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Earl's Regency

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#8 of 65 Hotels in Kandy
Certificate of Excellence
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1 room 2 adults 0 children
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Earl's Regency
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1,802 Reviews from our TripAdvisor Community

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Showing 1,590: English reviews
New York City, New York
Reviewed yesterday NEWvia mobile

Stayed for one night the day of my arrival to Sri Lanka. They offered me an early check-in and was given a big and comfortable room overlooking the gardens. The restaurants are great as well as the service. Beautiful pool and grounds. Just a short 10 minutes drive to Kandy lake and downtown.

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Helpful?
Thank danielrachmanis
Reviewed 4 days ago NEWvia mobile

We stayed for 1 night and we're so pleased with the Regency. Our room was large, included a king size bed, spacious bathroom and a balcony. It was also very quiet and comfortable. There was a refrigerator in our room as well as a safe to secure your valuables. We ate in the Far Pavilion restaurant, which was a buffet...

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Helpful?
1Thank Bill G
Greater London, United Kingdom
Reviewed 5 days ago NEW

Great hotel for a short stay as well as a long one. Our room was great but lacked freshness. At dinner a guest relations officer checked in on us and not meaning to complain we let her know that our room lacked freshness and she had the entire room deodorised and cleaned out again before we got back well done...

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Helpful?
1Thank Rozanne G
Essex, United Kingdom
Reviewed 6 days ago NEW

First to say - this is an excellent choice of hotel see previous reviews which I concur. My only gripes are: Watch out for VAT & tax & service charge to the drinks. On the menu they appear pricey but when the bill comes you need to sit down. e.g. 1 double gin and tonic and 1 beer came to...

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Helpful?
2Thank LizzyIrons
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you for selecting Earl's Regency for your stay and we appreciate that you shared your sincere sentiments with us. We are pleased to inform you that we will bring your valuable suggestions in to consideration of the relevant authorities to make necessary changes to enhance the service protocols and the room facilities accordingly. Thank you for...

Norway
Reviewed 1 week ago NEW

This hotel is very nice, and can be recommended. Very nice location, very nice rooms and very good food. Charming location with a nice pool. The staff was very helpful, in every way.. We will stay there again, when in Kandy.

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Helpful?
Thank GunnarAa
Bath, United Kingdom
Reviewed 1 week ago

We stayed for only one night but would have loved to stay longer. The hotel is on a hillside affording beautiful views across Kandy. There were many facilities in the hotel but we didn't have the time to use them. We were upgraded to a junior suite and that was lovely. We had a wonderful corner balcony which was spacious...

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Helpful?
Thank Heather D
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, We are truly impressed to see that you have nominated us as a luxury hotel for the relaxing environs with cozy amenities. We really appreciate your keenness in placing an insightful review on TripAdvisor. Please let us know when you are making arrangements for your next trip to Kandy with your loved ones and we are waiting...

Leicester, United Kingdom
Reviewed 1 week ago

We stayed 2 nights, and really enjoyed the stay, just a couple of things worth mentioning, the bed was very hard, and the room (111) a long walk from the main building. The room itself was excellent, the food fantastic, the service very attentive, but I was served a cold Irish coffee in the bar, it appears the waiter was...

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Helpful?
Thank johnnykemp
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you for selecting Earl's Regency for your stay and we appreciate that you shared your sincere sentiments with us. Thank you for all the positive endorsements. We extremely regret to see that you have not received an exceptional service from our staff members. We have taken measures to come up with proper training programs in order...

England
Reviewed 1 week ago

This hotel is a modern/colonial mix the staff is attentive and the rooms although very dark are clean and comfortable. the rooms we stayed in is accessed by 2 lifts which was strange at times but not a deal breaker. The free afternoon tea for guests is a nice touch and there are onsite restaurants and shops which I didn't...

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Helpful?
Thank Pablo17
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you for selecting Earl's Regency for your stay and we appreciate that you shared your sincere sentiments with us. We will surely take necessary actions to equip our staff members with all the guest information to avoid such mentioned incidents in the near future. Please accept our apologies on the inconveniences. We hope you would pay...

Kingston, Canada
Reviewed 1 week ago

We stayed two days at the hotel and enjoyed being little away from busy downtown Kandy and in the wonderful hilly environment. The room was very spacious, comfortable bed. Very friendly and helpful stuff, especially guest relations Ms. Sandeepani who helped finding our next place to greatest satisfaction. Swimming pool is excellent for early morning swim. Food was great, sweets...

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Helpful?
Thank ivekv
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, We are glad to see that you have had an amazing break with us ! We are pleased to see that you and your loved ones have had an amazing getaway with us. Please keep us informed of your next travel arrangements; we shall make sure that you collect some more beautiful memories to take home. Yours...

Reviewed 1 week ago via mobile

This hotel is top class. The staff are friendly and very professionel. The rooms are very good with a nice view. We stayed for 3 nights but could easy have been longer. The foodprocessor in this hotel is top class. I have never see anything like it. So do you selv a favor and try the evening buffe

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Helpful?
Thank kristine_h_pedersen
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, We are truly impressed to see that you have nominated us as an exceptional hotel for the relaxing environs with cozy amenities. We really appreciate your keenness in placing an insightful review on TripAdvisor. Please let us know when you are making arrangements for your next trip to Kandy with your loved ones and we are waiting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Earl's Regency the crown jewel of the Kandyan Kingdom. The grandeur of an ancient Citadel adorned with contemporary 5-star luxury. A landmark of impeccable taste and unique style where one can unwind and relax while experiencing all this world has to offer. Fully air-conditioned and elegantly designed rooms with a view of the mountains and the Mahaweli river, sumptuous dining and exclusive reviving Balinese treatments at our spa. The hotel exudes opulence and grandeur. Every corner offers fresh delights for weary eyes, from the palatial lobby with its waterfall, to private corners set aside as mini lounge areas to gaze at the wonder just beyond. Stay at Earl's Regency, one of the finest Kandy hotels and your memories will include the warm hospitality of truly Sri Lanka. ... more   less 

Additional Information about Earl's Regency

Address: 84 Tenna Kumbura, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $190 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Earl's Regency 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Earl`s Regency Hotel Kandy
Regency Hotel Kandy
Regency Hotel Earls
Hotel Style:
#1 Spa Hotel in Kandy
#3 Luxury Hotel in Kandy
#4 Business Hotel in Kandy
#7 Family Hotel in Kandy
#14 Romantic Hotel in Kandy
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Questions & Answers

Here's what travellers have asked, with answers from Earl's Regency staff and other travellers.
10 questions
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Beijing, China
over a year ago
Mumbai (Bombay), India
Muscat, Oman
Abu Dhabi, United Arab Emirates

See all questions (10)

Questions? Get answers from Earl's Regency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room with the view of the pool”
 of 5 bubbles rozanneg717, 14 Feb 2017 | Read review
“Some rooms have no view. Make sure the one you order has this.”
 of 5 bubbles GunnarAa, 12 Feb 2017 | Read review
“Best to check how far away your room is if you don't like a walk”
 of 5 bubbles johnnykemp, 10 Feb 2017 | Read review
“Higher floor rooms have better view of the town... All rooms have the view of the pool...”
 of 5 bubbles dhananjayaa2017, 1 Feb 2017 | Read review
“Rooms with knuckle view mountain would be good”
 of 5 bubbles mukherjees2016, 1 Feb 2017 | Read review
5 of 5