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02/07/2017 03/07/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Save
    Savings alert: 33% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$128
          US$124
          Great Deal
          US$127
          US$127
          Traveller (1607)
          Room & Suite (408)
          Pool & Beach (280)
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          Overview
          • Excellent40%
          • Very good46%
          • Average11%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “the river” (598 reviews)
          “cold room” (21 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Business Centre
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          OZO Kandy Sri Lanka
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (2,385)
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          1 - 5 of 2,385 reviews

          Reviewed yesterday

          I got a chance reserve two Superior rooms on half board basis each under 80 USD with their off season offer. Well, Its is a 5 star hotel, and felt that crew is really committed to maintain that standard. Reception, staff is really helpful and...More

          Thank Nimesh S
          Reviewed 2 days ago via mobile

          I stayed at the Citadel hotel during a short break in Sri Lanka and it was an absolute gem! The staff were very friendly and the service was excellent. Rooms were modern and clean and the cinnamon infusion made the air within the property very...More

          Thank Sanka1
          Reviewed 3 days ago

          We arrived at 1.30am for check in and had mentioned that on my booking form as well. However, the security took more than 10 minutes to let us in. Thereafter we waited another 10 minutes at the reception waiting for staff to turn up. Thereafter...More

          Thank Shardha
          Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded yesterday

          Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. We thank you for your detailed feedback. We are also happy to note that your overall stay was to your satisfaction and that you enjoyed the culinary experience. We do regret...More

          Reviewed 5 days ago

          We stayed in Cinnamon Citadel for 2 nights. Really loved the view - swimming pool and beyond, looking at the river. The nights were also very clear, and could do some star gazing. The buffets both breakfast and dinner were very good. We are pure...More

          Thank sunilmogra
          Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 4 days ago

          Dear Guest, Thank you for choosing Cinnamon Citadel Kandy once again and we are glad to know that we were able to make it a memorable one. We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you...More

          Reviewed 1 week ago

          The hotel has everything that you expect from a luxury hotel except maybe the elevators. However, one experience that I highly recommend is a boat ride on Mahaweli River & float in the middle of greenery & watch birds and water monitors.More

          Thank AnuradhaGoyal
          Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 6 days ago

          Dear Guest, Thank you very much for your complimenting review on Tripadvisor following your stay with us. We are delighted to learn that you had a truly enjoyable experience and our products and services were meeting your expectations. We certainly look forward to welcoming you...More

          OZO Kandy Sri Lanka
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          969 reviews
          #10 of 54 hotels in Kandy
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$61 - US$291 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Business Hotel in Kandy
          • #3 Romantic Hotel in Kandy
          • #3 Luxury Hotel in Kandy
          • #3 Family Hotel in Kandy
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 119
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Ctrip TA, Orbitz, Hotwire, Priceline, Agoda, TripOnline SA, Cancelon and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Sri Lanka >
          • Central Province >
          • Kandy District >
          • Kandy
          • Also Known As
          • Chaaya Citadel Kandy Hotel Kandy ,
          • Chaaya Citadel Hotel Kandy ,
          • Kandy Chaaya Citadel Hotel
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          Traveller (1607)
          Room & Suite (408)
          Pool & Beach (280)
          Dining (190)
          Hotel & Grounds (884)
          Bathroom (41)
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          Questions & AnswersAsk a question
          Asad T
          I have booked this hotel on HB basis. Just wanted to know whether drinks/juices/water are included in buffet dinner or I'll have to buy them? In the later case how much is the cost of soft drink/juices or mineral water?
          6 June 2017|
          Answer Show all 2 answers
          Response from Shanaka R | Reviewed this property |
          Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
          1
          Vote
          dazed_dizzy
          is it possible to walk to Kandy, and how long would it take?
          15 March 2017|
          Answer Show all 4 answers
          Response from MandMStAlbans | Reviewed this property |
          As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
          1
          Vote
          Room Tips
          "Rooms in lowest floor gives you direct access to garden. or; rooms from top most floor, which will give you..."
          Read review
          "Garden room if available"
          Read review
          "Get a good River facing room"
          Read review
          "Go for River View."
          Read review
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