We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
08/10/2017 09/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Save
    Lowest prices for your stay
    08/10/2017 09/10/2017
    Savings alert: 18% below average rate
    US$153
    US$86
    Great Deal
    US$100
    US$100
    Traveller (1702)
    Room & Suite (424)
    Pool & Beach (294)
    OZO Kandy Sri Lanka
    1,137 reviews
    #7 of 56 hotels in Kandy
     
    Earl's Regent Hotel
    795 reviews
    #10 of 56 hotels in Kandy
     
    Elephant Stables
    548 reviews
    #1 of 56 hotels in Kandy
     
    Mahaweli Reach Hotel
    1,046 reviews
    #8 of 56 hotels in Kandy
     
    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (601 reviews)
    “cold room” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    OZO Kandy Sri Lanka
    1,137 reviews
    #7 of 56 hotels in Kandy
     
    Earl's Regent Hotel
    795 reviews
    #10 of 56 hotels in Kandy
     
    Elephant Stables
    548 reviews
    #1 of 56 hotels in Kandy
     
    Mahaweli Reach Hotel
    1,046 reviews
    #8 of 56 hotels in Kandy
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$86.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kandy hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3f9b064373ce42c8b4e33ccbb1af4a8b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":797403,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34392181],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":86,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3f9b064373ce42c8b4e33ccbb1af4a8b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":153,"lowestMetaPrice":86,"additionalPartner":false,"highestMetaPriceDisplay":153,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":153,"lowestMetaPrice":86,"highestMetaPriceDisplay":153,"hotelName":"Cinnamon Citadel Kandy","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNmOWIwNjQzNzNjZTQyYzhiNGUzM2NjYmIxYWY0YThiIiwiQUlLIjoiZjdkOTgyYTcyNDE5NGY5Yzg5NmM0ZTcyMzIzOWFkODUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$86", "hasDates": true, "hacComplete": true, "contentIdMappings": {"33295871":"Expedia","54256712":"TravelocityEWS","109232694":"HotelsCom2IB","119331992":"AccorIB","79811173":"AgodaIB","34392181":"BookingCom","65740263":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,499)
    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    21 - 25 of 1,989 reviews

    Reviewed 2 weeks ago

    We had a small function at this on the 25th of August and stayed over night with a group. We all had a great time. All rooms are clean and comfortable. Our whole group was given a great well come by the porters and Kalhari...More

    1  Thank Vidush A
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to share your comments on TripAdvisor. I am happy to know that we were able to make your event a memorable and successful one and that the facilities and service experiences were what you expected and deserve....More

    Reviewed 2 weeks ago

    Really beautiful hotel with amazing pool, wonderful rooms, great service, good food and a very nice staff. The highlight is definitely the beautiful pool bar where you can enjoy drinks and snacks while looking at the river. It is not in the city cetner, but...More

    Thank Markus D
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us. We are delighted to read your excellent feedback on our hotel services and facilities. We aim to delight and provide all our guests with highest...More

    Reviewed 3 weeks ago via mobile

    Very happy with Cinnamon Citadel in Kandy. We arrived at 7:30am after a long flight and taxi journey inland and although check in is officially 2:30pm they had our room ready for us before 10am. Given welcome drinks on arrival and wet towel to freshen...More

    Thank HonestHouliston
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to review our hotel based on your recent stay with us. We are delighted to hear that you had a wonderful experience and enjoyed our services, amenities, and the hospitality of our friendly staff. We are also...More

    Reviewed 3 weeks ago

    Yesterday evening, We requested a special dish from Citadel Kitchen.When the dish arrived ( Grill Fish with selected boil vegetables) it was beyond our expectations.The taste,presentation was immaculate.It was a super treat.Our appreciation goes to Pathmasiri- who always surprise us with his amazing dishes and...More

    1  Thank suneth_edge
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 weeks ago

    Der Guest, Thank you for taking the time to share your comments on TripAdvisor following your memorable event. Experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve...More

    Reviewed 3 weeks ago via mobile

    Nice place..good management but do not expect it to be Mahaweli Reach as we did and were frankly disappointed ( having stayed in Mahaweli thrice before). Soon we realised its good enough place with vast surrounding and ambience, closer to t Kandy city than from...More

    Thank anwar k
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 weeks ago

    Dear Guest , Thank you for sharing your comments with regards to your recent stay with us . We wish to also thank you for your constructive feedback .We do regret that certain aspects of your recent stay with us was not up to your...More

    OZO Kandy Sri Lanka
    1,137 reviews
    #7 of 56 hotels in Kandy
     
    Earl's Regent Hotel
    795 reviews
    #10 of 56 hotels in Kandy
     
    Elephant Stables
    548 reviews
    #1 of 56 hotels in Kandy
     
    Mahaweli Reach Hotel
    1,046 reviews
    #8 of 56 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$106 - US$255 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Expedia, Priceline, Travelocity, Orbitz, Hotels.com, Ctrip TA, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
    Add Photo Photos
    Traveller (1702)
    Room & Suite (424)
    Pool & Beach (294)
    Dining (193)
    Hotel & Grounds (944)
    Bathroom (43)
    Nearby
    The Secret Kandy
    284 reviews
    1.32 km away
     
    The Swiss Residence
    290 reviews
    1.22 km away
     
    Elephant Stables
    548 reviews
    1.61 km away
     
    Amaara Sky Hotel Kandy
    377 reviews
    1.55 km away
     
    Nearby Restaurants
    Cool Corner Fried Ice Cream Parlor
    157 reviews
    1.83 km away
    Buono
    90 reviews
    1.80 km away
    The kottu house
    30 reviews
    1.78 km away
    Soya Centre
    144 reviews
    1.71 km away
    Nearby Attractions
    Bahiravokanda Vihara Buddha Statue
    716 reviews
    1.39 km away
    Asgiriya Maha Viharaya
    14 reviews
    1.23 km away
    Asgiriya Stadium
    21 reviews
    1.31 km away
    Kandy Budget Taxi
    38 reviews
    1.38 km away
    Ask a question
    Questions & Answers
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "take room with the river side view."
    Read review
    "Who love the calm nature you can choose garden view rooms or river view rooms"
    Read review
    "Riverside rooms are worth the extra money if you'll make use of the balcony. If not, you can have the..."
    Read review
    "You can ask for a room overlooking the river"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing