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Cinnamon Citadel Kandy

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Traveller (2007)
Room & Suite (525)
Pool & Beach (343)
Overview
  • Excellent40%
  • Very good43%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“the river”(692 reviews)
“sri lanka”(227 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,824)
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2,259 results
Traveller rating
935
928
276
71
49
Traveller type
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LanguageEnglish
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935
928
276
71
49
Show reviews that mention
All reviewsthe rivera la carte restaurantsri lankabeautiful hotelmain restaurantsuperior roomswimming poolfruit batsbuffet styleour honeymoonhalf boarddinner buffetlovely poolpublic areasstayed longertwo nightsrooms are spacious
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1 - 5 of 2,259 reviews
Reviewed yesterday

This is a tranquil haven not far from the busy city centre with spacious rooms and balconies, restaurants and swimming pool overlooking the Mahaweli River. As in all Cinnamon Hotels the buffet is first class, with an array of fine Sri Lankan and international cuisine,...More

Thank sbm266
Reviewed 2 days ago

A relaxing hotel with a relaxing atmosphere. Staff are welcoming and helpful without being intrusive. Food is absolutely delicious, with a large variety of dishes at the buffet. Many dishes are made to order at breakfast and in the evening.More

Thank Sally H
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded yesterday

Dear Guest, Thank you for taking the time to write a review of our hotel. We are pleased to hear that you enjoyed your most recent stay with us. It is always pleasing to hear that our guests were left highly satisfied with their overall...More

Reviewed 2 days ago via mobile

Comfortable hotel on outskirts of Kandy situated on the Mahaweli River. Views from balcony great. Rooms are spacious clean and comfortable. Good buffet selection. Visited Buddhist temple of the Tooth. We got there early which was wise as at 9.30 they open the shrine to...More

Thank frankwoods
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 2 days ago

Dear Guest, We would like to thank you for writing an encouraging review regarding your recent stay at Cinnamon Citadel, Kandy. We are glad that you had an enjoyable experience at Cinnamon Citadel and indulged in the facilities on offer in totality. We appreciate the...More

Reviewed 2 days ago via mobile

Great location perched right on the bank of the river and hills. It was raining the whole time we were there and that made the hotel even more perfect and beautiful. Rooms were of a large size and even had a little balcony where you...More

Thank traveller7892
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 2 days ago

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us and we greatly appreciate your comments about the view the location that is surrounded by natural habitat & We are delighted to...More

Reviewed 3 days ago via mobile

A night stay at this hotel and enjoyed a wonderful dinner here. Good variety and tasty food in restaurant was attended by staff Mr. Danushwa Sanjeewa. Great personalised service. He's always prompt and friendly, readily to serve with a smile. Thank you for your great...More

Thank San D
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 3 days ago

Dear Guest, Thank you for taking the time to write a review of our hotel. We are pleased to hear that you enjoyed your most recent stay with us. It is always pleasing to hear that our guests were left highly satisfied with their overall...More

View more reviews
About
Description
Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the ...More Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2007)
Room & Suite (525)
Pool & Beach (343)
Dining (200)
Family and Play Areas (9)
Amenities (7)
Questions & Answers
Ask a question
FarnboroughHants
21 January 2018|
Answer
Response from Vhlaho |
Yes it was very easy to find our transfer driver as he had written our names on a card
1
Vote
FarnboroughHants
21 January 2018|
AnswerShow all 2 answers
Response from lizdolman1 | Reviewed this property |
Really don’t know
-1
Votes
Tabinda S
19 January 2018|
AnswerShow all 5 answers
Response from MM_Explorer | Reviewed this property |
Not really. It’s slightly secluded in a quiet area. But they call for tuk tuk to go to the city centre
0
Votes
Room Tips
"Rooms overlooking the river are lovely"