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Holiday Inn Express New Delhi International Airport Terminal 3

Agoda.comUS$115*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$115*
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US$117*
US$117*
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Holiday Inn Express New Delhi International Airport Terminal 3
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466 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New Delhi International Airport Terminal 3
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Showing 418: English reviews
Reviewed 18 July 2016 via mobile

The most efficient way to stay over when you have a connecting flight. Personnel collected us at the gate and guided us very efficient trough customs. Very friendly, hard working staff. Especially Nawah Shah is very friendly and most effective. Rooms are clean and comfortable. Great shower!

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Helpful?
1Thank Richard S
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, We are ecstatic to receive a five-star rating from you on tripadvisor. The whole team is extremely proud to receive such feedback from our guests which assures us that we are on the right track of creating Great Hotels Guests love. Thank you for appreciating the efforts put in by our staff, especially Nawab, and the rooms. We...

Ahmedabad, India
Reviewed 15 July 2016 via mobile

I had a layover time of 7 hours and this hotel helped me best to have a peaceful sleep. Hotel is easily accessible but one should have little information on entry to hotel. Rooms was very chilled that made a bit uncomfortable stay. Can be chosen.

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Helpful?
Thank AdishBhatnagar
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your feedback with us on tripadvisor. We are happy to have provided you with a safe and comfortable stay at the hotel. Our beds and choice of soft & firm pillows ensure that our guests have a great sleep during their layover to overcome the jet lag faster. Our rooms have individual temperature control...

Reviewed 11 July 2016 via mobile

Receptionist was slow and spoke barely english, the room itself was clean and functional despite that tv has no channels.. The breakfast was average the milk who supposed to be fresh was warm same for the croissants and butter ! For $200 the night i expected better, only worth it because inside the airport.

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Helpful?
Thank Kay V
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for taking out the time to share your feedback with us and for appreciating the rooms at the hotel. We apologise for the inconvenience caused due to the TV channels, however, due to security reasons, the hotel is unable to get a network provider yet. We have taken note of your concern about the breakfast and...

Oregon
Reviewed 11 July 2016

We used this hotel in between our fight to New Dehli and Nepal. It is in the terminal so you don't actually enter india for purposes of a visa so we could enter upon arrival from nepal and use only a single entry visa. There was someone from the hotel to meet our flight, but the process was not a...

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Helpful?
Thank karypdx
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, A positive feedback from our guest is what we strive for everyday. We are delighted to read your review and are happy to know that our efforts are being recognized and that you had a comfortable stay with us. Thank you for appreciating the rooms, restaurant, our signature express start breakfast and the fitness centre. We appreciate the...

Toronto, Canada
Reviewed 10 July 2016 via mobile

Lots of security to get from domestic to international to this hotel which I never mind and makes me feel more secure but sincerely build in the commute time. It took us 60 minutes from gate to hotel check in. No TV in this hotel, but they do have DVD's (yup, throw back in time). Towels were disgustingly grey colour...

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Helpful?
Thank Donna M
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. I have taken note of your point regarding the towels and shall discuss the same with the team and take corrective actions. I appreciate your comments and will share these with our team so that we can continue to improve our services....

Edinburgh, United Kingdom
Reviewed 5 July 2016

this was known. until recently as the Eton Smart and is situated within the 'airside' of new Delhi airport. It was taken over recently as I understand it by Holiday Inn Express and there have been some improvements since the previous management team had it. The front of house team are young and enthusiastic and very smiley which is a...

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Helpful?
1Thank ScottiiScottii
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your detailed feedback with us. We are proud to announce that effective 1st April, 2016 we have now become Holiday Inn Express New Delhi International Airport Terminal 3. Thank you for appreciating the rooms and the hospitality extended by our staff. I have taken note of your concerns and shall discuss the same with...

Reviewed 1 July 2016

We stayed here recently when we were connecting to a middle of the night international flight. The room was clean. Beds were comfortable, although the pillows were hard. The only downside to the room was a little dampness. Also, when we asked for a room with two double beds, we were told there were none at the hotel. This would...

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Helpful?
Thank Reena S
HotelStaff_01, Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Than you for sharing your candid feedback with us. We are pleased to know that you liked the rooms in the hotel. As a Holiday Inn Express Brand, we provide soft as well as firm pillows to our guests. Please feel free to ask our reception for the same on your next stay with us. We apologise for...

Sydney, Australia
Reviewed 30 June 2016

I stayed here for an overnight Air India connection, which to my surprise was included in the plane ticket. The room is very decent, the complimentary dinner is really great (and I don't say this likely - it's one of the most delicious Indian food I have ever had). The breakfast has a good variety of items. The slight annoyance...

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Helpful?
Thank 96joshuap
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for taking out the time to review us on tripadvisor. We are thrilled to learn that you had a wonderful stay with us on your layover and liked the food offered in the restaurant. I shall pass on your compliments to our Chef in particular. I have taken note of your concern regarding the faucet and...

Reviewed 29 June 2016 via mobile

Aakash picked me up in the hallway of the airport. I had a slight problem with my next flight reservation and he was kind and patinece enough to wait for me (like 30 minutes) until I clarify everything. Then he guided me through the airport and deliver me at the hotel. It would have taken me significant mire time to...

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Helpful?
1Thank Ricardorborquez
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to learn that you had a beautiful stay with us and that our team member was able to exceed your expectations. I shall convey your message to Akash,who I am sure would be delighted to know that you mentioned him in your tripadvisor review. We hope...

Reviewed 28 June 2016

Often times you don't want to exit the airport when it is late and there is not too much time between flights. This hotel in terminal three makes it easy. Mr. Nawab Shah help me secure my boarding card and guided me through security and saw me the hotel. Door-to-door service. Room was very comfortable and pleasant. Quick access to...

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Helpful?
Thank M.w. A
HotelStaff_01, Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, I am thrilled to learn that you had a comfortable and relaxed stay with us while on transit at the Delhi Airport T3. I am happy that Nawab was able to make your check-in process simpler and smoother than expected and I shall personally thank him on your behalf for the great job. We look forward to seeing...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located inside the new Terminal 3, the hotel is just a short walk to the departure gates for boarding. The hotel is accessible to travelers from the International Wing Terminal 3 as well as the Domestic Wing Terminal 3. Kindly note that the guest must have a departure flight from Terminal 3 to stay at the hotel. The maximum length of stay for any guest cannot exceed 24 hours and hence the hotel would be able to provide a room only 24 hours prior to the guest's flight. Please note that once the guest checks-in to the hotel, they are not allowed to leave the hotel premises. Guests are advised to mention their flight details while making the reservation for a smooth check-in and check-out. Please call the hotel for escorting assistant to the hotel post security checks at the airport. Passengers taking an onward Intl flight are requested to book their room in the Intl wing and those taking an onward Dom flight are requested to book their room in Dom wing. Guests Checking-in to the domestic wing are requested to approach our airport representative at our desk next to the Airtel phone booths behind Check-in gate number 1 before security. Please call our Duty Manager for more clarifications. ... more   less 

Additional Information about Holiday Inn Express New Delhi International Airport Terminal 3

Address: Level 5 | Indira Gandhi International Airport, New Delhi 110037, India (Formerly Eaton Smart – New Delhi Airport Transit Hotel)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $171 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New Delhi International Airport Terminal 3 3*
Number of rooms: 93
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Delhi International Airport Terminal 3 staff and other travellers.
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coventry
over a year ago

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Questions? Get answers from Holiday Inn Express New Delhi International Airport Terminal 3 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may want to request for rooms above the fitness centre and spa. That floor is quite busy.”
juneitajohari, 18 May 2017 | Read review
“Don't stay there”
teresas434, 2 May 2017 | Read review
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