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Playa Tortuga Hotel & Beach Resort

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Traveller (694)
Room & Suite (127)
Pool & Beach (117)
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Overview
  • Excellent20%
  • Very good35%
  • Average25%
  • Poor11%
  • Terrible9%
Travellers talk about
“free shuttle”(16 reviews)
“nice resort”(4 reviews)
“large hotel”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (799)
There are newer reviews for Playa Tortuga Hotel & Beach Resort
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87
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56
45
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51
87
87
56
45
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All reviewsfree shuttlenice resortlarge hotelbreakfast buffet isbeautiful poolcab ridemy girlfriend
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181 - 185 of 326 reviews
Reviewed 24 December 2013

Poor management. Staff seems untrained in the basics. Maid took our soap we brought from home, left the wet towels, took away the bath mat and the glasses. No ongoing maintenance. Shower head clogged with calcium, freezer in fridge had so much frost that my...More

2  Thank fegusoc
Response from Fernando_Machado, Director of Operations at Playa Tortuga Hotel & Beach ResortResponded 27 December 2013

Dear fegusoc, Thank you for choosing our hotel. Our guests opinions are important to us. We regret not having exceeded your expectations in yout recent visit to Bocas del Toro. We have reported your observations to the different departments so thay they take advantage of...More

Reviewed 10 December 2013

Our family only stayed one night but enjoyed the resort. I stopped by without reservation at 9:30 am and asked if they had a room, they let us check in that morning and upgraded us to a suite. The room was clean, not that fancy...More

Thank glassjames
Reviewed 9 December 2013

Not sure why this place gets such bad reviews, maybe new management? Most of the staff was great but there were a few big grumps who need to get fired. Pools were amazing to hang out at and better than the pictures. Restaurant over the...More

Thank teamlove
Reviewed 7 November 2013

Called two times to ask if we can use the pool when having lunch here and was told no problem. Arrived and reception confirmed, but the towel guy at the pool said we can't. Long story short, no apologies, no alternatives from the tortuga resort....More

1  Thank flogeo
Reviewed 15 October 2013

I went to Hotel Playa Tortuga from September 13 to the 15th for my 7 year anniversary.we arrived on friday at 7:25am and check in was at 3:00pm, since our room was ready they did not hesitate on giving us the keys and this was...More

Thank Zugelis
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Most Booked Properties in Isla Colon
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$124 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Isla Colon
#5 On the Beach Hotel in Isla Colon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Isla Colon
#5 On the Beach Hotel in Isla Colon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (694)
Room & Suite (127)
Pool & Beach (117)
Dining (32)
Family and Play Areas (11)
Business Centre & Event Rooms (1)
Questions & Answers
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alfredo
30 March 2017|
AnswerShow all 5 answers
Response from Stefanie N | Reviewed this property |
Definwtly Not good enough for a swim.
0
Votes
Google Translation
LucyH1969
18 February 2017|
Answer
Response from jckeys | Reviewed this property |
Sorry not sure but I think it's open to all.
0
Votes
Room Tips
"Demand a room that has nó connecting doors!"
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"All rooms are good"
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"Ask for a second-floor room for a real view"
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"Rooms at the end near the road can be noisy"
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