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24/12/2017 25/12/2017
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    Four Points by Sheraton Sandakan

    Sandakan Harbour Square, Sandakan 900000, Malaysia
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    24/12/2017 25/12/2017
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    Traveller (986)
    Room & Suite (297)
    Pool & Beach (129)
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    • Excellent46%
    • Very good41%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “infinity pool” (130 reviews)
    “club room” (19 reviews)
    “shopping mall” (50 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Sepilok Nature Resort
    696 reviews
    #1 of 2 hotels in Sepilok
    Sepilok Forest Edge Resort
    489 reviews
    #2 of 2 hotels in Sepilok
    Lankayan Island Dive Resort
    438 reviews
    #1 of 33 hotels in Sandakan
    Sabah Hotel Sandakan
    544 reviews
    #3 of 33 hotels in Sandakan
    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,258)
    There are newer reviews for Four Points by Sheraton Sandakan
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    91 - 95 of 1,092 reviews

    Reviewed 9 July 2017

    Stayed for 3 nights used this hotel as a base to visit proboscis monkeys, sun bears and orang-utans.The room was smaller than expected although it was adequate. The staff were friendly and helpful. We dined in there restaurant the food was good when you chose...More

    Thank Stag300
    Management response:Responded 11 July 2017

    Dear Stag300, Glad to hear about your recent stay where most of your encounters were positive. We however apologies for the areas in which we certainly can Improve and look forward to serving you again Hospitably yours, Peter Padman

    A TripAdvisor Member
    Reviewed 8 July 2017 via mobile

    We stayed here for one night before visiting the rain forest. The room was perfectly nice but unfortunately everything else was not up to 4 star standard. The lounge is soul-less ( even the piano plays itself). Food awful and drink overpriced. The pool area...More

    1  Thank A TripAdvisor Member
    Management response:Responded 9 July 2017

    Dear Guest, Thank you for you feedback which quite interesting especially about the soulless lobby and a self playing piano. Interestingly, most of our guests are positively surprised when they see the piano play by it self but then again you probably may have felt...More

    Reviewed 8 July 2017 via mobile

    We stayed 4 nights and the hotel was our base while we visit Sepilok, Labuk Bay and Selinggan Turtle Island. This is probably one of the best hotels in Sandakan, but it doesn't mean it's more than acceptable. The pool on 13th floor is nice,...More

    1  Thank FamJoBe
    Management response:Responded 9 July 2017

    Dear FamJoBe, It is with much regret that we read your feedback from your recent stay. Thank you for highlighting the issues specifically on housekeeping and cleanliness. The respective Department Head has been informed and action is being taken on the negligence of being attentive...More

    Reviewed 7 July 2017 via mobile

    Stunning ocean views. Superb service. Comfy stylish rooms. GM Peter Padman was charming creative and ensured a wonderful holiday was had, tailored to our needs. The Sandakan Heritage Trail tour by volunteers is a must. Starts at the hotel. Orang utans, sunbears, Pygmy elephants and...More

    Thank ChaksLAKL
    Management response:Responded 8 July 2017

    Dear ChaksLAKL, Thank you so much for the excellent and motivating comments. I can assure you that it was a pleasure serving you and your family of 12! Hospitably yours, Peter Padman

    Reviewed 27 June 2017 via mobile

    This hotel was simply average. We had everything we needed for an overnight stay. The reception staff were friendly and efficient. The room was as expected. Clean, the usual facilities and a nice bathroom. The restaurant was a huge disappointment. Slow service (despite being the...More

    Thank RebeccaOwens
    Management response:Responded 27 June 2017

    Dear Ms Owens, Thank you for your comments on your recent visit which we have taken constructively. We are pleased to note that the staff were pleasant and that our facilities were clean and that you seemed to have had a comfortable stay. We however...More

    Sepilok Nature Resort
    696 reviews
    #1 of 2 hotels in Sepilok
    Sepilok Forest Edge Resort
    489 reviews
    #2 of 2 hotels in Sepilok
    Lankayan Island Dive Resort
    438 reviews
    #1 of 33 hotels in Sandakan
    Sabah Hotel Sandakan
    544 reviews
    #3 of 33 hotels in Sandakan
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Outdoor pool
    • Price range
    • US$53 - US$78 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Hotels.com, Expedia, Booking.com, Hotwire, TripOnline SA, getaroom.com, Orbitz, Travelocity, Cancelon and Evoline ltd so you can book your Four Points by Sheraton Sandakan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • Sandakan Division >
    • Sandakan
    • Also Known As
    • Four Points By Sheraton Sandakan Sabah, Malaysia
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    Traveller (986)
    Room & Suite (297)
    Pool & Beach (129)
    Dining (112)
    Hotel & Grounds (452)
    Bathroom (43)
    Business Centre & Event Rooms (11)
    Family and Play Areas (1)
    Nearby HotelsSee all 33 hotels in Sandakan
    Sabah Hotel Sandakan
    544 reviews
    1.29 km away
    Nearby Restaurants
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    Nearby Attractions
    Agnes Newton Keith Home
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    Ask a question
    Questions & Answers
    24 April 2017|
    AnswerShow all 3 answers
    Response from FPSandakan | Property representative |
    Hi starrgrrl, you can email us directly at reservations.sandakan@fourpoints Please include the . com :) Thank you, Four Points by Sheraton Sandakan
    SAY L
    21 February 2017|
    AnswerShow all 13 answers
    Response from Victor H | Reviewed this property |
    I stay in this hotel twice a month for the past 7 months. Haven't encountered any security issues within the hotel compound. The naval base is just 50m away. Honestly, if you don't wander to unknown areas, you should be just... More
    27 January 2017|
    AnswerShow all 4 answers
    Response from jul-ladja | Property representative |
    Hi OK2122, Yes, hotel do have luggage storage services. Do proceed to concierge counter or front desk. Cheers
    Room Tips
    "Choose Odd-number room"
    Read review
    "Higher floors are best"
    Read review
    "Best views facing sea and cafes"
    Read review
    "South side better views over the sea and pool."
    Read review
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