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Four Points by Sheraton Sandakan

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1,035 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

On 10 January 2017, we arrived at the Hotel around 4pm for 2 nights stay. This hotel is conveniently located at the waterfront amongst streets of shops & eateries, a Wet Market nearby and it is linked to a Shopping Mall. It took quite sometime for the Front Desk to check us into Deluxe Room 2401. The Room was clean,...

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1Thank WorldGlutton
Reviewed 3 days ago NEWvia mobile

After struggling to find much vegetarian food in downtown Sandakan we decided to blow the budget and eat here, as it's an international chain so must be something, right. Wrong! The only things marked vegetarian (by their own little carrot symbol) was a side salad and a mushroom soup. Great… We asked the waitress and she said they could make...

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3Thank Helen I
Cardiff
Reviewed 3 days ago NEWvia mobile

I don't think Sandakan is the best place to visit apart from its location close to Sepilok and the rest of the wildlife. We stayed 3 nights here to visit the Orangutans, Proboscis monkeys etc. Yes the hotel was a little tired but at under £100 for 3 nights it offered excellent value for money. Room was spacious, clean and...

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1Thank SandDCardiff
Reviewed 6 days ago NEW

The toilet seat and under side of the toilet cover has urine stains which i had to clean before using the toilet. Under the vanity lies unswept hair and gunk. Room carpet not vacuumed. The workdesk has hair on it too. Tea n coffee making services available. View from the hotel is beautiful. Pool is very nice. Front desk and...

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1Thank susannabasn
DaniyalNg, Manager at Four Points by Sheraton Sandakan, responded to this review

Dear susannabasn, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Sandakan with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort...

Brisbane, Australia
Reviewed 1 week ago

This hotel is in the prime spot in Sandakan it is not bad but could be better...the room we had was a water view room on the 15th floor and the room did not meet the western standards of 4 star cleanliness....it is not hard for management to set standards and review then but this room needed to be cleaned...

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3Thank MartInG1956
DaniyalNg, Manager at Four Points by Sheraton Sandakan, responded to this review

Dear MartinG1956, Thank you for choosing Four Points by Sheraton Sandakan as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for cleanliness...

London, United Kingdom
Reviewed 3 weeks ago

We only stayed here for one night, for which I was glad, as we had the worst nights sleep imaginable, the corridors are noisy and the doors to the rooms are heavy and slam. The hotel didn't quieten down until 3am, but then we were up early to go touring. Breakfast was low quality in my opinion. We were happy...

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4Thank SJBMB
Reviewed 3 weeks ago via mobile

I came here with my nieces and nephew as we were going to Turtle Island the next morning. The bedrooms were very clean, the beds were very comfortable, and the views were spectacular from the bedroom. I could see out over the harbour which was brilliant. The one thing I would say that what you save on the room you...

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4Thank Alicia M
penang,Malaysia
Reviewed 3 weeks ago

From the beginning it was bad. We arrived at 4pm we were given rooms not as we requested. In all fairness I must admit we were given rooms almost immediately but not the type we requested, we had the choice of using it but we deferred as we did not want to unpack and pack again when our rooms we...

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2Thank puspanathan
KL
Reviewed 4 weeks ago

We got upgraded to a corner sea view room. It has very good views of the Sandakan coastline as well as nature reserve further away. The access to the hotel is quite good, with a connection to a shopping mall next to hotel. You can walk to the shopping mall via a special door near the lobby. The valet parking...

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3Thank Hun S
Chiang Mai, Thailand
Reviewed 5 weeks ago

Ticking of our bucket list we finally made it to Borneo to see the Orangutans. Our first stop was the Four Points Sandakan which did not at all disappoint. Right by the water with fabulous views over the South China Sea. Our room had a fabulous view across the ocean. The Four Points swimming pool and Best Brews bar was...

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4Thank thespgtraveler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Food & drink at the hotel
The Eatery
The Eatery
Cuisines: International, Asian, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton Sandakan is right on a scenic waterfront pedestrian promenade overlooking the Sulu Sea, part of the Sandakan Harbour Square, which offers an indoor marketplace and retail shopping mall within the new Sandakan CBD. ... more   less 

Additional Information about Four Points by Sheraton Sandakan

Address: Sandakan Harbour Square, Sandakan 900000, Malaysia
Region: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range: $68 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Sandakan 4*
Number of rooms: 299
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Also Known As:
Four Points By Sheraton Sandakan Sabah, Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Sandakan staff and other travellers.
14 questions
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Singapore, Singapore
6 months ago

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Questions? Get answers from Four Points by Sheraton Sandakan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea facing”
 of 5 bubbles susannabasn, 18 Jan 2017 | Read review
“Get a corner room for a better view”
  • view from room
 of 5 bubbles huns2013, 24 Dec 2016 | Read review
“get the seaview room. the view is to die for!”
 of 5 bubbles Audr3x, 19 Dec 2016 | Read review
“all rooms seem to have views of an amazing harbour”
 of 5 bubbles 301StuartD, 4 Dec 2016 | Read review
“Ask for a sea view”
 of 5 bubbles Pinkdobbo, 4 Dec 2016 | Read review
5 of 5
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