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Serene Grand Hotel

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Serene Grand Hotel
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97 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Los Angeles, California
Reviewed 1 week ago

it was a warm welcome, good staff also very friendly, room service was excellent, clean and neat, good foods, we wish to visit sri lanka again and we will stay in serene grand hotel for sure. will let our friends about this beautiful hotel .

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1Thank an6711654
IJsselstein, The Netherlands
Reviewed 18 October 2016

The hotel is very noisy and has no atmosphere. We did not like the restaurant even though personal was very nice (mainly buffet). It is very far from city center, you need transport. The rooms were okay but very impersonal. The bath room smelled and had old shower.

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Thank Sanneke67
Toronto, Canada
Reviewed 7 September 2016 via mobile

Found this place on TA and booked for three night with half board (Breakfast and Dinner) Nice place on the hill with a great view. Room are large and clean. Got a room with h a balcony. Great view from the balcony. The dining room is great too. Food and service is good too. They will make sure you leave...

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Thank SalimCanada
Toronto, Canada
Reviewed 29 August 2016

We stayed at this elegant hotel for the first time with our kids. The staff was very welcoming, pleasant, and professional. The service was excellent with abundant smiles! The rooms were big, clean and comfortable. We were very impressed by the room décor which created a warm and comfortable atmosphere. Great view from top of the hill!! Special thanks to...

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Thank Sujithpeiris
Washington
Reviewed 26 August 2016

This is the type of hotel you can tell used to be nice in it's day but has falling into complete disrepair. I'm writing this at 1:30am local time after being unable to sleep for the past two days. The first night after being shown to my room. I noticed that the sink was cracked badly, the mirror had chunks...

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Thank ambrai5
Libreville, Gabon
Reviewed 22 August 2016 via mobile

The staff was very welcoming and the room was clean. But, the room was underground and not modern. The rooms are seperate with thin walls so the noise of our neighbours bothered us early in the morning. The breakfast was horrible. If we go back to Kandy, we will definitly choose another hotel.

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Thank adilinehaykal
Toronto, Canada
Reviewed 12 August 2016

We stayed here for 2 nights during our tour of Sri Lanka. This hotel is located up the hill and it looks pretty new, or at least new compared to the other hotels we had stayed in previously. The staff seem friendly but I didn't interact with them much actually. Large clean rooms and nice bathroom and shower. The shower...

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Thank GloJul
Reviewed 11 August 2016 via mobile

The rooms are large and have a very stylish bathroom. The bed is comfortable and there is a nice balcony that looks out onto the Kandy mountain area. Whilst it is a tuk tuk drive from town (300-400rupees) it is a nice downhill walk on an evening. Staff were helpful and food was nice but overpriced. We were able to...

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Thank Pen0811
Yateley, United Kingdom
Reviewed 23 July 2016

the rooms were very big comparing to European hotel size rooms the meals were very good the staff very helpful, the building(hotel) is on top of the hill with some very good views depending on which room you are allocated

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2Thank paresh525
Debrecen, Hungary
Reviewed 26 May 2016

We stayed 3 nights here during our honeymoon. The room was very nice and clean with a beautiful view for the mountains. The meals were excellent, very delicious and a lot. You could eat as many as you wanted, we got weight :) Staff was also nice and professional. It is also easy to reach with tuk-tuk, nice experience.

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1Thank Zsuzsa O

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Serene Grand Hotel

Address: No 113 Rajaphila Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $105 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serene Grand Hotel 4*
Number of rooms: 21
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Hotel Style:
#12 Luxury Hotel in Kandy
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Questions & Answers

Questions? Get answers from Serene Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a different hotel, but if you can't get one on the ground floor.”
 of 5 bubbles ambrai5, 25 Aug 2016 | Read review
“requests rooms on 4th or 5th floors”
 of 5 bubbles paresh525, 22 Jul 2016 | Read review
“Look round Kandy there are far better Hotels.”
 of 5 bubbles Bollock1, 5 Mar 2016 | Read review
“The rooms are all good!”
 of 5 bubbles Ashwinihs, 17 Dec 2015 | Read review
“Higher rooms allow greater outlook.”
 of 5 bubbles macfhraing, 24 Oct 2015 | Read review
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