Nice location on the quiet side of the island . Many restaurants close by , 15 minutes to the boat decks. Rooms are fine if you don't mind the half roof in the bathroom . There were some renovation going on so the lobby may not be what we saw . Very good service from and to the boats . Good buffet breakfast .
Such a beautiful location and potential for an amazing stay however upon arrival our toilet didn’t flush and even though attempts to unblock by staff it was still broken and not flushing by the end of our stay. They tried to tell us no paper every time and acted like it was our fault even though we didn’t put the paper in the toilet. And one point our sinks water was brown. Good notes was the break fast was nice and the location was epic. The gym didn’t even have dumbbells and the weighted section was old and rusty. I wouldn’t recommend this stay, especially because the staff weren’t accommodating to us.
It located towards one end of the island, the rooms are average but the major area of focus should be the washroom, bathroom fittings have not been taken proper care of, the staff is slow and is little moody. The worst part is the deposit amount for room keys and if you lose one its going to cost you 1000 Baht, which is nowhere close to the cost of that simple key. It was a very disappointing and unpleasant stay.
Upon arrival, staff at the reception were not friendly and were disorganised! We booked 4 rooms and all the rooms were situated in different places around the hotel, the whole point of going as family is to be together. Our toilets and showers were blocked before we had even used them, there was a horrible sewage smell in the bathroom which made the bathroom extremely unhygienic! Hygiene is not their top priority. Staff do not tuck in the sheets when making up the room, therefore it hangs on the floor that does not get swept or cleaned. The sheets also had stains on them, making us feel extremely uncomfortable. Breakfast is average and food items are not replenished. We definitely will not be staying at this hotel again.
We had a 3 night stay at this resort at this resort. When we arrived on the ferry, there you’ll need pay some sort of fee of 20THB per person, be aware that picking your luggage will be most unpleasant point, but what you’ll get later it will pay the efforts. Resort offering you a free transfer from pier to hotel, but you’ll will use your feet :) there is no cars on the island, but you’ll get a guy who will get your suitcases and will lead you to the resort, this was my favorite start of the break. Anyway if it’s free any tips for the help would be highly appreciated, it’s not an easy job, I have 120THB but it’s all about what you can give, still free. We had Luxury Deluxe Villa, it was detached building, see pictures attached. It specious large space with sofa, having shower and toilet and shower amenities. It’s all clean and having air conditioner that’s set to minimum limit, but i found its much better it’s not too cold or hot, very pleasant if it’s hot out there. We didn’t had a chance to swim at the hotel swimming pool, but there paddle available for little children. Hotel having decent gym with good equipment right by the reception, everyone friendly, you will enjoy stay here. Breakfast and food this is the only need improvements, I mean serious improvements. Selection on breakfast mixture of continental breakfast and Thai but very small. You’ll get tea and coffee, but I don’t like taste of coffee anywhere apart from a decent coffee shop. Tea is not like English breakfast, even with small amount of milk, your tea will look milky. There is couple of juices but it’s not like natural, flavor like it’s from concentrate. Also service needs to be improved, I’m not sure how restaurant related or not to the resort, but their management need look at this more seriously. If people order food or drinks, then bring food for two people but not each dish or drink separately, and they obviously trying do they best but they’re just fussing around and random order. I recommend this resort for everyone, it’s just off the town, in much quieter area, because if you stay centrally you’ll hear a very loud music all around, also it’s just roughly 10-15 minutes walk to the lovely Long Beach! If you will have any questions about this place do not hesitate contact me.…