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Sheraton New Delhi

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#26 of 696 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,286 Reviews from our TripAdvisor Community

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Showing 1,224: English reviews
Mumbai
Reviewed 3 days ago NEWvia mobile

We had an event at the ball room. Food was very good, nice preparation, good hospitality, staff is very supportive, valet service, value for money for business events. Over all value for money. I recommend it.

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Helpful?
Thank YogiMumbai
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for hosting your event at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Reviewed 3 days ago NEWvia mobile

My visit to the hotel : 16/01/2017 Around at 0630. This man standing at the entrance who suppose to be cheerful and polite, he was very rude and about hit and using the abusive language. He was busy talking and I went through the scanner and enter through the gate and he stopped me like I am beggar entering the...

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Helpful?
1Thank Sandeep S
Vancouver, Canada
Reviewed 5 days ago NEWvia mobile

We had an Executive Club room and it was lovely with spacious comfort and quiet. The breakfast buffet was delicious and the staff, especially Chelan, were warmly professional taking care to make sure we always had what we needed. This attitude ran throughout all the staff, beginning to end. It was a relief to find driver waiting at the airport...

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Helpful?
Thank TheReids
New Delhi, India
Reviewed 1 week ago via mobile

Wonderful place to be visit. Clean and very nicely done hotel. People are very friendly and courteous. Food and service is very good. Spacious hotel and lobby is big and nice. Centrally located though traffic in evening is quite heavy.

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Helpful?
Thank goenkashankar
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by the team. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

London
Reviewed 1 week ago

The hotel itself is pretty much the same as last time I was here.....very pleasant in the traditional sense. Upkeep and cleanliness is good, rooms comfortable though they could certainly do with a bit of an update now. I like the location - very close to the CityLink Mall. The best thing about the hotel is the Concierge. Mr Sharma...

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Helpful?
Thank Bebej1976
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Virender and the team. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of...

Italy
Reviewed 1 week ago via mobile

We stayed just one night but besides the large amount of time that it tooks us to do the check in ( they could actually try to fasten it up just a little ) all the people at the front desk were very nice. The rooms are just like in the pictures. Big, standard rooms and comfy! Breakfast was good....

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Helpful?
Thank thefoodchannel
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We regret your experience with check in. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Reference...

Dublin, Ireland
Reviewed 1 week ago

We stayed for 5 days and it was a most enjoyable experience. Staff were very courteous and very helpful . In particular there was a staff member by the name of Shrivangi Barua who went out of her way to support and make our stay so enjoyable. There was some work going on within the hotel in some of the...

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Helpful?
Thank Manfromdublin12
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Shivangi. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every...

Cambridge
Reviewed 1 week ago

A colleague & I stayed in 2 rooms at the Sheraton at the end of December. We originally scheduled 2 nights at the Sheraton and were going to move to another 5-star farther north in Delhi, but after one night we knew we would finish the rest of our stay there, instead. We arrived and our rooms were ready and...

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Helpful?
Thank MissRich64
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is our endeavor to provide our guests with the highest levels of comfort and quality service to...

Rothwell
Reviewed 1 week ago

The hotel is currently undergoing a refurbishment programme. The older part of the hotel still looks good however and not overly worn so don't worry if you get one of the older rooms. On the downside, the check in process seems to be taking a long time lately. The in room dining is average at best and with small portions...

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Helpful?
Thank Ben B
New Delhi, India
Reviewed 1 week ago via mobile

A part of ITC hotels and member of SPG hotels, it s a luxury up segment hotel offering a luxury stay. Stayed there for 2 days and everything from room ambience to food was perfect. Rooms are spacious and modern with subtle decor. Good on cleanliness and crisp linen and bathrobe. Buffet spread is great and taste good. Offers host...

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Helpful?
Thank Sanjay S

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $191 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
19 questions
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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out where the rooms are relative to the works being carried out at the moment.( Jan 2017)”
 of 5 bubbles Manfromdublin12, 9 Jan 2017 | Read review
“Ask! They were very quick to ensure we had rooms away from construction”
 of 5 bubbles MissRich64, 8 Jan 2017 | Read review
“Just ask for a quiet room”
 of 5 bubbles RogerM794, 2 Jan 2017 | Read review
“city view room”
 of 5 bubbles giri22in, 4 Dec 2016 | Read review
“Dont choose this hotel. None of the staff seemed to be empowered to take any action.”
 of 5 bubbles yajnasa, 24 Nov 2016 | Read review
5 of 5
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