Honest review: Unfortunately this place is a disappointment for the price (which is significantly higher than all the other properties in the area). The rooms are clean but old/dated. The location being right on the beach is nice but it is shared with several other resorts so it’s a busy area. The breakfast staff mostly ignore you which was not great. Altho they did have a few nice items in the breakfast such as fresh pastries. It’s a shame but maybe also reflects the low standard across the whole island in the three star category.
1. The fact that this quiet space is tucked away towards the other end of the beach (within walking distance to town), gave us good options for being away from the hustle & bustle when needed. That said, when we do want to do some shopping it was just 10 mins walk away so it was really convenient. 2. The bed is SUPER comfy! I usually find it hard to sleep on a foreign bed, especially the first night, but this place was clearly an exception! I got such quality sleep I want to find out what brand the mattress is so I can get one at home! 3. The friendly staffs & CATS help make the stay that much more enjoyable. Though most of them are not fluent in English, they do try their best to accommodate your needs so all you need to do is ask. 4. The beach is RIGHT THERE and the water is so clear you could even spot fish! For those who love to chill and do nothing, this is THE PLACE to go. They have a comfortable deck that gives you ample space to lay around with a bar & music nearby. For those who seek active adventure, they have tons of boat tours & activities to suggest so all is taken care of. 5. Jacuzzi & FREE canoe to rent!…
Nice quiet accommodation out of the way from the main town centre. Wonderful helpful staff and well maintained surroundings. We would definitely choose Mama Beach residence again for our accommodation. The only complaint I have is that there was a lack of communication when it came to replying to emails which nearly caused us to cancel our stay which would have been a shame as our stay ended up being a very pleasant one. 😎🍹🏖
– the cleanliness of the room was poor. there was dirt on the floor which stayed there for 4 days. the bathroom was unbearable with a stench of raw sewage. they knew this was a problem as there were 4 hanging air fresheners and a can of spray. both my partner and myself by day 3 felt quite unwell. the jacuzzi was dirty and stayed like that for all of our stay. considering they have no pool this should have been spotless. we had laundry done which was returned to us screwed up and creased and cost twice the amount than the place a few doors away. I definitely would NOT recommend this place.
The staff were unbelievably kind and sweet- we loved our stay here. The beach was gorgeous and quiet and I loved the swinging chairs at the bar. The food was amazing and the location is perfect- 15mins away from restaurants and bars so it’s quiet at night and 10 minutes from the pier. The hotel itself was gorgeous too. Monkeys came onto the beach and the highlight of my stay was watching the staff chase them away- it was hilarious to watch. Only downsides is that the cocktails were a little expensive compared to other places and it would be nice to have either bigger bottles of water in the room or more of them. Will definitely stay here if I’m back on the island!
My boyfriend and I stayed in Mama beach for a short week and we lost the ferry to get there on the first day. They were really helpful and helped us book another night with them. The staff is really friendly and kind and always around to assist. The place is beautiful and clean and it’s so calm, breakfast is really nice and the massage spot they have is amazing. The bar in the hotel makes the best piña coladas ever btw. We’re definitely coming back again soon❤️
If you’re looking for the peaceful and beautiful place to stay, you must come here!!! The staffs are friendly and helpful. The buffet breakfast was really good. The resort is really close to the beach you just have to walk about 10 steps.
This is my second time visiting Mama Beach Residence on Phi Phi Island. The reason I chose to go back is because the location is fantastic and easily walking distance to shops, bars and restaurants. It is also a beautiful 10 minute walk along the beach from the ferry point. The food and drinks at the beach bar are fabulous and the staff cannot do enough for you. I had my birthday at the hotel and when I went to breakfast the staff came over with a cake and candles and sang to me. I then went out with my partner to explore the island and upon return they had decorated our hotel room with happy birthday decorations. I felt truly blessed. The hotel is beach front. I would recommend booking the comfort room as these are ground floor. I would highly recommend this hotel and I will definitely be returning again.…
As we pull away on the 11am ferry bound for Phuket I can’t help thinking are we making the right decision My wife and I have just spent 10 nights that originally started as 2 but we just couldn’t bring ourself to leave This place has something special The staff are so pleasant and always accommodating with what ever you want Why I think this hotel is so successful and what I was impressed with the most is seeing Angelo the owner of the hotel every morning before sunrise up and at it leading by example a true hard working owner My wife and I are middle aged and we have stopped in some beautiful parts of Thailand and this was our 3rd time on the island but only our 1st time at mama beach I will be back and mama beach will be our first choice
We booked this hotel as it has a double bed + pull out bed. We didn't have accommodation for the night so we were in a pinch and thought a pull out bed would be fine for the one night - when we got back to the hotel at midnight after going out for dinner and exploring a security guard said we need to vacate the properly immediately or they would be calling the police. We were obviously shocked and confused as we were being extremely quiet (we weren't even talking and ready to go to bed for the night). He explained the problem was 4 people couldn't stay in the room and we were breaking the rules, we asked if we could just book an extra room for the night and he said no, we asked if we could pay extra he said no. This was confusing as they had seen us all go into the room when we check in, however at midnight it was somehow an issue. At the end of this conversation, we ended up paying for a night there and not staying as none of us felt safe staying after how aggressive the security guard was and threatening to call the police. With an obvious language barrier (we are Canadian and only speak English) this was a pretty unsafe situation for us. Especially being essentially kicked out at midnight - we never got offered a refund or any other accommodation. Be careful if you are women travelling alone. However, if you do feel safe staying here, the room and location were very nice! (This incident happened in July 2019 but I don't have that option under "when did you travel" as an fyi.)…