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Heritance Kandalama

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1 room 2 adults 0 children
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Heritance Kandalama
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3,303 Reviews from our TripAdvisor Community

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Showing 2,796: English reviews
Massachusetts
Reviewed 2 weeks ago via mobile

Beautiful hotel built into a jungle cliff overlooking a vast lake in the central mountains. Five star services, chlorinated water, pool, outstanding buffets with incredible food diversity, and great service. Rooms are comfortable and quiet, all with views. Ballooning available, and close to National parks / elephants.

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Helpful?
Thank docbruce
Colombo, Sri Lanka
Reviewed 2 weeks ago via mobile

Myself and my husband stayed at the Heritance Kandalama for 2 nights and we enjoyed the stay. The hotel is so much attached to the nature and feels like having all the luxury in the mid of heavy forest. The architecture of the hotel is amazing as to see how much hard work has gone into conserve the nature. That's...

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1Thank Th_Gam
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

If you love animals, this is the place to be! you literally walk past monkeys, lizards, bats and many more during ur stay. The rooms are nice and they have 3 beautiful pools one of which is an infinity pool. Its a bit far so I would recommend you get at least half board.

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1Thank EsraShabib
Reviewed 2 weeks ago

The hotel was recommended by a friend, and with the expectation of a different experience of hotel property. The location is remote, away from any city, and situated on a lake. Therefore, for those looking to get away from civilization, this is a good option. The property is well-designed, using the rock of the hill it is built out off...

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1Thank AldrinSilva
Perth, Australia
Reviewed 2 weeks ago

The Heritance is an amazing hotel. It is built into the side of massive granite hill - with the jungle hanging over it. The views are incredible. There are animals everywhere. The facilities, food and staff are first rate. Pushpa (the staff member looking after our room) deserves special mention - the decorations he left in the room made my...

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Thank DavidatRaphael
Reviewed 2 weeks ago via mobile

Great value overall for what you pay. The buffet dinner looks unappealing at first but was fantastic and really good quality. The service is efficient and thorough. The rooms/hotel may need some updating overall but still quite an impressive setting. The pools are small and there's often no room. The road up to hotel is painfully rustic but that's part...

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Thank Maximilian F
Cesky Krumlov, Czech Republic
Reviewed 3 weeks ago

Friendly and attentive customer service in this large hotel. The corridors are long and the staircases not always connected to all floors so somewhat confusing but once you find your way, it is ok. The infinity pool is small but beautiful although next to a bar which is a bit odd. The restaurants are offering decent enough food but nothing...

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Thank MarciTravels
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

Colombo, Sri Lanka
Reviewed 3 weeks ago

We visited this hotel specifically to experience first hand one of Geoffrey Bawa's architectural wonders. Set in a stunning jungle location, with a view to Sigiriya across from Amaya Lake, the hotel is nestled directly into the actual rock face. The infinity pool location and view is stunning. I was impressed with the buffet which offered a varied selection of...

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Thank JEC1207
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. We are pleased to inform you that we treat our guests with an exceptional service. However, we are saddened that you have not experienced the same. Please visit us again and we assure...

Sidmouth, United Kingdom
Reviewed 3 weeks ago

We stayed here for two nights at the beginning of February as part of a tour around Sri Lanka. The hotel is situated in the mountains and is on several floors. The rooms are very modern and immaculately clean and well furnished with magnificent views over the mountains. The food was a buffet self service but was very nice and...

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Thank Don P
Newcastle, Australia
Reviewed 3 weeks ago via mobile

This is an awesome place for couples - honeymoons and special occasions. The rooms, views and pools are all special. So far the food is a bit ho-hum. It's OK, just not brilliant. I think they really try with service. Beware of the cheeky monkeys. Great view all the way to Sigiriya Mountain.

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Thank trinks-au
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: $243 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Luxury Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Spa Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
33 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the river view room”
 of 5 bubbles parakramad2017, 21 Mar 2017 | Read review
“Rooms are surrounded by views of forest and lake.”
 of 5 bubbles andrewwbatchelor, 21 Mar 2017 | Read review
“Rooms closer to the main part of the hotel are quieter as the hotels main air con unit is in front of the hotel on the east end!”
 of 5 bubbles 280philipk, 19 Mar 2017 | Read review
“Choose a room on the recption level floor facing the lake”
 of 5 bubbles 611sunseekers, 16 Mar 2017 | Read review
“Ask for Dambulla Wing with the view of Sigriya Rock”
 of 5 bubbles muhammedr11, 14 Mar 2017 | Read review
5 of 5