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27/08/2017 28/08/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Best prices for your stay
    27/08/2017 28/08/2017
    Lock in the lowest price from our partners
    US$149US$212
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    Traveller (1655)
    Room & Suite (415)
    Pool & Beach (286)
    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (604 reviews)
    “cold room” (21 reviews)
    “sri lanka” (231 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Cinnamon Citadel Kandy
    Deals (2)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Superior Room Non refundable
      US$212US$149
      View Deal
    • Room deluxe half board
      US$212
      View Deal
    • Superior Room Non refundable
      US$149
      View Deal
    • Room deluxe half board
      US$212
      View Deal
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    Showing room deals 1 - of 2
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    Write a Review
    Reviews (2,442)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    11 - 15 of 1,942 reviews

    Reviewed 1 week ago

    We booked this hotel in haste but were extremely impressed. Spacious rooms and bathrooms with balcony overlooking the pool and river beyond. Lovely restaurant with the option to sit outside. Food quality excellent with lots of choice. Staff were also very friendly and attentive, especially...More

    Thank Lyn R
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for taking the time to share your holiday experience with us. We are delighted to hear that you felt special and well taken care of at our hotel. Your kind recognition on our colleagues, especially Chamil, is highly appreciated and I...More

    Reviewed 1 week ago

    Hotel was in a nice location with great views looking out over the river. Rooms were average - on half board - which was worthwhile as after travelling all day - did not want to look for place to eat dinner - would recommend hotelMore

    Thank Ajay63singal
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 1 week ago via mobile

    Stayed for 2 nights on our tour round. Good standard of hotel, room excellent overlooking the river. Nice welcome wit iced drinks and cold towels. Food is buffet style which I'm never keen on as can seem like a circus at mealtimes and isn't relaxing....More

    Thank Pumpkinny
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for taking the time to share holiday experience on TripAdvisor. We truly appreciate you taking your time to write us this review as your compliments and recommendation are valuable to us. We are happy to note that our service has left...More

    Reviewed 1 week ago

    Location of the hotel is lovely. It borders the river and because of the elevated position, you have wonder views. Check in was good although they had the wrong details, saying one room was bed, breakfast and evening meal and the other was not including...More

    Thank _matthew_a_bell
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. We thank you for your detailed feedback. We are also happy to note that your overall stay was to your satisfaction and that you enjoyed the culinary experience. We do regret...More

    Reviewed 2 weeks ago via mobile

    This is a very nice resort tucked away in a bit remote location of Kandy. The overall ambience and service is quite good and seems quite popular, especially among western tourists. Paid around 200 SGD per night in July just before the Perhara festival was...More

    Thank Srivs1979
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 1 week ago

    Dear Guest, Thank you for sharing your recent experience with us, and we are indeed delighted to read that you enjoyed our facilities. We value your comments and suggestions and we look forward to your next visit. Wish you a pleasant day.

    Elephant Stables
    536 reviews
    #1 of 55 hotels in Kandy
     
    Tourmaline Hotel
    358 reviews
    #19 of 55 hotels in Kandy
     
    Hotel Thilanka
    1,279 reviews
    #11 of 55 hotels in Kandy
     
    Earl's Regent Hotel
    773 reviews
    #10 of 55 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Family Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Hotels.com, ACCOR, Ctrip TA, Agoda, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1655)
    Room & Suite (415)
    Pool & Beach (286)
    Dining (190)
    Hotel & Grounds (919)
    Bathroom (41)
    Nearby
    Hotel Thilanka
    1,279 reviews
    2.93 km away
     
    Elephant Stables
    536 reviews
    1.60 km away
     
    Earl's Regent Hotel
    773 reviews
    2.87 km away
     
    Tourmaline Hotel
    358 reviews
    1.58 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    dazed_dizzy
    15 March 2017|
    AnswerShow all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    Room Tips
    "Rooms close from the pier are noisy"
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    "Ask for a room in the main building."
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    "Any of the rooms at a higher level"
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    "room with balcony"
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