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Optimum Palm D'or

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82 Reviews from our TripAdvisor Community

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Showing 66: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

The room smelled of cigarettes, we had to ask 4 times to get towels and twice to get more toilet roll. We didn't feel safe here at all. Breakfast was very limited choice. The taxi that picked us up from the airport: there were no seat belts and no boot to put our luggage in despite the fact that we...

Thank jehadley
Mumbai (Bombay), India
Reviewed 4 weeks ago

We were on our holiday to North and wanted to stay near the railway station since we needed to go to neighbouring places. The place is Average, the only positive part is that it is Walking distance from the Delhi Railway Station. The Staff here seems quite attentive but service is pathetic. We went to the restaurant on the 5th...

Thank Karunnair
HotelGuestRelations1, Management Team at Optimum Palm D'or, responded to this review

Dear Sir/Madam We thank you for choosing to stay with us and for sharing your personal experience in this review. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests. We have also made a note of your feedback about inconvenience caused to you during your...

Udaipur, India
Reviewed 24 October 2016

hotel is very good with best staff , co-operative staff , room size are good even cleanses of room is very good and best and safe hotels for all including family and couples , i recmmonded this hotel for all time official visit and family trip

5Thank vishalaudichya
HotelGuestRelations1, Management Team at Optimum Palm D'or, responded to this review

Dear Sir/Madam Thank you for choosing to stay with us during your visit to New Delhi. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly enriching and inspiring experiences. We hope that you will return soon and enjoy similar and even more enriching experience...

Reviewed 18 October 2016

Based on my last experience, this time also i booked this hotel. But right from check in to the check out it was horrible experience. rooms were not clean, telephones were not working for every need i have to go upstairs for room service and downstairs for other need. Response of front office was pathetic no corrective action was taken...

Thank Vishuq963
Reviewed 18 October 2016

Average overall experience. Requested an early check in as we knew we would be arriving early (and we had emailed in advance) but staff were unable/unwilling to accommodate us. We were left sitting in reception until a room became available (hours after arriving) Room itself was fine, the bathroom was ok, but the shower was strange. The hotel manager was...

Thank Niccrean12
Worksop, United Kingdom
Reviewed 12 October 2016

Booked this hotel on booking.com based on their high rating.Rooms are very small and the rooftop restaurant looks like a hotel in a poor village.Better options are available for less rate just near to this hotel.Don't recommend this hotel.

Thank Manu_Anthikkatt
Reviewed 8 October 2016

I booked a Business Double occupancy room for three nights from 1st Oct to 4th Oct 2016; through MakeMytrip.com by paying the full amount in advance and received confirmation. We reported to this hotel on 1st of Oct at 8;30 am. The person at the reception confirmed our booking and informed that the room was not ready as the check...

Thank shasidpra
Reviewed 3 October 2016

The hotel was conveniently located close to most of the sights and attractions of Delhi. The room was quite basic but adequate for the price, it was clean and well air conditioned which was all we needed. It was however quite noisy though due to the central location especially at night. The staff were friendly and the food was decent...

1Thank Ally S
HotelGuestRelations1, Management Team at Optimum Palm D'or, responded to this review

Dear Guest, Greetings from Hotel Palm D'or! Many thanks for choosing hotel Palm D'or as your preferred hotel in New Delhi. We also thank you for your kind words of appreciation for our hotel location,food and staff which have further encouraged our entire team to provide enhanced services to all our esteemed guests. We sincerely apologise for the inconvenience caused...

Navi Mumbai, India
Reviewed 29 September 2016

Hotel management don't provide VALUE+hotel pack as committed by make my trip despite reminder. I stayed here few times but not a single time provided. Rest everything is good. Neat and clean ambience and rooms. Good food. Polite and friendly staff.

1Thank Rafiqnha
Tokyo Prefecture, Japan
Reviewed 29 August 2016

I choose the hotel because of convienient location.the hotel is very close to various attractions and metro station train station is at a walking distance.Pahar ganj market is very close to the hotel.as I like Indian stuff so the location is best for me.my room was well clean and tidy.hotel staff was also very helpful one of them suggested me...

2Thank davidmiller121
HotelGuestRelations1, Management Team at Optimum Palm D'or, responded to this review

Dear Sir/Madam, Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to share your experience with us, Guest Feedback encourage us in improving our service.It is our endeavour to provide you best of the services while you stay in...

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Welcome to ‘Palm Dor’ where our service is impeccable and your satisfaction is inevitable. Hospitality and culture of India is remarkable and keeping the culture intact, we bow and wish you “Namaste.” ... more   less 

Additional Information about Optimum Palm D'or

Address: 8595/1 D.B. Gupta Road, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Price Range: $51 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Optimum Palm D'or 3*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Optimum Palm D'or staff and other travellers.
2 questions
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Questions? Get answers from Optimum Palm D'or staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure about this, but the rooms that face the road a quite noisy during the day better avoid rooms facing the road / railway station.”
 of 5 bubbles Karunnair, 6 Nov 2016 | Read review
“location is too good”
 of 5 bubbles vishalaudichya, 23 Oct 2016 | Read review
“Nothing recommended”
 of 5 bubbles Vishuq963, 17 Oct 2016 | Read review
“Never go for standard rooms ,they are like a hell..”
 of 5 bubbles Manu_Anthikkatt, 12 Oct 2016 | Read review
“3rd floor west facing room are good”
 of 5 bubbles Vishuq963, 25 May 2016 | Read review
5 of 5
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