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07/05/2017 08/05/2017
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    Cinnamon Citadel Kandy

    124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (1573)
    Room & Suite (406)
    Pool & Beach (274)
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    Overview

    • Excellent40%
    • Very good42%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (585 reviews)
    “cold room” (21 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    5 Star Hotel
    All hotel details
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    Earl's Regency
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    #1 of 1 hotels in Tennekumbura
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 2 days ago via mobile

    The Cinnamon Citadel is definitely a great choice in Kandy! The rooms and the pool are amazing. The breakfast we had there was one of the best we had in Sri Lanka. The location is a little offsite but the view on the river completely...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I am pleased to read that you had an excellent stay with us and that the service of my team met all your expectations. The team and I do hope to...More

    Reviewed 3 days ago

    This hotel is lovely, right on the river. Great views from our balcony and rooms were oh a high standard and very clean. We even had an elephant made of towels on our bed, which was a lovely touch. Great selection for breakfast and dinner....More

    Helpful?1  
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, Greetings from all of us at cinnamon citadel Kandy! Thank you for taking the time to post a review on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. Thank you for admiring the resort as well for the...More

    Reviewed 3 days ago

    We were reluctant to stay here again after our previous experiences in 2015 but we had opted on this trip to stay at Cinnamon hotels throughout (5 of them), and were forced to break one leg of our journey (Yala to Habarana) because it was...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, First and foremost I would like to thank you for sharing your comments on your recent stay with us . We do regret the inconvenience caused during your stay with us .I do assure you that we always strive to maintain the highest...More

    Reviewed 4 days ago via mobile

    Beautiful Hotel, gorgeous location. The restaurant staff members were extremely helpful and super friendly. The food was great. The only negativity was the room A/C was not so good, it needs an upgrade. I would highly recommend this Hotel to anyone.More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, We appreciate you taking the time to share your experience with us and we are delighted to know your stay was a great one that highlights the fact that you enjoyed all our facilities and services . We thank you again for staying...More

    Reviewed 5 days ago via mobile

    We went here on our honeymoon, revisiting with our family 30years on. Still lovely, much bigger now but retained original charm and beautiful décor. Rooms are quiet,views of the river,abundant wildlife. Location is close to Kandy. Staff are excellent and buffet meals were superb. Like...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, Thank you for choosing Cinnamon Citadel Kandy once again and we are glad to know that we were able to make it a memorable one. We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you...More

    Earl's Regency
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$75 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Family Hotel in Kandy
    Photos
    Traveller (1573)
    Room & Suite (406)
    Pool & Beach (274)
    Dining (188)
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    Questions & AnswersAsk a question
    dazed_dizzy
    is it possible to walk to Kandy, and how long would it take?
    15 March 2017|
    Answer Show all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    kinza c
    is there an elevator in the hotel? i was hoping of getting a room on higher floor. or are there only stairs?
    8 February 2017|
    Answer Show all 4 answers
    Response from Jason W | Reviewed this property |
    yes there is.. but the ground floor rooms are better with a personal garden and river view
    0
    Votes
    jonmarkgreen
    Does the hotel offer shuttle buses to Kandy on a regular basis? Or are Tuks Tuks always waiting outside?
    8 February 2017|
    Answer Show all 7 answers
    Response from AselaDeSilva | Reviewed this property |
    yes tuk tuks always there
    1
    Vote
    Room Tips
    "Book on the Hotel website for best rates"
    Read review
    "Rooms overlooking the river for the view."
    Read review
    "Ask for a river view room"
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    "ask for a river view"
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