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Eros Hotel

PricelineUS$78*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$90*
US$78*
Great Deal
US$79*
US$79*
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Eros Hotel
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1,016 Reviews from our TripAdvisor Community

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There are newer reviews for Eros Hotel
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Showing 953: English reviews
London, United Kingdom
Reviewed 11 November 2016

Booked last minute via booking.com, arrived at reception to be told in a very off-hand way that they didn't have my name and there were no rooms available. so off to a good start. Eventually found my details after much prompting by me. Rooms are looking a bit tired for a 5* hotel and the shower was poor. Wifi was...

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Helpful?
Thank judespace2016
Management response:

Dear Guest, Namaskar! Thank you for taking time to share your experience with us. I offer my sincere apologies for not delivering perfection that you have grown to expect out of Eros Hotel New Delhi during your visit. The lack of attentiveness and efficiency, which you highlighted in the service delivery, is most embarrassing. Issues you have highlighted are unacceptable...

Toronto
Reviewed 10 November 2016

Very poor performance on an essential service for a five star hotel. The hot water system shutdown was planned and a date and time and duration notice was given by the Front Office Manager. No compensation was offerred. Gate 1Travel should review their use of this hotel since it is not clear if a essential maintenance service including any safety...

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Helpful?
Thank vs68
Management response:

Dear Guest, Namaskar! Thank you for taking time to share your experience with us. I offer my sincere apologies for not delivering perfection that you have grown to expect out of Eros Hotel New Delhi during your visit. The lack of attentiveness and efficiency, which you highlighted in the service delivery, is most embarrassing. Issues you have highlighted are unacceptable...

Doha, Qatar
Reviewed 8 November 2016

A very good hotel conveniently located; Very good rooms and arrangements. A beautiful Gym equipped with modern equipment. An excellent restaurant with variety of foods and very proactive restaurant staff. Worth for money.

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Helpful?
1Thank zaktak
Management response:

Dear Guest, Namaskar! It was a pleasure to have you stay with us. Thank you for taking the time to share your experience on this platform. Customise service is an integral part of the complete hotel experience and we do not leave any stone unturned to delight our guests! Our intent is to make every guest walking through our doors...

Brisbane, Australia
Reviewed 5 November 2016

Eros is ale=ways a great place to stay when working in Delhi! Staff are great, food is good and the Hotel is conveniently located close to most things. I love the pool and outdoor area it is so nice to take some work outside and get some sun. would recommend to anyone working in Delhi!

Review collected in partnership with Amoma.com
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Helpful?
1Thank Tom T
Management response:

Dear Mr. Tom, Namaskar! Thank you for sharing your valuable feedback and choosing to say at Eros New Delhi. Warmth and personalisaion is service delivery is what we inculcate in our team and forms an integral part of our training process. It is great to know that you experienced good service consistently throughout your stay. I am privileged to be...

Surat, India
Reviewed 29 October 2016

please please take care of your luggage just like kangaroo taking care of its child in the pouch, they love to lose your luggage in other traveler's room even after repeatedly telling them -this is my luggage!! they were so keen to deliver it, that they finally ended up by delivering it in different room . So beware !

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Thank kzaya1418
London
Reviewed 29 October 2016

About the 5 th time at this hotel , it will definitely be the last!!!!!!! NO HOT WATER SINCE WE CHECKED IN ON THE 26 th October !!!!! Keep getting told tomorrow it will be fixed, have to go the the Spa to shower!!!!!! UNACCEPTABLE Lack of customer service, dirty crockery . 1 choice of a drink in the exc...

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Thank Su S
Ghaziabad, India
Reviewed 26 October 2016

i was here in september 16 with my friends, ambience and comfrort was uncomparable but services on call or request were too slow according to a luxury stay option .but over all it was a good experience

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1Thank tyagi2ankur
India
Reviewed 23 October 2016

Pros: -Location- in the middle of Nehru place, near to Kailash -Cheap by luxury hotel standards -Great swimming pool -Nice park to walk on -Choice of restaurants -Good old world feel Cons: -Service is below average -Sometimes this feels more like a 4 star hotel, and not a 5 star one -Rooms are very small -Furniture and fixtures are old...

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1Thank Kushal K
New York, New York, United States
Reviewed 22 October 2016

I have been coming to Delhi on business for the past ten years and I find myself returning over and over again to the Eros Hotel (I've been coming since it was the Intercontinental). Though the branding sometimes changes, Intercontinental to Hilton, now Eros, the staff remains constant. I just checked out from what felt like a visit home. A...

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2Thank Marc S
Belgium
Reviewed 22 October 2016

Spent there a couple of times for business purposes. The rooms where ok,not superclean but wel isolated. The most annoying thing was the service. We had dinner one night and the service was veeery slow (when ordering a beer, I got the feeling they had to brew it). As well the waiters (similar in the reception) seems to have learnt...

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Helpful?
1Thank Athlet

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Eros Hotel New Delhi Nehru Place is perfectly placed for both the business and leisure traveler, with a prime location at the center of the city's business and commercial districts. With over 100 international business houses located in the immediate vicinity, we offer our corporate guests the convenience of having most of your business needs at our doorstep. ... more   less 

Additional Information about Eros Hotel

Address: American Plaza, New Delhi 110019, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $137 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eros Hotel 5*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotwire, Booking.com, Travelocity, Priceline, getaroom.com, TripOnline SA and HotelQuickly so you can book your Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental New Delhi
Hotel Intercontinental
InterContinental Nehru Place
Intercontinental Hotel New Delhi
New Delhi Intercontinental
Nehru Place Intercontinental
Hotel Style:
#27 Spa Hotel in New Delhi
#30 Luxury Hotel in New Delhi
#40 Business Hotel in New Delhi
#43 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Eros Hotel staff and other travellers.
13 questions
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Questions? Get answers from Eros Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“overlooking the pool side”
priaw2014, 10 Apr 2017 | Read review
“Higher Floor”
ntiesh28, 8 Apr 2017 | Read review
“Rooms on Pool side give a GREAT view”
rk369, 4 Apr 2017 | Read review
“Ask for a poolside room if you are a morning person. You can see the sunrise from there”
JoR802, 29 Mar 2017 | Read review
“Rooms are clean, eyeball them prior to moving in.”
G6820GJmichaell, 26 Mar 2017 | Read review
5 of 5
Priceline
US$78* /night
View Deal
Expedia.comUS$79
Hotels.comUS$79
AMOMAUS$90
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
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