Pelangi Hotel

Pelangi Hotel

Jl. D.I Panjaitan Km. 6, Tanjung Pinang, Bintan Regency, Riau Islands Province 29151 Indonesia
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Traveller (97)
彩虹度假酒店
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The backyard our room is in
Room & Suite (14)

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About

3.5
#6 of 22 hotels in Tanjung Pinang
2.9 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value

See why so many travellers make Pelangi Hotel their hotel of choice when visiting Tanjung Pinang. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Guest rooms offer amenities such as air conditioning, and guests can go online with free wifi offered by the hotel.

Pelangi Hotel features 24 hour front desk and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Pelangi Hotel, free parking is available.

While staying at Pelangi Hotel, visitors can check out Rimba Jaya (2.1 mi) and Main Street (2.6 mi), some of Tanjung Pinang's top attractions.

While in Tanjung Pinang be sure to experience local ramen favourites at Tomo Restaurant.

Best of all, Pelangi Hotel makes it easy to experience some great Tanjung Pinang attractions like Sun Te Kong Temple, which is a popular historic site.

We’re sure you’ll enjoy your stay at Pelangi Hotel as you experience all of the things Tanjung Pinang has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Billiards
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Shuttle bus service
Car hire
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
Room features
Air conditioning
Room service
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quaint
Family
Languages Spoken
English, Indonesian
84Reviews2Q+A20Room tips
Traveller rating
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  • 32
  • 19
  • 10
  • 4
Time of year
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Detailed Reviews
Sdmn wrote a review Apr 2022
4.0 of 5 bubbles
The kids love it. Ok pool. But kids love it so we went there. Food is ok. Otak2 enak. Square pool good for excersice and there is also a kids pool. Quite crowded with people on swimming lesson tho. Overall ok.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeny K wrote a review Jan 2017
La Ville-aux-Bois-les-Pontavert, France
4.0 of 5 bubbles
Pelangi hotel is look older building but seems like they take care good everything.Cozy restaurants and good isolation system for room.The staff so help full they always be ready to help us and make sure if we are comfortable.They have free shuttle bus to Ferry terminal.They served Indonesian food and and simple toast or cereal for breakfast and they make separation between smoking area and free smoking,their restaurant open 24 hours but they have boring music everyday.For everyday and whole the days I listened same music everywhere in the restaurant,poolside,reception even in my room and it was annoying I just wondering why don't they buy some different music collection
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Date of stay: January 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
svangoh wrote a review Dec 2016
Tanjung Pinang, Indonesia
4.0 of 5 bubbles
Love most of the menu in the restaurant. Ayam Jendral, Otak-Otak, Kari Ikan, and the Pelangi Juice! Yumyum! Super friendly waiter and waitress! The best service in Town! The price is very reasonable!!
Read more
Date of stay: December 2016
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tinaranft wrote a review Aug 2012
Singapore, Singapore
2.0 of 5 bubbles
Let's start with the positives.....
The food in the restaurant was lovely and really good value for money. Friendly staff and nice pool. and that's where it ends.......

Negatives
The journey from the ferry to the hotel is closer to 30 mins, not 15mins as stated on the hotel website. When you have a 3 year old with you and the aircon in the vehicle is not working and there are no seat belts as you dodge through the crazy traffic of Indonesia, it is not a pleasant journey!

The family room was spacious, enough room to share with the many ants and other insects that were crawling throughout the room. The aircon was not working in the room so we called maintenance. When he opened up the unit to reveal the rusty and worn internal parts, it was no surprise. He managed to get it working, but no sooner had he left then it tripped the electric. Clearly there was an ongoing problem. You could smell the mouldy air that was being circulated by the aircon and we all woke up the next morning coughing and wheezing. Thank goodness we were only there for one night!

It would have been a bonus had the bed sheets actually covered the whole mattress, instead of sleeping on partly exposed mattress that I’m sure many others had slept on previously!

The common areas were also filthy. There were dead flies and insects lying on window and stair ledges and the carpets were gruby and worn.

The décor in the restaurant left a lot to be desired. The chair covers were great for catching crumbs and other waste food, it’s just a shame they didn’t remove the previous people’s droppings before seating a new customer. The table was covered in a plastic sheeting that stuck to your elbows. But as mentioned earlier, the food was really nice and the waitresses were really helpful explaining what each of the dishes were and making them less spicy at our request.

We received a courtesy lift in one of the hotel cars to a local shopping mall. The mall was great, lots of bargains and an amusement area for kids and big kids alike! The driver recommended that we would need about 2 hours and said he would be back to pick us up at 7pm.
We waited and waited from 7pm but there was no sign of the driver. It was now late and past our 3 year olds bedtime. By 7.45 it was obvious that the driver wasn’t coming, so we found a kind shop assistant who found the hotel phone number on the internet and rang them for us. Eventually at 8.15 a different driver turned up.
When we got back to the hotel, the original driver was laughing and joking with his buddies in the car park and the reception staff just kind of shrugged their shoulders when we vented our frustration to them! At least the late night saved our daughter from an extra couple of hours breathing the mouldy air in the room!

Be warned – there is nowhere to safely walk to from hotel, there are no pavements on the roads and the traffic is crazy.

There was no sign of the Kids play area advertised on the website and we couldn’t find the pool room/gym area that is shown in the photo on the website.

A few weeks before our trip, we emailed the hotel to ask a few questions. To be fair, they were very prompt with their replies. One of the things we asked was whether we would need to pay a departure tax upon leaving Indonesia. The answer was no, only an arrival tax. This was completely the wrong advise. Make sure you keep 13,000 Rupiah per person to pay the departure tax.

We do feel quite bad for writing such a critical review as the staff were really friendly and some tried very hard to provide a good service. However, the things we experienced had to be mentioned as they come down to pure hygiene, cleanliness and safety.

The only reason we give this hotel 2 instead of 1 out of 5 is because of the great restaurant food.

Tanjung Pinang itself was also very disappointing but I’ll write a separate review on that.
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Date of stay: August 2012
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mslyc m wrote a review Sept 2015
Bintan Island, Indonesia
5.0 of 5 bubbles
Nearby ferry terminal , 20 minutes from hotel to city , free shuttle service , friendly staff , nice restaurant , 24 hours room services , really quiet place , and price is reasonable . just unspeakable 👍👍
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Review collected in partnership with ASUS 7 Stub App Tablet
Date of stay: September 2015Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
punitraj wrote a review Jan 2016
5.0 of 5 bubbles
I never thought Pelangi hotel would surpass my expectations in terms of excellent room/great amenities/highly trained staffs who are so humble having always ready to help attitude. I would like to highlight despite of being a pure vegeterian, I never faced any problems with food when it came to my stay of 2 nights in this hotel, Marry the front office staff took special care of all my dietary requirements and veegterian cuisine. She also went personally to the restaurant and spoke to the restaurant incharge for customising my menu and offered exactly what i was looking for. Well at such a decent tariff, excellent amenities (swimming pool, gymnasium etc), free transportation in and around the city area it was worth staying in this hotel. The staffs are truely remarkable and I would like to highlight few other names in addition to Marry like Lilia, edis, retaurant staff, infact I mean all staffs are so kind and so willing to help, Thanks Pelangi team for making my team memorable, I would highly recommend my family & friends to try it out. Thanks
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Date of stay: January 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: if you are travelling as a couple go for superior deluxe room south facing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iruka wrote a review Jan 2017
singapore
4.0 of 5 bubbles
The service from the hotel is really top notch. Service crew always with a smile. Hotel provide transport to many parts of tanjung pinang, can always call them to pick you up after you are donw with sight seeing and shopping. very convenient, saving lots from the hassle of getting a public transport.
room is spacious and clean, consider very good for the price you are paying.
Swimming pool is clean too but avoid weekends as i think they are also open to the public for use.
Breakfast served is good and tasty with variety. They serve local food and also toast.
Room service was good too.
Only con is the music played in the common corridor is too loud and they start the music quite early in the morning.
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Date of stay: January 2017
5.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Pool facing room is noisy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reese I wrote a review Dec 2016
Johor Bahru, Malaysia
3.0 of 5 bubbles
Suitable for family holidays. near shop lot. full with accommodation that suits for every family member such as nice swimming pool, fitness centre and etc. have island trip to trikora and penyengat island. also near airport and ferry station.
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Date of stay: November 2016
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: closed to the pool site
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Su Quan wrote a review May 2016
Singapore, Singapore
3.0 of 5 bubbles
Booked a room for 3, around SGD 70 per night.

Nothing much to rave/complain about.

Staff was helpful and able to recommend a few places. Transport provided from ferry terminal and to nearby shopping malls, Pasar Malam.

Shoutout to the staff who was at the ferry terminal to stave off the touts.
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Date of stay: May 2016
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael L wrote a review Jan 2016
New York City, New York
5.0 of 5 bubbles
Simple and bare hotel room that also has a nice pool area. Very friendly staff that will help you figure out taxis, tours, etc. Very affordable and located centrally in Tanjung Pinang. Great food at the restaurant as well. A few friends and I booked the room because it was cheap, and were pleasantly surprised by the quality.
Read more
Date of stay: January 2016
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ez F asked a question Jul 2019
Singapore, Singapore23 contributions2 helpful votes
When / which year was this hotel constructed ?
reinhard742015 asked a question May 2015
Jakarta, Indonesia19 contributions11 helpful votes
Apakah AC nya sudah di upgrade
Samuli Rantala wrote a tip Dec 2019
Vantaa, Finland327 contributions78 helpful votes
4.0 of 5 bubbles
"Renovated, Poolside to avoid street noice"
Read full review
CuppyCakes1810 wrote a tip Apr 2019
Singapore, Singapore42 contributions59 helpful votes
4.0 of 5 bubbles
"Ask for a room facing the sunrise, it was truly breathtaking standing at the balcony with unblocked view of the sunrise. :)"
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ChenSuRen wrote a tip Aug 2018
Singapore, Singapore56 contributions17 helpful votes
4.0 of 5 bubbles
"Most rooms faces the swimming pool and come with a balcony."
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ConnoisseurGal wrote a tip Feb 2018
Calgary, Canada183 contributions175 helpful votes
1.0 of 5 bubbles
"Don’t face the pool if you want to sleep past 7:30 or 8 AM. Too many noisy kids in the pool."
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iruka wrote a tip Jan 2017
singapore19 contributions14 helpful votes
4.0 of 5 bubbles
"Pool facing room is noisy"
Read full review
Not the right property for you?
There are more places to choose from in the Tanjung Pinang area.
PRICE RANGE
S$30 - S$34 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandTanjung Pinang
NUMBER OF ROOMS
7
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PELANGI HOTEL (S̶$̶4̶6̶) S$30: See 75 Reviews, Price Comparison and 97 Photos (Bintan Island/Tanjung Pinang)

Frequently Asked Questions about Pelangi Hotel
Which popular attractions are close to Pelangi Hotel?
Nearby attractions include Penyengat Island (6.8 km), 500 Lohan Temple (6.7 km), and Vihara Avalokitesvara Graha (5.0 km).
What are some of the property amenities at Pelangi Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Pelangi Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Pelangi Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Pelangi Hotel?
Conveniently located restaurants include The Manabu, Tomo Restaurant, and Kedai Kopi Pantai.
Are there opportunities to exercise at Pelangi Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pelangi Hotel have airport transportation?
Yes, Pelangi Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Pelangi Hotel?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Pelangi Hotel?
Many travellers enjoy visiting Sun Te Kong Temple (5.9 km).
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