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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$105/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$153
    US$93
    SAVE US$60
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    Traveller (1707)
    Room & Suite (424)
    Pool & Beach (296)
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    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (601 reviews)
    “cold room” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,502)
    There are newer reviews for Cinnamon Citadel Kandy
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    491 - 495 of 1,992 reviews

    Reviewed 6 April 2016 via mobile

    We were warmly welcomed by the staff. Welcome drink given promptly and with a smile. The room was super cozy and amenities were just right. Our room was overlooking the river and we ordered from room service which made the evening even more pleasant. Their...More

    Thank Anisha S
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 8 April 2016

    Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about food and breakfast buffet. It...More

    Reviewed 5 April 2016 via mobile

    We stayed as a family of five and found the hotel to be a good base for visiting the area. The breakfast and dinner buffet was very good quality for Sri Lanka, the pool is a good size and a great setting. Service is friendly...More

    Thank RobinADXB
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 8 April 2016

    Dear Guest, We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide...More

    Reviewed 4 April 2016 via mobile

    My son and his football team stayed here for 2 nights and the staff were so helpful . Rooms were comfortable and the restaurant was very good. The view from the pool bar and the restaurant was highlight.More

    Thank Dippa64
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 8 April 2016

    Dear Guest. Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 4 April 2016

    Overlooked the river- relaxed. Restaurant meals good- service slightly patchy but staff eager to please. Room clean and comfortable with renovated bathroom. We were able to get two interconnecting rooms for our family. A little out of Kandy - a respite from the traffic chaos.More

    Thank Trudi21
    Response from FowmeIBRAHIM, Assistant Mnager at Cinnamon Citadel KandyResponded 4 April 2016

    Dear Guest. Warm greetings from Cinnamon Citadel Kandy. Thank you for your brief review on trip advisor following your recent visit to Cinnamon Citadel Kandy. Costumer service is the number one priority at citadel. We drive to make our guest happy and to leave the...More

    Reviewed 3 April 2016

    Very Clean and one of the best hotel showers experienced in a long time Rooms tastefully decorated Good facilities particularly the swimming pool Excellent buffet style food Staff very helpful although service very slow Great river photograph opportunities and walks along the riverMore

    Thank Kam R
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 4 April 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$105 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Expedia, Travelocity, Orbitz, Priceline, Hotels.com, Ctrip TA, TripOnline SA, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1707)
    Room & Suite (424)
    Pool & Beach (296)
    Dining (193)
    Hotel & Grounds (946)
    Bathroom (44)
    Nearby
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    Ask a question
    Questions & Answers
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "take room with the river side view."
    Read review
    "Who love the calm nature you can choose garden view rooms or river view rooms"
    Read review
    "Riverside rooms are worth the extra money if you'll make use of the balcony. If not, you can have the..."
    Read review
    "You can ask for a room overlooking the river"
    Read review
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