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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Best prices for your stay
    07/08/2017 08/08/2017
    US$193
    US$194
    US$194
    Traveller (1638)
    Room & Suite (410)
    Pool & Beach (281)
    OZO Kandy Sri Lanka
    1,044 reviews
    #7 of 54 hotels in Kandy
     
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    Overview
    • Excellent40%
    • Very good46%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “the river” (600 reviews)
    “cold room” (21 reviews)
    “sri lanka” (229 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    OZO Kandy Sri Lanka
    1,044 reviews
    #7 of 54 hotels in Kandy
     
    Earl's Regent Hotel
    755 reviews
    #9 of 54 hotels in Kandy
     
    Elephant Stables
    518 reviews
    #2 of 54 hotels in Kandy
     
    Mahaweli Reach Hotel
    998 reviews
    #10 of 54 hotels in Kandy
     
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    Rooms
    7 Aug8 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,415)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    481 - 485 of 1,922 reviews

    Reviewed 27 February 2016

    I cannot see what this hotel has to offer the visitor to Sri Lanka you could find many places with ta similar view of the river and forest for a fraction of the price and get far superior service,food and ambience

    1  Thank Ralphtheblues
    Response from FowmeIBRAHIM, Assistant manager Operations at Cinnamon Citadel KandyResponded 28 February 2016

    Dear Guest. Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. While thanking you for staying with us, we certainly hope to welcome you back at our resort for another memorable stay

    Reviewed 26 February 2016 via mobile

    We stayed two nights at this hotel, the food was superb and the staff couldn't do enough to please us. Everywhere was so clean, and the staff always busy looking after the guests and surroundings. I would recommend you stay here and get a room...More

    Thank Bob T
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 28 February 2016

    Dear Guest. Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 25 February 2016 via mobile

    Stayed at the Citadel for 3 nights while touring Sri Lanka. Great location, just outside Kandy, fabulous pool area with lots of beds, great bar with good selection of drinks and cocktails. Ate at the main restaurant each evening, it was a buffet but was...More

    Thank IaNandSusan
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 28 February 2016

    Dear Guest, I would like to thank you for the wonderful review posted on Trip Advisor and it’s a great privilege to note that you felt the hotel perfect and had the best food tasted specially the buffet. Also thank you for complimenting on the...More

    Reviewed 25 February 2016

    Great views over the river. Good rooms. Good food. Al a Carte restaurant. Good service. 2 nights of happy after 3 nights of the opposite at Chaaya Village, both of these hotels are run by the same company so they can get it right when...More

    Thank malcolm c
    Reviewed 25 February 2016 via mobile

    Lovely setting overlooking the river Mahaweli but unfortunately the hotel does not live up to its surroundings. The staff should pay a visit to the sister hotel Cinnamon Lodge in Habarana to learn the protocol of hotel service. Do not leave tables unattended long after...More

    1  Thank Alan J
    OZO Kandy Sri Lanka
    1,044 reviews
    #7 of 54 hotels in Kandy
     
    Earl's Regent Hotel
    755 reviews
    #9 of 54 hotels in Kandy
     
    Elephant Stables
    518 reviews
    #2 of 54 hotels in Kandy
     
    Mahaweli Reach Hotel
    998 reviews
    #10 of 54 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$101 - US$305 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #3 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Ctrip TA, Agoda, Hotels.com, TripOnline SA, Travelocity, Cheap Tickets, Hotwire, Cancelon and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1638)
    Room & Suite (410)
    Pool & Beach (281)
    Dining (190)
    Hotel & Grounds (912)
    Bathroom (41)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    dazed_dizzy
    15 March 2017|
    AnswerShow all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    Room Tips
    "room with balcony"
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    "Rooms facing the river/pool"
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    "Request for a room close to the river. They have got a little garden out there."
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    "Rooms in lowest floor gives you direct access to garden. or; rooms from top most floor, which will give you..."
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