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Randholee Resort & Spa

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#25 of 65 Hotels in Kandy
Certificate of Excellence
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Randholee Resort & Spa
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382 Reviews from our TripAdvisor Community

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Showing 296: English reviews
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed there for 2 nights. The room was very clean and the views were stunning. We ate from the buffet which was ok at best. The breakfast was also moderate. The staff were very eager to please and very polite. Alcohol was very expensive. We used the gym facilities which were good but lacked in any atmosphere. It was...

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Helpful?
Thank lizzie w
Ja Ela, Sri Lanka
Reviewed 1 week ago

Randholee is truly a lovely place who ever wants to spend their precious time with their loved ones.....the pool view was spectacular. Room service was up to the expected levels.....and food was also delicious but i suggest to have a variety of food than going to a la carte menu. Over all i could suggest this beautiful place to anyone...

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Helpful?
Thank Dilshan F
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan!(Wish you long life) We highly appreciate your wonderful & encouraging review published in the Tripadvisor review page .I will share your review with our staff for their motivation. We hope that you will select Randholee ones again on your next visit to Kandy. Best Wishes, Resident Manager.

Kandy, Sri Lanka
Reviewed 2 weeks ago

The place is great at the dusk and at night. You can see Few parts of kandy city over the pool. We went there for dinner. Their Dinner buffet was good (little less selection) and loved the desserts!. Staff was friendly and supportive. Tip: It is located on a hill which has several access roads. I tried Dangolla road and...

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Helpful?
Thank Amila Dananjaya D
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan! (Wish you a long life) We highly appreciate your review published in the Tripadvisor review page .As you mentioned view is one of our USP(unique sales proposition) and all the guests who were patronized to Randholee highly admire the view. We dearly hope that you will visit us to stay and enjoy the supper at pool deck...

Gurugram (Gurgaon), India
Reviewed 3 weeks ago via mobile

We stayed here for three nights and are a bit confused about it. The rooms are well sized, the washrooms are clean and the staff is very courteous. However, there is no factor that makes it outstanding and may want a person to go back to this place. However, there was nothing bad about it. The only things that disappointed...

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Helpful?
Thank voyagerclicks
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan! (Wish you a long life) We would like to thank you for publishing your review in the Tripadvisor review page.As you were correctly mentioned we do have an usp ( unique sales proposition)that is the view at Randholee and which cannot be fined in any other hotel as we have 180 degree view of Gannoruwa valley. Hope...

Oxfordshire, United Kingdom
Reviewed 4 weeks ago

Stayed here for 3 nights in January 2017 and has a super stay! The hotel staff were accommodating and friendly and the room and setting were lovely - I would recommend getting the mountain view room as it's very worth it. You can eat all your meals at a lovely outside table with an incredible view of Kandy - staff...

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Helpful?
Thank anonymouseater186
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan!(Wish you a long life) We highly value your review about randholee and your suggestion has been noted .I will share your experience with my team for their encouragement. we dearly hope that you will visit us again on your next visit to Kandy. Best Wishes, Resident Manager.

Dubai, United Arab Emirates
Reviewed 17 December 2016

Hi all!! It is been a year and few months I wasn't able to travel, but finally I decided to go somewhere new and away from the city! So, why not Sri Lanka!!!??? I booked a package and packed and after few hours, I found myself in Kandy! I had no sleep but whatever the view was more important! Randholee...

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Helpful?
Thank Travel L
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan!(wish you a long life) Best wishes for the new year. We are delighted to read your invaluable review about Randholee hotel facilities and about the hotel staff ,further would like to thank you for spending your valuable time to express your experience at our hotel in writing. Certainly all our staff members are trained and every one...

Reviewed 12 December 2016

Our total experience of two nights was superb. We felt the Reception staff handled the Check-in and Check-out with speed and consideration. All staff we encountered were very kind and humble. Very friendly people. At dinner we were serenaded by a group of musicians; they played music to one's request (within reason). This was rather quaint. Other guests also experienced...

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Thank Kate W
Reviewed 8 December 2016

We chose Randholee as our Honeymoon destination, from 2nd Dec to 4th Dec. stayed in one of the suites, which was truly luxurious and we strongly recommend for honeymooners. All the staff were very kind and really helpful, provided us with exceptional customer service. A wide variety of Mouth watering dishes coupled with outdoor dining experience at a unique space...

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Helpful?
Thank Rajitha L
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan ! (Wish you long life) We highly appreciate your comment about Randholee. As you correctly mentioned we are popular among Honeymooners due to our service standards and the location. Trust you will be here to celebrate your anniversary next year. Best Wishes, Resident Manager,

Chennai (Madras), India
Reviewed 1 December 2016

Our room didn't have the view as we booked late. However, we experienced the awesome view from the pool side table where our food was served. It was december & the fog was moderate enough to make the view even better. I guess not many hotels would have such fantastic views. Rooms are well maintained. Justified for the price. Christmas...

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Thank Tejesh369
Reviewed 20 November 2016

We had 5 nights at this beautiful hotel. Where lucky and staid in room 305 with one of the best view in the hotel. All the staff (cleaning, safety guard, spa, front desk, staff in restaurant osv) was very smilling and nice. Mr Kalinga at the front desk was very smilling, friendly and helpfull. He helpt us with all we...

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Helpful?
Thank Liv D
RM_Randolee, Manager at Randholee Resort & Spa, responded to this review

Dear Guest, Ayubowan ! (Wish you long life) Your generous review about Randholee service standards is highly appreciated and I will share your review with our staff for their motivation. I will assure you that next visit to Randholee too would be a memorable one as you were experienced on your last visit. Best Wishes, Resident Manager,

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Randholee Resort & Spa is nestled in the beautiful Mount Pleasant range in Kandy, Sri Lanka. The panoramic view from our resort is about the best that one could experience in Kandy. Seclusion, space, and privacy-our resort offers all these, making it the ideal choice when visiting Kandy. Decked in Kandyan décor, our well-appointed rooms offer its own private balcony and spacious bathrooms equipped with luxury comforts for all visitors. ... more   less 

Additional Information about Randholee Resort & Spa

Address: Heerassagala Rd | Bowalawaththa, Kandy, Sri Lanka (Formerly Randholee Luxury Resort)
Region: Sri Lanka > Central Province > Kandy
Price Range: $143 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Randholee Resort & Spa 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Randholee Luxury Hotel Kandy
Hotel Style:
#9 Spa Hotel in Kandy
#11 Luxury Hotel in Kandy
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Questions & Answers

Here's what travellers have asked, with answers from Randholee Resort & Spa staff and other travellers.
2 questions
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Questions? Get answers from Randholee Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain room views are best!”
 of 5 bubbles anonymouseater186, 23 Jan 2017 | Read review
“3rd Floor corner”
 of 5 bubbles travell818, 16 Dec 2016 | Read review
“Rooms with balcony overlooking pool are better because of magnificent view of the valley and surroundings.”
 of 5 bubbles katew398, 11 Dec 2016 | Read review
“Not all rooms have kandy town view. Ask for it before you book”
 of 5 bubbles Tejesh369, 1 Dec 2016 | Read review
“Ask for room with view over the valley”
 of 5 bubbles , 19 Nov 2016 | Read review
5 of 5