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Hotel Mermaid & Club

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Hotel Mermaid & Club
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1,380 Reviews from our TripAdvisor Community

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Showing 1,275: English reviews
Lewes, United Kingdom
Reviewed 1 week ago

We have just got back from a ten day stay at the Mermaid hotel. We cannot fault any part of the holiday. All the staff are amazing and cannot do enough to help you. They are very friendly , especially Cheeky Chappy and Passanda . The whole experience was amazing. The food in the hotel is superb and always lots...

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Helpful?
1Thank vicki1272
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Dear Valued Guest Many thanks for having chosen Sri Lanka as your destination and the Mermaid hotel and club as your place of residence. It is with great pleasure to read that you were so delighted with the experience you had here. We are glad to note that all facilities and service provided were to your satisfaction, and that is...

Reviewed 1 week ago

This was my second visit to the mermaid ,3 weeks this time :) and i must say two years later and it still amazes me ,its so beautiful there and the fantastic and friendly staff recognized us as soon as we arrived and throughout our stay made our holiday perfect just as they did before ,which is the reason why...

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Helpful?
5Thank Clifford G
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent experience with us, we're so pleased you had such pleasant stay at the hotel and truly appreciate all the lovely comments you left us. It's also great to hear your thoughts on our facilities who as you been with us for the 2nd time. It does seem like you enjoyed...

Hoddesdon, United Kingdom
Reviewed 1 week ago

This has been our second stay in Sri Lanka and both were at the Mermaid in Kalutara. We normally try not to return to the same place but we couldn't resist. Although the Mermaid has been given three stars, in our opinion it is so unique with regard to how you are made to feel and the way that the...

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Helpful?
1Thank dwillats2015
Reviewed 2 weeks ago

Nice and clean hotel, excellent people, very tasty meal, great fun and sport activities, wonderful atmosphere. What could be said more? We didn´t have enough time to relax because of a lot activities they allured us. Thank for the nice days we´ve spent with nice people. Hopely we come back one day again.

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Helpful?
2Thank Iveta C
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Thank you ever so much for taking the time to give us such a great review and rating from your time at The Mermaid Hotel and Club. We are delighted to read that you enjoyed the entire experience. We hope to have you back with us in the near future.

Reviewed 2 weeks ago via mobile

Had a great holiday sun and great food. Very helpful staff will be back again. Nice rooms and very clean. Great tours available as well. Beach OK but the lovely hotel grounds and spa made up for it. Get the massage

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2Thank sktdancer
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Very many thanks for taking the time to put forward your valuable thoughts from your recent stay with us. We love hearing back from guests that have enjoyed the property and its vast history as it truly is the cornerstone of any experience at the hotel. Finally, thank you for your kind recommendation, we do hope you continue to patronize...

draycott
Reviewed 2 weeks ago via mobile

We just got back from our third visit to the Mermaid after their refurbishment which now makes the rooms more modern and contemporary, nice bathrooms, wooden floors and nice decked balconies, and free wifi in the rooms, but the best thing is that they've kept the same staff who make this place something special. I can't mention names because they...

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Helpful?
4Thank rubynmurph
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Firstly, thank you very much for taking the time to write back to us with your thoughts from your stay at The Mermaid Hotel and Club. We are, quite pleased to hear that you enjoyed the stay with us, we appreciate your comments and We hope to have you back soon!

Reviewed 2 weeks ago

Hotel description on its web-page is very accurate. Rooms are comfortable, modern and clean. There is a nice garden with free sunbeds (mattresses, sheets and towels included) and very good selection of tasty meals. The staff are not allowed to take tips directly, nevertheless they were friendly and very professional.

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Helpful?
1Thank Katarína P
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for choosing The Mermaid Hotel for your recent stay in Sri Lanka. We love to hear back from our guests and do appreciate the pleasant comments you've made from your time with us. We're pleased you enjoyed the entire Mermaid Hotel experience and do hope to see you back in the near future. Yours Sincerely,

Reviewed 2 weeks ago

Got back beginning nov from the most amazing,fabulous relaxing holiday weve had.the hotel is more than a 3 star.the rooms are beautiful.the sea view over the palm trees is glorious.All the staff are fantastic.they cannot do enough for you.they are so warm &friendly,so helpful all the time.the management were so helpful with everything.the food is fabulous,great choice all day long.location...

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Helpful?
Thank Chris C
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Many thanks for taking the time to review your recent experience with us, we're so pleased you had such pleasant stay at the hotel and truly appreciate all the lovely comments you left us. It's also great to hear your thoughts on our team. We hope to have you back soon!

Colombo, Sri Lanka
Reviewed 2 weeks ago

This hotel opened recently after refurbishment. Excellent hotel.Thanks to FOM Darshika and her team who were extended their warm welcome and assistance during our stay. Food is good. we highly recommended for wonderful holiday.

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Helpful?
Thank Indrajit2010
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

Thank you very much for taking the time out to share some thoughts from your recent stay at The Mermaid Hotel and Club. We are so pleased to hear that team were able to assist you with your necessities , we will be sure to pass on your comments to Dharshi and the team who will be pleased to hear...

Stafford
Reviewed 2 weeks ago

We have just returned from our third visit to this hotel, very impressed with the improvements to bedrooms, bathrooms and balcony. The staff (too many to name individually ) are absolutely fantastic, food is always excellent with a good choice at each meal. Everyone visiting this hotel is made very welcome by the front of house staff, who go out...

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2Thank rosiesweet
Ajith W, General Manager at Hotel Mermaid & Club, responded to this review

We are truly impressed to see that you have given many positive endorsements especially on the standards maintained. We really appreciate your keenness in placing an insightful review on TripAdvisor. Please visit us again with your loved ones and we are waiting to welcome you again. understand that we can further improve only via our valued guests’ feedback. We warmly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Mermaid Hotel & Club lies on the golden sands of Mahawaskaduwa; a cosy fishing village in the city of Kalutara which is of religious significance, just 24 miles south of Colombo and 45 miles from the International airport. It is cleverly nestled in a vast coconut grove along a stretch of golden, sandy beach; a perfect get-away for sun, sand and sea lovers. ... more   less 

Additional Information about Hotel Mermaid & Club

Address: Mahawaskaduwa, Kalutara 12000, Sri Lanka
Region: Sri Lanka > Western Province > Kalutara
Price Range: $148 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mermaid & Club 3.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hotel Mermaid And Club
Resort All Inclusive Mermaid
Mermaid Hotel Sri Lanka
Hotel Mermaid & Club Sri Lanka/Kalutara
Hotel Style:
#1 On the Beach Hotel in Kalutara
#1 Family Hotel in Kalutara
#1 Spa Hotel in Kalutara
#1 Romantic Hotel in Kalutara
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mermaid & Club staff and other travellers.
115 questions
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Questions? Get answers from Hotel Mermaid & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are fantastic”
 of 5 bubbles vicki1272, 1 Dec 2016 | Read review
“all of the rooms are fabulous”
 of 5 bubbles 209cliffordg, 26 Nov 2016 | Read review
“All rooms are comfortable and clean”
 of 5 bubbles rosiesweet, 20 Nov 2016 | Read review
“Rooms 161-163 and 108-110 overlook the beach and the ocean”
 of 5 bubbles galle1, 23 Oct 2016 | Read review
“Best rooms are beach front”
 of 5 bubbles tarfiman, 21 Oct 2016 | Read review
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