Stayed here with family for 2 nights. The moment you enter the hotel, all you can feel is the heat and it’s as if there is no air conditioning at all. Rooms too weren’t too cold. What was colder was the receptionist staff. None of them smiles. Only straight faces with no hospitality. Restaurant staffs were far more suited to be positioned at the front office. They really need to buck up on that. Nothing fantastic about this hotel. Will only book this hotel again if needed.
The room was very clean and well maintained. The interior design of the lobby and the alley were a bit outdated but that's not an issue if you are travelling for business. The room service was very cheap as well. Everything works well but the AC was not too cold, just cool. Overall this is a recommended hotel that will provide quite a comfortable stay.
I had been stay at this hotel from my side all is good for only 2 thing from me 1. The hot water is not hot 2. The house keeping not check well in toilet Me stay 2 man the photo from people stay before my . Thank you
I book a valentines dinner at this hotel and got very bad experience Actually its said dinner start at 7 pm local time and its turn on start at 7:30 pm (its okay , because i think its because a lot of table still empty and its start on free flow dessert) after that , until 8 pm we haven’t get serve a appetiser when several table already serve it And then my husband ask the waitress when can we get our appetiser? He told us to wait a minutes (okay , after about 15 minutes they serve it) and also for the soup , main course (its also take about 30 minutes to serve) not only us.couples beside our table also got the same experience and we see on other table , they get serve very quick .. when we still havent get our appetiser and on other table already get they soup .. How come on the same place but the speed of serving is so different ?? I think the problem on the waitress (and of course the big problem because they leader) Why i said that , because the leader didnt organise his subordinates And one thing all dish that they serve its already cold , so i dont know why its so slowly to serve it! The valentines dinner end at 10 pm (its wasting our time for 3 hours just to wait our dish) I would say for sure , we never go back again next year for this valentines dinner Its waste our time and also out money!…
Room was spacious and clean.Bed was very comfortable.Airconditioning in room wasnt working well coz not able to adjust the fan speed.was the same speed even tough u put it on 1.but morning dew was able to get the room cool enough to sleep without turning on the aircon.Water heater works well,able to get hot water fast.TV had more football channels as compared to hotels in Jakarta.Breakfast was ok.Easy to get Grab cars.Location near to airport about 10mins drive.Swimming pool was decent.Staff friendliness level was not on par with hotels in Jakarta though something the management could address to improve on.Overall it is a very good hotel for your moneys worth..definitely one of the best hotels in Tanjung Pinang.Would definitely stay here again
Definitely coming back to stay here. Room is big and clean. Am so Inlove with the bed and pillows makes u sleep like a baby. Only the hot water is not very hot and the hand shower is held low. Breakfast is great with a good spread of variety. All staff from the driveway to belldesk to security to reception to breakfast to housekeeping is soo polite, welcoming and friendly. Special recognitions and many thanks to Check in: Hardy Check out:Arul/Awang Breakfast team: Dumai, Rahim Driveway: Reki, Simon, Jaharun
Stayed at this hotel for 1 night over a weekend. I would assume this is the largest hotel in Tanjung Pinang. It has meeting rooms, spa, convenience store, swimming pool etc. Main breakfast choices were not good (maybe it’s me). There was an egg station (cook doesn’t understand what is fried eggs and an omelette), bread, cakes and fruits. I guess better than other local hotels. Many rude guests rushing for food, like hungry ghosts. Room was nice and big. Shower was comfortable and had a strong rain shower. Everything was smooth and great (except for rude guests), would totally recommend for families and business travellers.
This is our first trip to Tanjung Pinang so unable to compare it with other hotels within the same area. We chosen to stay here based on the reviews on tripadvisor. Hotel is well located, just a 10 to 15 mins ride to Tanjung Pinang City Centre. Nothing much in the mall, some food options, hypermart and cinema. Hotel check in and check out was fast, clean and comfortable. No carpet on room floor, no sure why since it is a 4 star hotel Breakfast options very limited, hope they can improve it. We tried out the massage, good pressure and staff are quite friendly, however the massage oil they use are those very minty and cooling type, so if you are not used this type, better not try. Price is more of hotel rate, so there may be better options elsewhere. Tips: you can use Grab or Go-Jek to travel around Bintan, pricing are quite stable. If you are coming from Tanjung Pinang ferry (International Terminal Sri Bintan Pura), it can quite confusing for first time travelers especially the roads outside are not clearly marked. You will also meet lots of drivers asking you to take their car to your destination, they do not have metered services so they will quote you a price. Advice is still to take Grab or Go-Jek or arrange for prior transport before arriving. …
Nice clean modern hotel in town. Big room, strong air and good water pressure for shower. Breakfast, inclusive have a good spread. Good location and near to all the sight seeing places in tanjong Pinang.
Glad to be back CK Hotel! They have included a small drink lounge at the lobby and you must try out the coconut jelly. Very tasty and refreshing! Staff well-trained and polite! My only grouse is the cafe which should remove the live cooking of omelettes and waffles as the cooking area has no overhead exhaust system to extract the oily particles and after breakfast the oily smell stays on your clothing.
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