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Victoria Crown Plaza Hotel

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Victoria Crown Plaza Hotel
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78 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Nigeria
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago via mobile

I was staying at this hotel for a business event so I was able to get a good rate much below the rack rate so to me, I felt that this hotel was worth it. However, I may have had a few more complaints if I was paying full price. First off, this hotel has undergone a somewhat recent renovation.... More 

Helpful?
Thank La_Jites
Manchester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

I stayed here with my fiance recently as I travelled from England for our traditional wedding. Would firstly like to thank each and every member of staff for their friendly and welcoming approach. I can honestly say I enjoyed every minute of my stay in this hotel. Firstly, the breakfast was full of choice and the staff were wonderful, particularly... More 

Helpful?
Thank Liam S
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Esteemed Guest, we sincerely appreciate your positive review toward our services on your recent stay with us at the Victoria Crown Plaza Hotel, Lagos Nigeria. it was our pleasure serving you and we derive joy in our guest satisfaction. Matilda, Geoffrey and Peter are much grateful for being part of the staff that made your stay memorable. we will... More 

Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 October 2016 via mobile

Typing this while I'm here so you know I'm impressed! 1. Customer Service: Was above and beyond perfect and the staff is what you call white glove service. They went above and beyond expected customer service and always greeted you with a smile and wonderful rapport. 2. Facilities: The decor gives you old world charm with a modern twist with... More 

Helpful?
Thank Cetinst
Janet D, Front Office Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Esteemed Guest, Thank you so much for your great words detailing your recent stay with us. We are delighted to read such a comprehensive review that perfectly sums up the overall service received on your recent stay. We are grateful for the opportunity given to us to serve you and we derive joy in guest satisfaction. Hopefully you will... More 

Lagos, Nigeria
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 October 2016 via mobile

Never ever have breakfast buffet in VCP @price , maybe if you are staying there, you have no option, else please avoid by miles. Never seen unpeeled uncut carrots, cucumber on a buffet before, no eggs for breakfast continental style, no orange juice, lousy pancake with raw flour. The restaurant even had changed price and the manager gave reason that... More 

Helpful?
Thank CSRam
California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 September 2016 via mobile

Lovely room and a good value but you will have to train or cab to Venice. Cab is 50-70 Euros each way train is 5 Euro each way so if you are not catching a cruise ship or early morning flight, stay in Venice!

Helpful?
Thank DesertRatCalifornia
Isle of Man, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2016 via mobile

Travelled with the whole family. We were upgraded to the penthouse classic inter - connecting rooms free of charge . The eight nights at VCP were delightful. The service was brilliant. The airport transfer was perfect for the family. The hotel is situated close to the shopping malls beach and business district. I enjoyed the restaurant staff attention to detail.... More 

Helpful?
Thank AndyA875
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Esteemed Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service meet your needs and expectations. We look forward to welcoming you back to the hotel in the near future. best regards, More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
Reviewed 13 June 2016

Stayed at the hotel from 31 May to 10 June. Was there on business. The Hotel is well situated and offers very friendly and hospital service. Run by the Manager George and his competent and friendly staff, Temi and Janet (to mention just a few) and concierge Geofrey. They were always there to answer to our every needs.

Helpful?
Thank guruhundal
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Mr. Guru, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Geoffrey and Temi know they made an impact during your stay. We hope to welcome you back to the hotel soon!... More 

Brighton, United Kingdom
1 review
Reviewed 19 May 2016

Truly a home away from home. The staffs especially Janet makes me feel as Baba ngida any time I lodge there. Special attention to my room care. Always ready to help and sort out any request or need. This is my permanent home when I am in Lagos.

Helpful?
Thank Oluayuba
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Mr. Ayuba, Thank you very much for your positive comments. The entire team are so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. we look forward to welcoming you back home. Best regards, More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 May 2016

I was a guest in this hotel on several previous occasions and having always enjoyed my stay I was very disappointed during my recent visit. Firstly, the decor has been changed in the rooms, with very poor workmanship, the laminate flooring was poorly installed and was also not cleaned on a daily basis. The window did not close fully which... More 

Helpful?
Thank worldtrav83
Janet D, General Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Worldtrav83, Firstly, I hope you had a nice and safe trip back hope. It was a great pleasure to interact with you during your last stay and discussed some of this issues. Once again, we sincerely appreciate your wonderful and also the constructive comments based on your recent experience at VCP Hotel. You are one of our loyal guests... More 

London, United Kingdom
2 reviews
Reviewed 23 April 2016

This hotel is situated in a very good location. I was greeted by very polite staff who where really nice and freindly and made us feel at home. Our rooms where really cute and nice .. It appears that the hotel is going through some renovations and there are new fixtures and fittings . I absolutely love the pool and... More 

Helpful?
Thank eaellabella3
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the property upgrades. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Alo Alo
Alo Alo
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel has 39 luxurious appointed classic standard rooms, 4 twin classic rooms, 3 Junior Suites, 3 Deluxe Suites, 3 Executive Suites and our Penthouse Floor. 2 Two-Bed Room Suites and 1 Presidential Suite. ... more   less 

Additional Information about Victoria Crown Plaza Hotel

Address: 292B Ajose Adeogun Street | Victoria Island, Lagos 101241, Nigeria
Region: Nigeria > Lagos State > Lagos
Price Range: $197 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Crown Plaza Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Victoria Crown Plaza Lagos
Hotel Style:
#11 Best Value Hotel in Lagos
#19 Luxury Hotel in Lagos
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Questions & Answers

Questions? Get answers from Victoria Crown Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very comfortable. Very spacious. Only amenity lacking was lack of tissue in room.”
 of 5 bubbles guruhundal, 12 Jun 2016 | Read review
“South facing and upper rooms are always my best option.”
 of 5 bubbles Oluayuba, 19 May 2016 | Read review
“Better views from rooms that are on the same side as the pool”
 of 5 bubbles eaellabella3, 23 Apr 2016 | Read review
“To avoid road noise ask for a room at the back of the hotel”
 of 5 bubbles 773mdw, 3 Dec 2015 | Read review
“Rooms with city view can be little noisy late afternoons during the traffic on the street below”
 of 5 bubbles 788jeanf, 17 Nov 2015 | Read review
5 of 5
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