Public Areas in shambles (washroom / carpets). Pool not operational and not even lights ON to offer some view from rooms. Room offered without proper amenities. Lift accessible without key card (Security hazard?). Weird shower room with no door so all the water spills to the washroom. Door doesn't closes and no DND Cards placed. A rather frustrating front desk staff as even on mentioning, issues weren't resolved. Average Breakfast. Packed breakfast offered with no bag (apparently no carry bags in the hotel). Paid a premium for a sub-standard hotel experience.
Room temperature at 18 degree in 15 degree Delhi winter. No one answering phone for hours . no hot water . creaking wooden floor . people talking outside whole night and super unfriendly guest service . what else is remaining ?? NEVER GO THERE PLEASE .
Hotel need urgent facelift., rooms - washroom- common area - elevators definitely need some air to breathe in term of renovation. to stay for a day or two is still fine but for any longer stay should be avoided.
Traditional Hyatt hotel providing large and comfortable rooms with all necessary facilities. Breakfast as well as evening buffet are well served and rated for a fair price. A pity that the pool was closed or under construction. I would like to thank the friendly staff in general and particularly Mamta, Asif, Sahil and Manisha who were always doing a great job to comfort our stay in the hotel. See you next time ! NM
Rooms dirty, bathrooms not cleaned , cockroaches roaming in room , no extra face towels . Breakfast was terrible , little choices , toiletries not provided for . Location of the hotel is terrible in midst of such a dirty area .
We were struggling with our delayed checkouts but due to team members like Dhaman, we had no complaints. He personally went and ensured that luggages arrive on time and was so kindhearted and friendly. Our entire experience was good because of people like him who’s puts customers first more than anything. Thank you!
Best food in hyatt and excellent service provided me from ashif really I appreciate his service his respect and everything Ashif help me sajested defiant veraity of food Food was very delicious Ashif may god blass you
Only the restaurant is ok, that too not according to Hyatt standard, otherwise entire property is juzz a 3 star. Rooms are like normal budget hotel and staff is Wallah very unprofessional and rude. especially a lady at the reception. If you tell her anything, she start making faces. Perosnal advice Please keep you mobile and cameras on before entering and record for future reference. HYATT MANAGEMENT PLEASE TAKE A HEED.
Experienced a fabulous stay at the Hyatt Centric , in Janakpuri..Right from the reception to the rooms the food at the breakfast buffet and the inpecable service... could not fault anything...I give the a 6th star or a Michelin Star for excellence in food and Service Mr. Jogender Singh and his team with Restaurant Manager Apurve , the Chef Subash have done a fantastic job with this property... I will always recommend this hotel...and I will be back..
It was an amazing stay in Hyatt, The staff was amazing specially Unnati Kanojia and Jagveer and the rooms have been comfortable and immaculate. Food is also good. Looking forward to come again very soon.
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