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Hotel Suisse

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896 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Colombo, Sri Lanka
Reviewed yesterday NEW

The hotel was good, with a nice clean and comfortable room, but the staff was not much friendly and seems like a lack of staff. Hotel is very colonial and had a feeling of staying in a British bungalow. Has a great pool and view from the hotel is good, needs some developments in staff service.

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Helpful?
Thank mariodez777
Winchester, United Kingdom
Reviewed 4 days ago NEW

If it's colonial you are looking for this place has it in spades. The bar, restaurant and outside lawn conjure over a century of colonial drinking and dining and little has changed since then. Mountbatten had a suite there. We had room 320, a large room and bathroom with a balcony and wonderful view over the lake to watch the...

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Helpful?
Thank Richard G
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Richard, Thank You for a Great Review of our Hotel and helping other Travelers to make up their minds before they decide to stay in our Hotel. Thank You for Enjoying your Stay with us and looking forward to serve you Better again at Hotel Suisse when you visit us the Next Time. Sincerely, The Management of Hotel Suisse...

Houston, United States
Reviewed 5 days ago NEW

Suisse is an older but charming establishment. Located on Kandy Lake and 10 minutes walk from city center it is well worth the money. The breakfast buffet is ok but the lunch and dinner are much nicer. Pool is nice and staff helpful. All in all we enjoyed our stay.

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Helpful?
Thank Pj M
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank You for a Great Review of our Hotel and helping other Travelers to make up their minds before they decide to stay in our Hotel. Thank You for Enjoying your Stay with us and looking forward to serve you Better again at Hotel Suisse when you visit us the Next Time. Sincerely, The Management of Hotel...

Reviewed 2 weeks ago via mobile

We stayed for one night at the hotel Suisse. The welcome was lovely with a delicious mixed fruit drink upon arrival. The hotel is an old colonial style hotel with lots of charm. Rooms are modern and comfortable. The breakfast buffet had a good selection of Sri Lankan and western options and was located in a lovely grand part of...

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Helpful?
Thank Elise A
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Elise, Thank You for a Great Review of our Hotel and helping other Travelers to make up their minds before they decide to stay in our Hotel. Thank You for Enjoying your Stay with us and looking forward to serve you Better again at Hotel Suisse when you visit us the Next Time. Sincerely, The Management of Hotel Suisse...

Luton, United Kingdom
Reviewed 2 weeks ago

Although in need a a bit of renovation this hotel maintains many of its original features, check out the galleried dining room. Very comfortable and friendly. Beautiful outside terrace, perfect for afternoon tea.

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Helpful?
Thank Alison B
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Alison, Thank You for a Great Review of our Hotel and helping other Travelers to make up their minds before they decide to stay in our Hotel. Thank You for Enjoying your Stay with us and looking forward to serve you Better again at Hotel Suisse when you visit us the Next Time. Sincerely, The Management of Hotel Suisse...

Derbyshire
Reviewed 2 weeks ago via mobile

Lovely colonial building. Stayed here as part of a tour for 1 night. Lift of questionable use. Big room, good AC, safe didn't work. other members of our group also had issues with theirs. Food OK some items lukewarm. Close to centre of Kandy, walking much easier than driving and quicker. Hotel did have a pool but didn't use it

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Helpful?
1Thank Skellys
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank You for the Feedback of your Stay with us. Those few of the safety Boxes which were on out of Order had been replaced with New Battery Immediately. We have not got any Bad Incident reported regarding use the Lift, due to the Recommended Level of Maintenance Records that our Engineering Department keeping up to date....

Brighton, United Kingdom
Reviewed 4 weeks ago via mobile

A la cate menu was average but Buffet was lovely. Rooms huge and AMAZING! Great staff especially our young Waiter.nice sunny pool area. Feels so big and chain like, less boutique which I dislike but personal opinion not a negative.perfect location walking distance to the town and temple.

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Helpful?
Thank helenburtongow
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Helen, Thank You for staying with us and for your Lovely Feedback of your Stay with us. We are working on changing of the Al – La – Carte Menu with the Arrival of our New Executive Chef and will be exited for you to taste the New Food under the New Atmosphere of the Restaurant with the Introduction...

Dublin, Dublin, Ireland
Reviewed 31 October 2016

In need of a good renovation. Very old, English style hotel. Breakfast was good but not for me. Too much spice in everything I ate. Quite smelly rooms. The bathrooms are really need a good refurbishment. But saying that. this hotel was much much better than any other modern ones.

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Helpful?
Thank ilmira2003
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Ilmira, Thank You for the Feedback of your Stay with us. We are working on Renovation of the Property without damaging the Old World Charm of the Building which is Iconic to the Hotel. Thank You for visiting us and Looking forward to Welcome you back Warmly and Treat You Better at Hotel Suisse Kandy. Sincerely, The Management of...

Chennai (Madras), India
Reviewed 31 October 2016

Hotel Suisse is a nice luxury stay in a colonial building with modern day amenities. The room was clean, large, had nice food and the swimming pool was great. The lift in the lobby alone needs working for safety reasons (need to be careful to keep the door open). The hotel is at a very nice location across the lake...

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Helpful?
Thank fischermr
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank You for taking your Valuable Time to share your Experience of our Hotel, and Recommendation of your Stay, on our Hotel, which made us feel that Certainly our Team has done their Job. Thank You for visiting us and Looking forward to Welcome you back Warmly and Treat You Better at Hotel Suisse Kandy. Sincerely, The...

Bedfordshire, United Kingdom
Reviewed 28 October 2016

We had a two night stay at the Suisse in October. It is a beautiful old hotel with a lovely inside full of old pictures, wood and signs of its glorious past. We had a view across the road to the lake past the tree full of fruit bats. We only had breakfast which was nothing special but ok, except...

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Helpful?
Thank Ben N
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank you for staying with us and for your Feedback of your Stay with us. We are Extremely disappointed to be noticed of the Poor Hygiene Practice of our Team Mate which happened for the First time and we have already started providing Refreshing Theoretical Training Classes for our Team Members again and hopefully with the Addition...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Free Parking

Additional Information about Hotel Suisse

Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $148 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
Reservation Options:
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Hotel Style:
#10 Family Hotel in Kandy
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Suisse staff and other travellers.
4 questions
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Abu Dhabi, United Arab Emirates
Karachi, Pakistan
over a year ago
kandy
over a year ago

See all questions (4)

Questions? Get answers from Hotel Suisse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view rooms are in front...”
 of 5 bubbles 517pjm, 4 Dec 2016 | Read review
“Go for a bit more expensive rooms, they are better quality, I presume”
 of 5 bubbles ilmira2003, 31 Oct 2016 | Read review
“Furthest from dining room”
 of 5 bubbles Bermuda1Cheltenham, 12 Oct 2016 | Read review
“Book Directly with the hotel, Ask for any discounts when you booking”
 of 5 bubbles sanjeewa2016, 10 Oct 2016 | Read review
“All the rooms were very comfortable and large.”
 of 5 bubbles dianades2015, 22 Sep 2016 | Read review
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