We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Suisse

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Suisse
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

893 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 581: English reviews
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

We stayed for one night at the hotel Suisse. The welcome was lovely with a delicious mixed fruit drink upon arrival. The hotel is an old colonial style hotel with lots of charm. Rooms are modern and comfortable. The breakfast buffet had a good selection of Sri Lankan and western options and was located in a lovely grand part of... More 

Helpful?
Thank Elise A
Luton, United Kingdom
Level Contributor
197 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 1 week ago

Although in need a a bit of renovation this hotel maintains many of its original features, check out the galleried dining room. Very comfortable and friendly. Beautiful outside terrace, perfect for afternoon tea.

Helpful?
Thank Alison B
Derbyshire
Level Contributor
84 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 weeks ago via mobile

Lovely colonial building. Stayed here as part of a tour for 1 night. Lift of questionable use. Big room, good AC, safe didn't work. other members of our group also had issues with theirs. Food OK some items lukewarm. Close to centre of Kandy, walking much easier than driving and quicker. Hotel did have a pool but didn't use it

Helpful?
1 Thank Skellys
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank You for the Feedback of your Stay with us. Those few of the safety Boxes which were on out of Order had been replaced with New Battery Immediately. We have not got any Bad Incident reported regarding use the Lift, due to the Recommended Level of Maintenance Records that our Engineering Department keeping up to date.... More 

Brighton, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago via mobile

A la cate menu was average but Buffet was lovely. Rooms huge and AMAZING! Great staff especially our young Waiter.nice sunny pool area. Feels so big and chain like, less boutique which I dislike but personal opinion not a negative.perfect location walking distance to the town and temple.

Helpful?
Thank helenburtongow
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Helen, Thank You for staying with us and for your Lovely Feedback of your Stay with us. We are working on changing of the Al – La – Carte Menu with the Arrival of our New Executive Chef and will be exited for you to taste the New Food under the New Atmosphere of the Restaurant with the Introduction... More 

Dublin, Dublin, Ireland
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 weeks ago

In need of a good renovation. Very old, English style hotel. Breakfast was good but not for me. Too much spice in everything I ate. Quite smelly rooms. The bathrooms are really need a good refurbishment. But saying that. this hotel was much much better than any other modern ones.

Helpful?
Thank ilmira2003
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Ilmira, Thank You for the Feedback of your Stay with us. We are working on Renovation of the Property without damaging the Old World Charm of the Building which is Iconic to the Hotel. Thank You for visiting us and Looking forward to Welcome you back Warmly and Treat You Better at Hotel Suisse Kandy. Sincerely, The Management of... More 

Chennai (Madras), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago

Hotel Suisse is a nice luxury stay in a colonial building with modern day amenities. The room was clean, large, had nice food and the swimming pool was great. The lift in the lobby alone needs working for safety reasons (need to be careful to keep the door open). The hotel is at a very nice location across the lake... More 

Helpful?
Thank fischermr
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank You for taking your Valuable Time to share your Experience of our Hotel, and Recommendation of your Stay, on our Hotel, which made us feel that Certainly our Team has done their Job. Thank You for visiting us and Looking forward to Welcome you back Warmly and Treat You Better at Hotel Suisse Kandy. Sincerely, The... More 

Bedfordshire, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 October 2016 via mobile

We had a two night stay at the Suisse in October. It is a beautiful old hotel with a lovely inside full of old pictures, wood and signs of its glorious past. We had a view across the road to the lake past the tree full of fruit bats. We only had breakfast which was nothing special but ok, except... More 

Helpful?
Thank Ben N
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank you for staying with us and for your Feedback of your Stay with us. We are Extremely disappointed to be noticed of the Poor Hygiene Practice of our Team Mate which happened for the First time and we have already started providing Refreshing Theoretical Training Classes for our Team Members again and hopefully with the Addition... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2016

Spent one night in Kandy on my two week trip to Sri Lanka. The hotel was very pleasant and relatively quiet. The hotel boasted a colonial atmosphere... and the furnishings were that, but since it was the middle of the range price-wise, it was very busy with large groups and huge families. This made the dining room noisy and cluttered... More 

Helpful?
Thank AR2006
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank You for the Great Feedback of your stay in our Hotel. Thank You for rating us as 4 Star and enjoying our Hospitality. We are more than committed to help you Experience a more Memorable Stay with us just when you visit us the Next Time. Thank You for visiting us. Sincerely, The Management of Hotel... More 

Colombo, Sri Lanka
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 October 2016

I have stayed booking through booking.lk. Using my sri lankan and foreign passport.( this is not same as booking.com ) I like its breakfast and dinner, walking distance to the town and temple and it is by lake side. i found the room i got as a srilankan was not clean very old and poor condition with no view. I... More 

Helpful?
Thank thehotelparadise
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank you for staying with us and for the Feedback of your Stay. We are very disappointed to know the inconveniences you gone through during your stay in our Hotel. Thank You for giving us this Great Opportunity to convince all out valued Guest that we serve Everyone Equally regardless of Nationality or any other Measures, cause... More 

Cheltenham
Level Contributor
123 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 12 October 2016

Really nice colonial-style hotel, but with modern touches. Good service from all staff. Nice lobby / check-in area. We were lucky enough to have a balcony room on the third floor. Huge room with high ceilings. Modern bathroom, including large bath. Tea & coffee facilities. Formal looking dining room, which still had a casual feel. Excellent food. Breakfast buffet included... More 

Helpful?
1 Thank Bermuda1Cheltenham
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, Thank You for Your Lovely Feedback of your Stay in our Hotel. Looking forward to See you and Serve You again at Hotel Suisse Kandy with our Warmest Hearts of Unique Hospitality found in the Souls of Every Member of our Team, where Service is considered as Passion. Sincerely, The Management of Hotel Suisse Kandy. More 

487 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (476)
Viewed
Pool/Beach Area (22)
Viewed
Hotel & Grounds (116)
Viewed
Dining (51)
Viewed
Room/Suite (90)
Viewed
View from Room (26)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (152)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Dining (2)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kandy hotels
0.0 km away
OZO Kandy Sri Lanka
OZO Kandy Sri Lanka
#12 of 62 in Kandy
657 reviews
0.5 km away
Hotel Thilanka
Hotel Thilanka
#15 of 62 in Kandy
1,081 reviews
1.3 km away
Sevana City Hotel
Sevana City Hotel
#7 of 62 in Kandy
592 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Earl's Regent Hotel
Earl's Regent Hotel
#11 of 62 in Kandy
576 reviews
0.8 km away
Queen's Hotel
Queen's Hotel
#36 of 62 in Kandy
918 reviews
3.0 km away
Earl's Regency
Earl's Regency
#8 of 62 in Kandy
1,690 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Free Parking

Additional Information about Hotel Suisse

Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $148 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, HotelTravel.com, Hotels.com, Agoda, TripOnline SA and Odigeo so you can book your Hotel Suisse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Family Hotel in Kandy
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Suisse staff and other travellers.
4 questions
Ask a question
Abu Dhabi, United Arab Emirates
Karachi, Pakistan
over a year ago
kandy
over a year ago

See all questions (4)

Questions? Get answers from Hotel Suisse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a bit more expensive rooms, they are better quality, I presume”
 of 5 bubbles ilmira2003, 31 Oct 2016 | Read review
“Furthest from dining room”
 of 5 bubbles Bermuda1Cheltenham, 12 Oct 2016 | Read review
“Book Directly with the hotel, Ask for any discounts when you booking”
 of 5 bubbles sanjeewa2016, 10 Oct 2016 | Read review
“All the rooms were very comfortable and large.”
 of 5 bubbles dianades2015, 22 Sep 2016 | Read review
“I would opt for a suite”
 of 5 bubbles GoannaSydney, 14 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay