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Four Points by Sheraton Sandakan

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Traveller (1080)
Room & Suite (358)
Pool & Beach (133)
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Overview
  • Excellent46%
  • Very good41%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“infinity pool”(126 reviews)
“club room”(19 reviews)
“shopping mall”(56 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,342)
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1,166 results
Traveller rating
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492
490
136
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16
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All reviewsinfinity poolclub roomshopping mallspg membersea viewfish marketcorner roombreakfast buffetfirst floorsulu seamodern hotellocal marketlocal foodwater frontstayed here for nightsturtle islandcomfy bed
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1 - 5 of 1,166 reviews
Reviewed yesterday via mobile

We had such an amazing stay at le Meridien in KK it’s difficult for 4P to be compared. The location is great and the infinity pool fantastic. The hotel felt dated, but not sure there are any better places in Sandakan either. The hotel however...More

Thank Philip A
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded yesterday

Dear Philip A, Glad to hear that you had an amazing stay at Le Meridien KK. We regret to hear that we were not up to mark and your expectations here at the Four Points. We probably had assigned a room that was slightly below...More

Reviewed yesterday

We chose the Four points as an overnight each end of our 10 day safari. In terms of staff knowledge and comfort it was like 2 different hotels. The first stay was not good, we arrived behind a bus checking in and it took 45...More

Thank Sally W
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded today

Dear Sally W, Thank you for your feedback and we are sincerely sorry for having delivered service that has been inconsistent! It is nice to note that our services were better during your second trip and though quite a bit during your visits should never...More

Reviewed 3 days ago via mobile

We stayed here just one night prior to our trip to Turtle Island. This is a perfectly adequate hotel. Clean, comfortable room. Friendly staff. Breakfast wasn't great for us, it seemed to be mainly aimed to the Chinese customers, but we only wanted tea and...More

1  Thank GBtravellinggirl
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 2 days ago

Dear GBtravellinggirl, Thank you for your comments from your recent stay. We are indeed glad that you had a lovely time and sorry that you felt that the breakfast was catered for Chinese travelers - we actually do serve a wide variety of hot items...More

Reviewed 4 days ago

Only stayed one night as part of a whirlwind wildlife trip around Sabah, Borneo. The hotel was comfortable with nice infinity pool and was close to the harbour and market which are worth a visit. For our evening meal we visited a harbourside venue which...More

Thank Tony T
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 2 days ago

Dear Tony T, It was indeed a pleasure to read about your recent visit to Sandakan. Thank you for highlighting about the infinity pool and also the dining experience around the harbor front. We sincerely hope that you will let your friends and family know...More

Reviewed 1 week ago

We stayed in July 2016 at a Premium Sea view room that allows guests to access the executive lounge. Well, the experience could not have been more disappointing, the room cleanliness was ... dubious, stains on the cabinets and dust on the carpet. The executive...More

6  Thank RYOKOSURU
Response from FPSandakan, Manager at Four Points by Sheraton SandakanResponded 1 week ago

Dear RYOKOSURU, Thank you for choosing Four Points by Sheraton Sandakan and for taking the time to review us. We are very sorry for the shortfall of your experience of the lounge 2 years ago. Many new updates including it has now been revamped into...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$54 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$54 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1080)
Room & Suite (358)
Pool & Beach (133)
Dining (110)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
mdemo
20 May 2018|
AnswerShow all 4 answers
Response from Peter P | Property representative |
Hi, We are glad to hear of your plans to stay here next February. Being a Four Points, we do not have a Club Lounge however, we have a nice and friendly bar where you could enjoy your cocktails. Do let us know if you need... More
0
Votes
jacslo
31 March 2018|
AnswerShow all 5 answers
Response from Peter P | Property representative |
Yes there are a few floors designated for smokers
1
Vote
john8050
20 February 2018|
AnswerShow all 6 answers
Response from Peter P | Property representative |
The hotel does provide hair dryers and kettles in rooms
1
Vote
Room Tips
"Ask upon arrival for whatever amenities you think you'll need!"
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"Sea view on either side of the hotel is beautiful"
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"Request a high floor for the view"
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"Don't bother booking a sea view room unless you really want it as most rooms have sea views anyway."
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