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Hotel The Royal Plaza

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Hotel The Royal Plaza
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2,166 Reviews from our TripAdvisor Community

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Showing 1,930: English reviews
Reviewed 19 September 2016 via mobile

I stay in Delhi 5 star hotels twice a month for my business & leisure. But this time Royal plaza was quite better. Best location,Good service & food. More of all the hospitality of Duty managers( Rahul & Kavita) was heart touching.

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Helpful?
Thank Bharat K
Verma_Virat, CEO at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for choosing to stay with us at Hotel The Royal Plaza, New Delhi. It gives me immense pleasure to know that you are happy with the facilities, services, and food served at the hotel. Customer experience is our utmost priority at the hotel. Kavita and Rahul are indeed our most professional employees & are delighted to...

New Delhi, India
Reviewed 18 September 2016

Rooms are comfortable with all expected amenities. Room service is prompt and satisfactory. In-house restaurant has very good buffet spread,though i have had only the breakfast during the stays. Great services, friendly and homely people. really made me feeling at home. "The one" at hotel is just superb. My special thank you to Ms. Poonam Arora Located centrally near Connaught...

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Helpful?
Thank verma81
Verma_Virat, CEO at Hotel The Royal Plaza, responded to this review

Dear Guest, It was a pleasure having you stay with us recently and we truly appreciate you sparing time and posting your comments on TripAdvisor. We pride ourselves in delivering impeccable service standards to all our valuable patrons and I am very pleased to read that you were able to enjoy the amenities and facilities offered throughout the hotel. Your...

Reviewed 17 September 2016 via mobile

I booked through make my trip , it was good beautiful lobby but rooms are very compact and service is very poor at the time of breakfast, over priced, reception is too busy they don't have system to service guest on time, over all I would say this is over priced hotel

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Helpful?
Thank Rameshm77
Reviewed 17 September 2016

We organised a video conferencing with foreign delegations at the board room 1. The staff was extremely courteous and responsive. I would like specially mention the assistance provided by Concierge Manager Mr. Gurmeet Singh for seamless organisation of transport for the foreign guests. Ms. Aman was really cooperative to assist us with troubleshooting last minute IT requirements. I am impressed...

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Helpful?
Thank Kanagaraj G
Kanpur, India
Reviewed 16 September 2016 via mobile

Booked a single room for a night at special price of 4500/-, the stay was worth the price paid. The room provided was small by 5 star standards but didn't bother due to single occupancy. Room upkeep & amenities were a tag above average. Cleanliness was perfect. The hotel looks a bit worn-out though due to lack of maintenance. Food...

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Helpful?
Thank AnupamYPP
Verma_Virat, CEO at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank You for choosing to stay with us and taking out time to write us a note on TripAdvisor. Clients' notes help us better ourselves and our services. Your words of appreciation help us feel motivated and the improvement points ensure we get the service done right for your perfect stay- which we vouch by. We look forward...

Mumbai (Bombay), India
Reviewed 15 September 2016

Stayed so many times in this hotel, buffet break fast is good, gym also ok, lack of maintenance, especially treadmill.staff is also very good,except 1-2 female front desk staff , sometimes they were too rude to customers. Duty manager Ms. Ashwinder kaur was helpful, very friendly and professional.. Highly recommended hotel

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Helpful?
Thank sameerbangkok
Verma_Virat, CEO at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for choosing to stay with us at Hotel The Royal Plaza, New Delhi. It gives me immense pleasure to know that you are happy with the facilities, services, and decor of the hotel. Customer experience is our utmost priority at the hotel. Ashwinder is indeed our most professional employee & is delighted to know that she...

Kuala Lumpur
Reviewed 14 September 2016

Stayed in March, 3 nights. Selected the hotel due to its rather central location at Connaught place. 5-min to the metro. Got a reasonable rate online for the royal suite. Very spacious and clean. The hotel's decor in general has very attractive ambience - French-Italian influence. One major letdown - the wifi is not free.

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Helpful?
Thank Yeo Keng U
Verma_Virat, CEO at Hotel The Royal Plaza, responded to this review

Dear Guest, It was a pleasure having you stay with us recently and we truly appreciate you sparing time and posting your comments on TripAdvisor. We pride ourselves in delivering impeccable service standards to all our valuable patrons and I am very pleased to read that you were able to enjoy the amenities and facilities offered throughout the hotel. It...

New Delhi, India
Reviewed 14 September 2016

This hotel is situated in heart of delhi. very very good connectivity. we were treated very well. it was nice staying here and we tend to visit and stay here again very soon. we liked the service and food as well.

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Helpful?
Thank bindu2016
Verma_Virat, CEO at Hotel The Royal Plaza, responded to this review

Dear Guest, It was a pleasure having you stay with us recently and we truly appreciate you sparing time and posting your comments on TripAdvisor. We pride ourselves in delivering impeccable service standards to all our valuable patrons and I am very pleased to read that you were able to enjoy the amenities and facilities offered throughout the hotel. It...

Reviewed 13 September 2016 via mobile

Services require lot of improvement. Hospitality is below expected Swimming pool changing room is not hygienic. Food is OK No hindi newspaper available in the hotel Fasting food not available on request.

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Thank Kunal B
Reviewed 13 September 2016 via mobile

The only thing the staff knows is to say no. We took a Maharaja suit smoking room and weren't allowed to take shisha inside even after requesting and talking to the duty manager, we took a smoking room for this reason only. First hotel I've come across which says you can't take your liquor inside either and asked us to...

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Helpful?
Thank Chaitanya M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Lutyen's
Lutyen's
Cuisines: Indian, Asian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 

Additional Information about Hotel The Royal Plaza

Address: 19 Ashoka Road, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $105 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Reservation Options:
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Hotel Style:
#38 Spa Hotel in New Delhi
#43 Luxury Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Royal Plaza staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Budget little high towards Luxury, unless you get a good offer.”
 of 5 bubbles Maddy7777, 27 Mar 2017 | Read review
“Please check the rooms assigned to you. They have some pretty tiny rooms which may not be very comfortable.”
 of 5 bubbles Shara_11, 24 Mar 2017 | Read review
“A very Bad Experience”
 of 5 bubbles sathishjoseph73, 23 Mar 2017 | Read review
“Book a different hotel”
 of 5 bubbles N3515XBjohnm, 20 Mar 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles 233ahmed, 18 Mar 2017 | Read review
5 of 5