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Heritance Kandalama

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Heritance Kandalama
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3,259 Reviews from our TripAdvisor Community

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Showing 2,760: English reviews
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Leicester, United Kingdom
Reviewed 2 days ago NEW

This is a hotel that is full of promise with its stunning, if somewhat isolated, location. Overall though the hotel disappoints. There is an air of complacency about it and also a feeling that the place is set to fleece its customers for as much as it can. The housekeeping standards need to sharpen up; cobwebs in corners are never...

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Thank Kishor P
Reviewed 2 days ago NEWvia mobile

Incredible setting for a hotel. Completely unique experience. The hotel is complete luxury and a fantastic base for excursions nearby. Food and drink is great quality; decent gym. The staff really make it a completely relaxed stay: very friendly and helpful at every interaction. We plan to be back!

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Thank tomdalefan1
San Francisco, California
Reviewed 2 days ago NEW

Just back from three full days in the Heritance Kandalam, a spectacular Jeffrey Bawa designed, vine-covered, unique property in central Sri Lanka near Dambulla. The hotel features a full spa with every type of (fairly inexpensive) excellent treatments, three swimming pools, excellent cuisine in its intimate restaurant, a kind and professional staff, eager to please---all set in the hotel's greatest...

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Thank bobinsanfrancisco
Reviewed 2 days ago NEW

Beautiful place to stay if you are looking for a quiet location while checking out sites in the area. If you are using this hotel as a tranquil stay and have no intention of leaving the premises do a maximum of two nights. After that you run out of things to do. Make sure you stay one weekend night as...

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Thank Katrina X
Solihull, United Kingdom
Reviewed 3 days ago NEWvia mobile

The location overlooking the lake and natural surroundings gives fabulous views. We appreciated the cake and room upgrade extras to make our birthday and anniversary more special. Thank you Heritance Kandalama. Staff also very pleasant. Laundry service efficient. Our room was spacious and had all we needed but the bathrooms are looking a bit worse for wear mainly because of...

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Thank Helen_G_UK
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is a pleasure to see that you all have had a very pleasant vacation with breathtaking scenery at Heritance Kandalama. We have taken your suggestive sentiments very positively. We are eager to welcome you and your loved ones back at Heritance Kandalama and we assure that you will gain more exciting experiences during your next tour....

Sydney, Australia
Reviewed 3 days ago NEWvia mobile

We stayed here for four nights and did day tours around Dambulla. We stayed with two children - and were nothing short of impressed! The rooms were well equipped, breakfast was a fantastic buffet spread, as was dinner. The location is amazing - jungle views from each room and countless monkeys playing everywhere. Staff were top notch and happy to...

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Thank nicole t
Lembeke, Belgium
Reviewed 4 days ago NEWvia mobile

Kandalama is an impressive building, a nearly one km long architectural beauty eaten by nature. I booked a suite voor 3 nights and here is my experience: Positive: The building, quite impressive it is a thin long shaped building integrated into a hill, overgrown by nature The room is excellent, a bit dated but nevertheless a huge bed, great bathroom...

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Thank Arne L
Reading, United Kingdom
Reviewed 6 days ago NEWvia mobile

We enjoyed our 4 night stay here. The hotel is in a beautiful location overlooking the lake. The room was spacious with a decent sized bathroom. It was quite difficult to get in and out of the bath/shower and the blinds at the window were very mouldy which was a little unpleasant. Food in the main buffet restaurant was good...

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1Thank Crisp172
London, United Kingdom
Reviewed 1 week ago

We stayed here for 1 night, it was an excellent stay. Would recommend it. Food was delicious .all the rooms have a view of the lake. Staff are very helpful. You can also ride on a 🐘. It is truly a 5*.

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Thank Bee750
Reviewed 1 week ago

A lovely isolated hotel located amongst the jungle and near the lake Kandalama. You can see the Sigiriya (the lion rock) from the hotel. They warmly welcome by giving a Tropical juice and cold towel Also the pool was amazing, pool edge is forced to the lake (its like the Singapore infinity pool). Most peaceful and stunningly beautiful hotel and...

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1Thank Lasith P
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is a pleasure to see that you all have had a very pleasant vacation with breathtaking scenery at Heritance Kandalama. We are eager to welcome you and your loved ones back at Heritance Kandalama and we assure that you will gain more exciting experiences during your next tour. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: $242 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Family Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Spa Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor, 5th floor rooms in the "luxury wing."”
 of 5 bubbles bobinsanfrancisco, 24 Feb 2017 | Read review
“Deluxe and ask to be able to see the water. Highest level is 5th floor.”
 of 5 bubbles 914katrinax, 24 Feb 2017 | Read review
“-Higher floors have the best views - Keep you balcony door closed there are monkeys - Choose a room from Sigiriya view”
  • unique hotel. Exceptional location
 of 5 bubbles 955lasithp, 18 Feb 2017 | Read review
“Try to get a Panoramic view rooms..”
 of 5 bubbles Harshana1985, 18 Feb 2017 | Read review
“Higher floors have the best views.”
 of 5 bubbles IanandDorothy, 18 Feb 2017 | Read review
5 of 5