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28/01/2018 29/01/2018
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    28/01/2018 29/01/2018
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    Savings alert: 34% below average rate

    The price you found is 34% lower than this hotel's average rate of US$269/night.

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    US$231
    US$177
    SAVE US$54
    US$204
    US$220
    Traveller (1821)
    Room & Suite (452)
    Pool & Beach (318)
    Overview
    • Excellent40%
    • Very good44%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the river” (637 reviews)
    “cold room” (21 reviews)
    “sri lanka” (247 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,615)
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    541 - 545 of 2,088 reviews

    Reviewed 21 May 2016

    We stayed at the Cinnamon Citadel Kandy for three days in May. It's a beautiful hotel with a fantastic pool and facilities with beautiful views of the river. The rooms are huge and comfortable and staff and incredibly friendly and helpful. It was the staff...More

    1  Thank Sarah T
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 23 May 2016

    Dear Guest, We are very thankful for your wonderful review on TripAdvisor. We truly appreciate it. Positive comments such as yours gives us the satisfaction in creating a cinnamon moment. We look forward in welcoming you once again to the cinnamon citadel- Kandy in your...More

    Reviewed 21 May 2016

    One word - "Awesome" - excellent place to relax with very friendly staff and food spread is exotic. Rooms are very clean and spacious. Wifi was good inside the rooms. Nice view of river Mahabali from the restaurant.More

    Thank DeepBhaumik
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 23 May 2016

    Dear Guest, We are very thankful for your wonderful review on TripAdvisor. We truly appreciate it. Positive comments such as yours gives us the satisfaction in creating a Cinnamon moment. We look forward in welcoming you once again to the cinnamon citadel Kandy in your...More

    Reviewed 19 May 2016

    Nice position looking down on the river with super pool. Very busy with a mixture of coach parties and couples. Fine variety of styles of food in the self service restaurant. Rooms and décor good and quiet despite the number of guests. Convenient rather than...More

    Thank Brian O
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 20 May 2016

    Dear Guest, Thank you very much for your complimenting review on Tripadvisor following your stay with us. We are delighted to learn that you had a truly enjoyable experience and our products and services were meeting your expectations. We certainly look forward to welcoming you...More

    Reviewed 19 May 2016

    On a 17 day trip to Sri Lanka this was by far the worst, out of 7 hotels we stayed in. We had to climb stairs on arrival and were not offered the lift. The staff in the restaurant/buffet were just standing around talking. It...More

    1  Thank knapdog
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 20 May 2016

    Dear Guest, I would like to thank you for sharing your comments on your recent stay with us . We do regret the inconvenience caused during your stay with us .I do assure you that we always strive to maintain the highest level of standards...More

    Reviewed 19 May 2016

    perfect clean and well air conditioned room, with surprisingly good wi-fi inside the rooms, which is a rear thing in Sri Lanka, with nice meals, tea and service. A small bird paradise just in front of your eyes, perfect value for money, as in fact...More

    Thank angel922
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 20 May 2016

    Dear Guest, We would like to thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us. We were extremely happy to read that you found our products and service exceeded your expectations in all areas .Positive comments...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$136 - US$341 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Family Hotel in Kandy
    • #3 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Ctrip TA, Agoda, Hotels.com, Orbitz, getaroom.com, Hotwire, Priceline, HotelQuickly, Cancelon and TripOnline SA so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
    Add Photo Photos
    Traveller (1821)
    Room & Suite (452)
    Pool & Beach (318)
    Dining (201)
    Hotel & Grounds (999)
    Bathroom (47)
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    Ask a question
    Questions & Answers
    FarnboroughHants
    13 January 2018|
    Answer
    Response from Swati B | Reviewed this property |
    yes , they provide tabs
    0
    Votes
    FarnboroughHants
    13 January 2018|
    AnswerShow all 2 answers
    Response from Golfnut5472 | Reviewed this property |
    Not that I am aware of, however, the supermarkets sell the liquid and the tabs cheaply. The hotel does use some sprays for mosquitoes if you request. We were in summer in Kandy and had NO problems with mosquitoes. You can... More
    0
    Votes
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Room Tips
    "If you have walking issues to check if there’s elevator access. We loved our garden room but there were a..."
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    "Try to get a river-view room."
    Read review
    "rooms on the first or second floor may have a slightly better view"
    Read review
    "Of course river view"
    Read review
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