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Four Points by Sheraton Sandakan

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Traveller (1084)
Room & Suite (359)
Pool & Beach (133)
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Overview
  • Excellent46%
  • Very good41%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“infinity pool”(130 reviews)
“club room”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,357)
There are newer reviews for Four Points by Sheraton Sandakan
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Traveller rating
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All reviewsinfinity poolclub roomthe executive loungespg membershopping mallsea viewfish marketcorner roombreakfast buffetfirst floorsulu seamodern hotelwater frontlocal marketlocal foodstayed here for nightsturtle island
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91 - 95 of 1,180 reviews
Reviewed 11 December 2017

I loved this hotel. I think it's the most expensive hotel is Sandakan but so cheap compared to what you would pay elsewhere. The infinity pool is gorgeous with nice views of the water, small islands, and the city. Wish I spent more than one...More

Thank dclemurgrrl
Response from jul-ladja, Front Office Manager at Four Points by Sheraton SandakanResponded 11 December 2017

Dear dclemurgrrl, Thank you for taking time to review your stay with us. We really appreciate your positive feedback toward our hotel. Our infinity pool definitely one of the favorable attraction every time guest stay at our hotel and I notice that you really love...More

Reviewed 6 December 2017 via mobile

How I wish it was longer We only had 13 hours Very nice room. Sea view. But rain ! Great evening bar meal as we were so tired to go out to eat. Pool looked fantastic but no time. Breakfast lovely Our brief visit was...More

Thank Catherine R
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 9 December 2017

Dear Catherine R, Thanks so much for the positive review and yes, you did get it right - 13 hours is not enough to know and enjoy Sandakan. Please do try and make it for a good 3-night stay as there's a lot to see,...More

Reviewed 6 December 2017

Having Four Points by Sheraton in a small place like Sandakan is a gem. Great hotel and great service by the front office as well as the guest service (dial 0-operator). Stayed for 4 nights, check-in was smooth and the request for room change on...More

Thank sharemw
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 7 December 2017

Dear Sharemw, Thank you for your feedback from your recent stay with us which we have taken constructively. Our most sincere apologies for the shortcomings which you had encountered and thank you nonetheless for highlighting them. The respective heads of departments have been directed to...More

Reviewed 5 December 2017 via mobile

A pleasant 1 nite stay in a seaview room. Great amenities. Nice pool overlooking Sandakan city view. Good breakfast. Location - right in the city. Next to Sandakan Central Market, a shopping mall and a food court.

Thank Vivterry
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 7 December 2017

Dear Vivterry, Thank you for your positive comments from your recent visit. Please do inform your family and friends of our product and services and hope to serve you again. Wishing you Seasons' Greetings. Hospitably yours, Peter Padman

Reviewed 22 November 2017

the staff was friendly the sunset view and the pool was fantastic. but the maintenance can be better. 2 of our rooms safe is not working and the wardrobe are cracking. but overall is very good. will stay here againMore

Thank Daniel T
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 23 November 2017

Dear Daniel T, Thank you for your positive review on your recent stay. It would be very helpful if you could kindly respond via email to peter.padman@fourpoints.com to give me your room numbers so that the rectification work can be done. Glad that you enjoyed...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Outdoor pool
Details
Price range
US$49 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1084)
Room & Suite (359)
Pool & Beach (133)
Dining (110)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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john8050
19 June 2018|
AnswerShow all 2 answers
Response from sunseal0ver | Reviewed this property |
Hi there, Also there are two bottles of drinking water every day, tea bags, instant coffee packets as well as tooth brushes and paste provided! Have a nice trip to Sandakan. Cheers!
1
Vote
Google Translation
mdemo
20 May 2018|
AnswerShow all 4 answers
Response from Peter P | Property representative |
Hi, We are glad to hear of your plans to stay here next February. Being a Four Points, we do not have a Club Lounge however, we have a nice and friendly bar where you could enjoy your cocktails. Do let us know if you need... More
0
Votes
jacslo
31 March 2018|
AnswerShow all 5 answers
Response from Peter P | Property representative |
Yes there are a few floors designated for smokers
1
Vote
Room Tips
"loved the sea view"
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"Rooms with even number, the higher levels up the better"
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"Room 2058 had a nice view and was quiet."
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"Ask upon arrival for whatever amenities you think you'll need!"
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