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I have been staying here for a week.
Staff is completely incompetent and there is never management on duty.
Only cater for locals. Don't even have eggs for breakfast. You can't order room service as they don't have any of the ingredients to make the...More
Thank Karin L
Response from Bestwestern H, Guest Relations Manager at The Island HotelResponded 2 weeks ago
Dear Esteemed Guest,
Thank you for your Feedback as we now understand how we can serve you better.We are extremely sorry for the inconvenience and the pains you went through but we are happy it has been sorted by the appropriate channels. We are striving...More
This is definitely not the best Best Western I've been to. Reception staff never smiled, seemed like we were bothering her. Available breakfast options were limited heavily featuring local delicacies. The few extra options, eggs and bacon, would run out by 7.30. Rooms were well...More
Thank Nancy K
Response from Bestwestern H, Guest Relations Manager at The Island HotelResponded 4 weeks ago
Dear Esteemed guest,
Thank you for your feedback it means a lot to us.We are so sorry for the not too pleasant experience you had with us the last time you visited. I assure you that preventive measures have being put in place to ensure...More
Good hospitality and knowledgeable staff members.
I liked the front office guy who was well composed and good at his service delivery.
Looking forward to having a successful event here because I just booked a hall.
I will put up a review when I taste...More
This is my second visit to the hotel and i was amazed at what i saw.A new ambiance at the reception ,the rooms were smelling fresher and cleaner than the last time i was here,food was excellent and had a rich spread. I discovered a...More
Thank temilade o
Response from Damilola N, Guest Relations Manager at The Island HotelResponded 10 August 2016
Dear Esteemed Guest,
We are pleased to have made your stay a memorable one and we shall continue to strive to make it better with every visit.
Thank you for choosing Best western the island Hotel and for the review as well.
My short stay at best western was very fantastic and enjoyable, spacious parking space. Each staffs that attended to me was very professional and quick in responses to my needs. Their food is delicious and on point. I wish to come back to the hotel.
US$100 - US$292 (Based on Average Rates for a Standard Room)
#6 On the Beach Hotel in Lagos
Non-Smoking Rooms ,
Number of rooms
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