Kerala > Idukki District > Munnar
Price Range: $59 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Plaza Munnar 3*
Number of rooms: 39
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Also Known As:
Grand Plaza Munnar Hotel Munnar
Grand Plaza Munnar Kerala
Hotel Style:
#7 Family Hotel in Munnar
#7 Best Value Hotel in Munnar
#8 Spa Hotel in Munnar
#11 Romantic Hotel in Munnar
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Questions & Answers

Here's what travellers have asked, with answers from Grand Plaza Munnar staff and other travellers.
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Questions? Get answers from Grand Plaza Munnar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views were excellent from the front of the Hotel”
 of 5 bubbles Geejgarth, 18 Feb 2017 | Read review
“ambience rooms with balcony are excellent to stay”
 of 5 bubbles dineshsharma5680s, 7 Feb 2017 | Read review
“ask for the top floor for the best views”
  • Our room was top floor, corner room.
 of 5 bubbles N378ULamandab, 6 Feb 2017 | Read review
“Higher floors facing the river”
 of 5 bubbles lawrence_prabhakar, 17 Jan 2017 | Read review
“the rooms in the west have a good view.”
 of 5 bubbles tauruskvs, 6 Dec 2016 | Read review
5 of 5