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Cinnamon Citadel Kandy

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Traveller (2100)
360
Panoramas (16)
Traveller (2100)
360
Panoramas (16)
Pool & Beach (346)
Overview
124 Srimath Kuda Ratwatte Mawatha, Kandy 20000 Sri Lanka See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,941)
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2,345 results
Traveller rating
978
952
289
76
50
Traveller type
Time of year
LanguageEnglish
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978
952
289
76
50
Show reviews that mention
All reviews the river a la carte restaurant sri lanka lovely hotel main restaurant superior room swimming pool buffet style fruit bats half board our honeymoon dinner buffet lovely pool public areas hotel is situated stayed longer two nights
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1 - 5 of 2,345 reviews
Reviewed yesterday

Loved this hotel from the moment we arrived. Stunning location right beside the river. Meticulously clean in all areas we experienced. Rooms well appointed and very comfortable beds. En-suite shower rooms were great. Evening buffets and breakfasts were plentiful and varied of good quality. Lovely...More

Thank Carolinedevizes
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded yesterday

Dear Guest, We are delighted to read your review and thank you for spending your quality time with us.We are thankful for such excellent feedback regarding your recent stay with us. Your positive feedback is a great source of motivation for us as we try...More

Reviewed 4 days ago via mobile

We stayed here two nights as part of our tour. We stayed at three Cinnamon hotels and they were all really good and this one was no exception. Fantastic staff, food and in an excellent location with excellent views over the river. The restaurant was...More

Thank 140AngelaL
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded 4 days ago

Dear Guest, Thank you for sharing your positive experience from your recent stay with us. We are extremely happy to hear that you had enjoyed your recent visit to our hotel and that you were pleased with both the location and facilities at our property....More

Reviewed 1 week ago

We stayed in the hotel for one night, that was not enough!! Amazing location, you feel like in some forest with a lake and you completely forget that you are actually in the city. The staff in the hotel sooo nice and helpful, especially Kalhari...More

Thank Svetabu04
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded 1 week ago

Dear Guest, Thank you very much for staying with us and for taking the time to share your experience on TripAdvisor. I truly appreciate you taking your time to write us this review. It makes us very happy to know that you enjoyed your time...More

Reviewed 1 week ago

We booked a package holiday for 2 nights through Cinnamon Air. They offer 2 nights half board and return seaplane transfers for an excellent price. The seaplane flight from Banadaranaike Int Airport to Polgolla reservoir in Kandy only took 30 mins, usually a 4 hour...More

Thank Marc W
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded 1 week ago

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. It’s wonderful to hear that the warm service you received from staff here exceeded your expectations. I will make sure to share your compliments with Nithan and the entire staff and...More

Reviewed 1 week ago

Beautiful hotel with tremendous staff. The food is excellent. The chef must be proud of it. The location is good with lovely river boat trips. The rooms are tasteful and relaxing. The swimming pool is niceMore

Thank AlanH0mer
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded 1 week ago

Dear Guest, Thank you very much for staying with us and for taking the time to share your experience on TripAdvisor. I truly appreciate you taking your time to write us this review. It makes us very happy to know that you enjoyed your time...More

View more reviews
About
Description
Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the More Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
US$62 - US$276 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
US$62 - US$276 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Photos
Traveller (2,100)
Room & Suite (533)
Pool & Beach (346)
Dining (202)
Family and Play Areas (9)
Amenities (7)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
FarnboroughHants
21 January 2018|
Answer
Response from Vhlaho |
Yes it was very easy to find our transfer driver as he had written our names on a card
1
Vote
FarnboroughHants
21 January 2018|
AnswerShow all 2 answers
Response from lizdolman1 | Reviewed this property |
Really don’t know
-1
Votes
tabindas2016
19 January 2018|
AnswerShow all 5 answers
Response from MM_Explorer | Reviewed this property |
Not really. It’s slightly secluded in a quiet area. But they call for tuk tuk to go to the city centre
0
Votes
Room Tips
"Check how many rooms using same boiler"
Svetabu04
1 week ago
Read review
"rooms with pool view on upper floors are the best."
ARUNDOGRA
27 Sep 2018
Read review
"River View Rooms are super"
carmorris101
20 Sep 2018
Read review
"River view"
TravelProNewYork
16 Sep 2018
Read review
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