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Crowne Plaza Today New Delhi Okhla

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#28 of 704 Hotels in New Delhi
Certificate of Excellence
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Crowne Plaza Today New Delhi Okhla
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736 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Kolkata
Reviewed 2 days ago NEW

Amidst the threatening pollution that too in the Okhla Industrial Area, Crowne Plaza comes out as a place to breathe. It is surely a decent hotel with large rooms, good toilets and decent facilities. I have not dined in the Awadhi Restaurant so cannot comment on it. The breakfast spread was nice and well balanced but I am sorry to...

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Helpful?
Thank SunandoBanerjee
Mumbai (Bombay), India
Reviewed 1 week ago NEW

Booked this hotel for 2 nights recently and stay was very comfortable. Room rate was overpriced but rooms were clean with good ambience. Check in & Check out was very smooth and front desk staff was cooperative. Hotel is situated at Good location and little far from city centre. Restaurant was good and staff was courteous. Govindpuri metro station (Violet...

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Helpful?
Thank Rishabh3010
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Rishabh, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Your appreciation on rooms, check in, check out. Restaurant and servicing are highly motivational for me team and me. We value your feedback. Kindly write me at Ranjan.banerjee@ihg.com to update about your next visit. I would love...

cyprus
Reviewed 1 week ago

Maybe overpriced for Indian hotel but european style, very clean and pleasant staying.. I would stay there again. Safe, with many guards, nice spa, great view, excellent room ans sleep quality,, Breakfast has everything.

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Helpful?
Thank mariaCyprus
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Maria, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Guest satisfaction is one of our main objectives. So your satisfaction is an incentive for me and my team, so we value your feedback. For your next trip to Delhi, please inform me prior at Ranjan.banerjee @ihg.com...

New Delhi, India
Reviewed 1 week ago

The carpet was not smelling fresh and there were mosquito in the room and in the lobby. cockroaches found in the room, yak----- it is a pathetic situation, they need to reteach their house keeping again.

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Helpful?
Thank Satwik3393
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Satwik, Thank you for sharing your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to insects. Rest assured that these issues will be looked into. Thank you again for sharing the experience. It has worked as a road-map to us to improve our...

United Kingdom
Reviewed 1 week ago via mobile

Very efficient check in. Room needed some repairs (shower, noisy aircon) but these were done. Italian restaurant excellent. Breakfast buffet wasn't grea in terms of taste, but wide selection. Good location of hotel (but far from city centre) for business.

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Helpful?
Thank Mike S
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Mike, Thank you so much for sharing your valuable review on your current stay at our hotel. I am glad to learn that you were pleased with the check in process, servicing and ChaoBella (Italian restaurant). I would be glad if you can share the room of improvement in breakfast in terms of taste. Our hotel is located in...

Reviewed 2 weeks ago via mobile

I was supposed to be picked by thedriver at the airport. Nobody was there. 45 minutes waiting. A full desaster My booking was not registered but already prepaid. But there were overbooked and did not find it. Never again. I don't recommend it if you want to sleep when you have booked and already prepaid.

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Helpful?
Thank Yoysolamenteyo
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings! It is very disappointing that you are unhappy with our services, however there seems to be a lot of disconnect between you, your travel agent and your company in Mumbai which is unfortunately affecting our hotel goodwill, so much so you have only written about our hotel twice on the same day in English and Spanish....

Reviewed 2 weeks ago via mobile

we stayed for 3 day for a conference in new delhi as venue was close to this hotel .hotel is well maintained and service is good. morning breakfast and dinner was included in our package and good. very busy area and good for biss trip

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Helpful?
Thank Abhishek L
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Abhishek, Thank you so much for your review on your current stay at our hotel. I am happy to know you had a pleasant stay here and your conference went smoothly. Your gratitude on our service and food are very much inspirational. Thank you again for sharing your feedback. Best Regards, Ranjan Banerjee General Manager

RUSHDEN
Reviewed 2 weeks ago

We stayed here on the first and final nights of a Golden Triangle tour. The rooms were big and clean. Plenty of towels and extras. Location meant you couldn't walk from the hotel. On our final night a friend and I asked to change rooms because we were given smoking rooms. Excellent choice of food for breakfast and for dinner....the...

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Helpful?
Thank PETER R
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Peter, Many thanks for your valuable feedback. I am glad to learn that you had an enjoyable stay here. I hope you had an amazing Golden Triangle Tour. Your appreciation on room, service and food are highly inspirational for me and my team. We value your feedback. I wish you welcome you soon to explore Delhi again. Best Regards,...

Dhaka City, Bangladesh
Reviewed 3 weeks ago via mobile

Reviewing on behalf of my parents. They had a short stay. I booked them a free night using my IHG rewards. They loved it. Loved the service. Loved the food and loved the room. The room was very quiet and they had a good sleep. Also highly enjoyed the breakfast.

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Helpful?
Thank Rayeed M
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Rayeed, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your parents had a pleasant stay here with us. Your parent’s satisfaction on the service, food and room are motivating for my team to continue doing the best work. Your appreciation is something my team takes great pride in, so I...

Reviewed 3 weeks ago

Hotel is situated in a busy industrial area. Rooms are nice and clean. Breakfast buffet was good including many varieties. If you are willing to walk around, it is not a good idea as the roads are dirty. You'd better take a taxi. The facilities at the hotel are awesome. But there isn't any scenic view. If you are on...

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Helpful?
Thank Harindu G
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Harindu, Thank you so much for your review of your current stay. I am pleased to learn that you had a pleasant stay with us. Your satisfaction on the room, breakfast buffet and hotel facilities are highly motivating for my team to keep up doing their best job. I value your feedback. Thank you again for taking out your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 

Additional Information about Crowne Plaza Today New Delhi Okhla

Address: 1 Community Centre Plot No, New Delhi 110020, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $169 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Odigeo, Priceline, Agoda and Travelocity so you can book your Crowne Plaza Today New Delhi Okhla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi
Hotel Style:
#15 Spa Hotel in New Delhi
#17 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Today New Delhi Okhla staff and other travellers.
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Questions? Get answers from Crowne Plaza Today New Delhi Okhla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a non-smoking room. I ask for a room on a high floor and away from the lifts.”
 of 5 bubbles PETERR451, 19 Nov 2016 | Read review
“Double check your reservation dates at the check in”
 of 5 bubbles , 17 Nov 2016 | Read review
“they have smoking and non smoking room. Make sure you tell them what you want. Ask for a room not facing the main road if you prefer quite”
 of 5 bubbles clausanjuan, 14 Nov 2016 | Read review
“Choose a room NOT facing the public road.”
 of 5 bubbles SreejithAnujan, 29 Oct 2016 | Read review
“Go for pool view rooms.”
 of 5 bubbles Nitali15, 18 Oct 2016 | Read review
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