Caspia Hotel New Delhi Shalimar Bagh

Caspia Hotel New Delhi Shalimar Bagh

District Centre Crossing, Opposite Galaxy Toyota, Outer Ring Road Near Haiderpur Metro Station, New Delhi 110088 India
Traveller (181)
Dining (30)
Room & Suite (26)
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About

4.5
#22 of 1,122 hotels in New Delhi
3.9 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Your Top Choice for Comfort and Value in North Delhi Welcome to Caspia Hotel New Delhi, where your comfort and satisfaction are our top priorities. Whether you're visiting for business or leisure, you can expect exceptional service and a memorable stay. Here are some key reasons why Caspia Hotel is your best bet for a hotel in North Delhi: 1. Unbeatable Value: At Caspia Hotel, we understand the importance of your time and budget. We are committed to providing outstanding service that not only meets but exceeds your expectations, all while offering the best value for your money. Your comfort and satisfaction are our top priorities, and we take pride in delivering an exceptional experience that won't break the bank. 2. Peaceful Serenity: We know that a good night's sleep is crucial, whether you're here for business meetings or exploring the vibrant city of Delhi. That's why all our guest rooms feature double-glazed windows and are entirely soundproof. Say goodbye to city noise and enjoy a peaceful and restful stay with us. 3. The Perfect Sleep: We understand that a comfortable bed can make all the difference in your stay. That's why we've gone the extra mile to provide you with the ideal sleeping experience. Our handcrafted, bespoke, and made-to-measure Hypnos beds have received numerous awards for their quality and comfort. When you choose Caspia Hotel, you're choosing a place where a peaceful night's sleep is guaranteed. At Caspia Hotel New Delhi, we're more than just a place to stay – we're your home away from home. Whether you're here for business or leisure, you can count on our warm hospitality and commitment to your comfort. Book your stay with us and experience the perfect blend of value, serenity, and great sleep in the heart of North Delhi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Children's television networks
Airport transportation
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Highchairs available
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Whirlpool bathtub
Bath / shower
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Classic
Languages Spoken
English, Hindi

Location

District Centre Crossing, Opposite Galaxy Toyota, Outer Ring Road Near Haiderpur Metro Station, New Delhi 110088 India
4.5
4.5 of 5 bubbles907 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Caspia Hotel New Delhi Shalimar Bagh is highly regarded for its cleanliness and tranquil atmosphere, with guests often noting the neat and luxurious experience. The rooms are commended for their comfort and the housekeeping services are acknowledged for their efficiency. While the service is generally celebrated for staff professionalism and attentiveness, some guests suggest improvements in food service speed and staff training. Amenities are well-received, contributing to an excellent overall experience, though a few guests feel the dining options could offer better value.
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Professional
Amenities
Top-notch

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907Reviews7Q+A100Room tips
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Detailed Reviews
Vipin kumar room no 928 wrote a review Jan 2023
5.0 of 5 bubbles
Mr.Raju Singh and Mr. Deepak Sood and Mr Manish done his job very dedicated way. I am staying here at room no 928 from 17 Evening and never find any leakage at room from his side

Fully satisfied from his services.

Thanks to these staff
Read more
Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hitesh Girdhar, General Manager at Caspia Hotel New Delhi Shalimar Bagh
Responded 15 Feb 2023
Dear Guest, We thank you for taking the time to review our hotel. We are glad our team, especially Raju, Manish and Deepak, could meet your expectations and ensure that you had a seamless experience. We look forward to having you stay with us again. Best Regards
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Report response as inappropriate
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DrAlkaKataria wrote a review Jun 2021
5.0 of 5 bubbles
Very Good Hotel and The Hospitality is Just Amazing. Sfaff is Very polite, Humble and always there to serve and help the guests. The reason for five star is that they consider the guests at the first priority and that too in very professional manner.
The ambience of the rooms and even the corridors was such amazing with nice lighting that it just gives you an awesome mood and relaxation. Must visit place for hangouts.i will cherish the days i spent here..thanks alot for making the stay so good..keep shining
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcom CaspiaDelhi, General Manager at Caspia Hotel New Delhi Shalimar Bagh
Responded 25 Jun 2021
Dear Dr.Kataria, Thanks for sharing your feedback regarding your recent stay. We are delighted that you liked the room, service and thanks for appreciating our team members. We look forward to your next visit. Regards, Saurabh Verma
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Amrit wrote a review Dec 2022
5.0 of 5 bubbles
I selected Caspia during my recovery after a procedure at Fortis and the experience has been great so far. Mr. Sanjay Kumar, the manager of the housekeeping department has been very helpful with a lot of things. He has made my stay super comfortable and has been making sure that the environment is fit for my speedy recovery. The housekeeping staff that helps keep the room clean has also been very kind and helpful. Totally recommend this place.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hitesh Girdhar, Other at Caspia Hotel New Delhi Shalimar Bagh
Responded 9 Dec 2022
Dear Guest, We thank you for taking the time to review our hotel and appreciate Sanjay's personalised service. We are delighted to know that we could contribute to your speedy recovery. We hope to meet your expectations every time. We look forward to having you stay with us again in good health. Best Regards
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arunbhagat2016 wrote a review Feb 2022
india
1.0 of 5 bubbles
This seems to be a very old property , requires a lot of maintenance and upgrades .we unfortunately booked for a wedding but we're highly disappointed .

1) Although smoking is not permitted in rooms , some rooms were smelling really bad , even after constant complaints neither the room was changed nor was the issue taken care of despite repeated reminders to the reception and the person incharge miss Divya and Mr Mohanty.One of such room was alloted to a teenager , the parents were allotted room , on the day of the check out the mother went to the child's room for some work and they both had a big fight regarding smoke smell in the room , the mother alleging that the son smoked in the room, however thankfully since the complaint was lodged on day one , the issue was clarified , but ofcourse lot of moods were spoiled.

2) lockers were not kept open in any rooms, after repeated requests and nearly 2 -4 hours they send someone to open.Is it not standard policy to keep them open for guest use at the time of check-in , that too wedding guests, don't you expect them to carry jewellery ?

3) In 50 % of the bathrooms the soap dispensers were not working , the remaining which were working were fitted in such a way that they used to fall down , when you try to use them . Upon complaining about it , the lame excuse provided was that due to ongoing covid for the safety of the guests we are providing soap bars instead of dispenser . Point to ponder , why only in 50% rooms , why not all the rooms .....think think....

4) The doors and locks in some rooms do not function as well or smoothly . The door alignment in rooms is so bad that it is touching the flooring in some rooms , causing great difficulty for guests to open . Sometimes a little force is also required to open them , God forbid if the door does not close properly again , they demand hefty charges (3000/-) for repairs of same Citing you have damaged our property .

5) They are highly understaffed also , they do not have full fledged house keeping and bell desk staff . It takes them eternity , if you put in any requests . No one to Clean the rooms post 6 pm ? So if you have a tragedy , sir please wait till morning . House keeping staff is not available now .
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vipin sadawarte wrote a review Sept 2021
5.0 of 5 bubbles
As I am a frequent traveler;as compare to last visit all the request got full filled by the management

-Bath amenities ,TCM amenities were already placed.
Room was clean,all lighting fixtures were working perfectly as compared to the last one.
A/c was well enough effective.

Quick check-in.
Safe and clean.
Sound proof rooms.

1 thing which creates a bad impact for regular clients is to get search best or last rate on web portal;which really annoying before arrival.I hope management will think and look into this matter specially for the people of the same hospitality industry.

Rest these people always give me the complimentary early c/in which worth alot as a courtesy.

Special thanks to the employees who are working hard by doing standing jobs throughout the day and night.

Ms.Neelam (Front office supervisor)
Mr.Pankaj (Duty manager)
Mr.Pratipal (housekeeping) all of you kindly accept my sincere greetings towards your corporation and a special gesture while serving the hospitality.

Best place to stay for travellers in north Delhi,value for money.

Highly recommended 👍

Hope for the best in future.
Read more
Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dhairya k wrote a review Aug 2023
5.0 of 5 bubbles
Food of hotel is very good. hotel room facilities is very nice.
Kadhai paneer with rooti is very tasty.
Restaurant ambience is also very good ,and the rooms is very hygeinic and we'll maintained ,the room service is also available if you want to and floor manager Mr Manish Kumar is very helpful and polite in nature and can easily resolve all the complaints
Overall the experience is very good
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Hygeinic rooms and food and all facilities is available
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hitesh Girdhar, General Manager at Caspia Hotel New Delhi Shalimar Bagh
Responded 3 Oct 2023
Dear Guest, Thank you for sharing your positive experience at the hotel. It's great to hear that you enjoyed the good food and excellent service. Your mention of the delicious kadhai paneer with roti, as well as the positive comments about the restaurant's ambiance and the cleanliness and maintenance of the rooms, are appreciated. Additionally, Mr. Manish Kumar's helpful and polite nature, along with his ability to efficiently resolve any complaints, is a testament to the hotel's commitment to guest satisfaction. We're pleased to hear that your overall experience was very good, and we look forward to welcoming you back in the future for another enjoyable stay. Best Regards
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Thitina S wrote a review Dec 2023
4.0 of 5 bubbles
They have good hospitality
They’re Indian food is delicious but at breakfast it might be difficult to find variety for foreigners
The waiters are so humble
The rooms are clean, cozy and quite
Me and my family stayed for like 1 month there we had a good time just like home away to home. Manniskumar & chef Gautam chef mannish chef mange very nice person.specially thanks for mannish kumar. In Delhi very nice hotel & hospitality
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Good food extent service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hitesh Girdhar, General Manager at Caspia Hotel New Delhi Shalimar Bagh
Responded 25 Feb 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed our hospitality and found our Indian food delicious. We appreciate your feedback regarding breakfast variety for foreigners, and we'll take it into consideration to improve our offerings. We're glad you found our waiters humble and enjoyed the cleanliness, coziness, and tranquility of our rooms. It's wonderful to hear that you and your family had a good time during your one-month stay, feeling like home away from home. We'll be sure to pass on your compliments to Manish Kumar, Chef Gautam and Chef Mange for their excellent service. Thank you for choosing our hotel, and we hope to welcome you and your family back soon! Best regards,
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vipin sadawarte wrote a review Nov 2020
5.0 of 5 bubbles
Its a very well maintained property in a star category with low maintained room rates.
●Staff is so cooperative.Special thanks to Akshay from reception who always give preference to the guest.
True hospitality means yes i do and he mean it.
●Courtesy call received by Ms.Divya which i was never expect from a 3 star property but she made a call just to know how their guest feel during stay.
●Sound proof rooms/express room service/well housekeeping staff/hassle free c/in.
●Safe and sanitised property.
》They really do care for their guest.
Best of luck caspia team.
Regards,
Vipin sadawarte
Read more
Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcom CaspiaDelhi, General Manager at Caspia Hotel New Delhi Shalimar Bagh
Responded 25 Jun 2021
Dear Mr.Sadawarte, Thanks for sharing your feedback regarding your recent stay. We are delighted that you liked the room, service and thanks for appreciating our team members. We look forward to your next visit. Regards, Saurabh Verma
Read more
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Siva K wrote a review Jan 2023
5.0 of 5 bubbles
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly ..
Especially the room service person
Raju sing Deepak sood and Maneesh are very polite and gentle
Read more
Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hitesh Girdhar, General Manager at Caspia Hotel New Delhi Shalimar Bagh
Responded 15 Feb 2023
Dear Guest, We thank you for taking the time to review our hotel. We are glad our team, especially Raju, Manish and Deepak, could meet your expectations and ensure that you had a seamless experience. We look forward to having you stay with us again. Best Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fearless62990391815 wrote a review Sept 2023
5.0 of 5 bubbles
Hotel ambience very nice. Good food excellent service. Rumour very comfortable also hygienic bathroom cleaning proper matters clean. Room service excellent service. Gym also available. 24/7 food also available. Mr Manish very good person very polite and helpful. Nearby metro station Biryani festival very nice
Read more
Date of stay: September 2023Trip type: Travelled with family
Room Tip: Hygienic food and excellent hospital
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hitesh Girdhar, General Manager at Caspia Hotel New Delhi Shalimar Bagh
Responded 5 Oct 2023
Dear Guest, Thank you for sharing your positive feedback about the hotel. We're delighted to hear that you enjoyed the nice hotel ambiance, good food, and excellent service. Your compliments about the comfortable and hygienic rooms, proper bathroom cleaning, and clean mattresses are much appreciated. It's great to know that the room service was excellent and that gym facilities were available for your use. The mention of 24/7 food availability and the Biryani festival adds to the convenience and enjoyment of your stay. We're also pleased to hear that Mr. Manish was polite and helpful during your stay. We'll make sure to convey your kind words to him. We look forward to providing you with another great experience in the future. If you have any specific requests or feedback, please feel free to share. Best Regards
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Answer from Hitesh Girdhar
New Delhi, India17 contributions
The price id dynamic, it keeps on fluctuating.
Answer from Pravin W
Mumbai, India20 contributions4 helpful votes
Previously they had bath tub in each room. however they have removed the same recently.
SUBHASH TANEJA asked a question Nov 2016
Delhi2 contributions1 helpful vote
Is breakfast included?
Answer from Hitesh Girdhar
New Delhi, India17 contributions
Yes, depending upon the package you chose.
Answer from DeepakAnand96
Jammu City, India94 contributions9 helpful votes
I was accompanied by my brother and the staff checked IDs of both of us. Better to contact staff directly..
atul p wrote a tip 18 Jul
1 contribution
5.0 of 5 bubbles
"Good "
Read full review
parvesh d wrote a tip 17 Jul
1 contribution
5.0 of 5 bubbles
"Good hotel and value for money.............................................................................................................."
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Harilal wrote a tip 14 Jul
2 contributions
5.0 of 5 bubbles
"Off course I will travel further even I was regular traveler "
Read full review
Connector62847745041 wrote a tip Jun 2024
2 contributions
5.0 of 5 bubbles
"You can consider this hotel for staying short and long stays! "
Read full review
ankit m wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Good"
Read full review
Not the right property for you?
There are more places to choose from in the New Delhi area.
PRICE RANGE
S$50 - S$74 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Premier Inn New Delhi Shalimar Bagh Hotel
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiMinto Road
NUMBER OF ROOMS
143
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CASPIA HOTEL NEW DELHI SHALIMAR BAGH (S̶$̶6̶9̶) S$51: UPDATED 2024 Reviews, Price Comparison and 232 Photos (India) - Tripadvisor

Frequently Asked Questions about Caspia Hotel New Delhi Shalimar Bagh
Which popular attractions are close to Caspia Hotel New Delhi Shalimar Bagh?
Nearby attractions include travdiary (1.1 km), Weekend Getaways From Delhi (1.0 km), and Weekend Refuge (0.9 km).
What are some of the property amenities at Caspia Hotel New Delhi Shalimar Bagh?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Caspia Hotel New Delhi Shalimar Bagh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Caspia Hotel New Delhi Shalimar Bagh?
Guests can enjoy an on-site restaurant, breakfast, and a free welcome drink during their stay.
Is parking available at Caspia Hotel New Delhi Shalimar Bagh?
Yes, free parking is available to guests.
What are some restaurants close to Caspia Hotel New Delhi Shalimar Bagh?
Conveniently located restaurants include Linx Restaurant, Connexions Bar, and Berco's Rohini.
Are there opportunities to exercise at Caspia Hotel New Delhi Shalimar Bagh?
Yes, guests have access to a fitness centre during their stay.
Does Caspia Hotel New Delhi Shalimar Bagh have airport transportation?
Yes, Caspia Hotel New Delhi Shalimar Bagh offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Caspia Hotel New Delhi Shalimar Bagh?
Yes, dry cleaning and laundry service are offered to guests.
Does Caspia Hotel New Delhi Shalimar Bagh offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Caspia Hotel New Delhi Shalimar Bagh?
The staff speaks multiple languages, including English and Hindi.
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