Have been a guest for 10 years and have no complaints , it has been perfect . The hospitality has been great , cleanliness has been up to the mark , it’s a home away from home. The staff is very courteous and helpful . Mr Saurabh and Mr Anshul have been very helpful . Mr Pankaj has been great . It’s been a great experience staying at the met .
very bad now.. the service is very bad, the room conditions are bad the doors are not working, lights are down, you keep calling them on call they dont respond. the keys dont work and it use to be good once i stayed there but know its very bad.
Check in: Stayed for 2 weeks in the hotel for a business trip. The check-in was not smooth, as most guest was told to wait. Front desk was not keeping tab of which of the waiting guests that they need to attend to first. Room: When I finally got a room, I was given a room with a broken shower head. As for the safe in the room - it could not fit a standard laptop. Which makes me think that the office need to reconsider putting our staff there in the future. Service: I requested for a change of room, since I was to stay there for 2 weeks. Harish, the Assistant Front Office Manager quickly responded to my request for another room , and they offered to provide a safe that could fit a standard laptop in the room. That is a plus point. Food: The food was mediocre and expensive. Toiletries: sufficient. I like the complimentary body lotion - it smells nice. Housekeeping: ok. friendly housekeeping staff.…
I came for the second time in this hotel for business purpose and it is perfect! The location is very good, in the middle of New Delhi. Just 5 mn. from the metro, also the line for the Delhi Airport. People who are working there are very nice and always take care of you. Mr Manoj Badola specially is always friendly very morning and take care of the room. For sure, I will come back next year for my business trip.
I wanted to drop a note praising the hard working guys Shiv and Jyoti who are responsible for cleaning rooms for n the 6th floor ! They were good about coming back round after I left the room , made sure I had wash clothes and always a smile . They take great pride in their work and deserve a shout out ! Thank you guys
We stayed 3 nights. Very convenient for Bangla Sahib which is a short 7-10 minutes walk and Connaught Place. The hotel was relatively quiet and a lovely quite oasis from all the hustle and bustle! Service throughout was great. Special mention to Niten, Restaurant Manager who provided exceptional service at breakfast and dinner. A true hospitality manager who went out of his way to arrange gluten free sugar free desserts!! Just one piece of advice is to ensure the chefs are extra diligent with food allergen labelling.
I stayed in metropolitan hotel with my friend ,we really enjoyed their services I especially want to give thanks to Mr Praveen and Shavitri for looking after our room supplies, cleaning services . I am truly appreciative of their work and support
Convenient location and good value for money. Staff very courteous and breakfast buffet was plentiful. Liked the red headboard decor of the bed - gave the room some character. Would stay here again next time in Delhi.
Hotel looks dated. After a few visits, found that the interioir needs an upgrade. Stay was pleasant. Well situated hotel. Very accommodating staff. Needs to cater for dietary alternatives more. Recommend hotel for business and leisure.
Good facilities, room service is 5 star. I particularly liked Manoj Badola, a very polite and professional young man eager to make your stay comfortable. Actually we were a group of 7 from Uzbekistan and a total of 29 people from 'stans. I can say all are quite satisfied and thankful to hotel staff and management. Thank you all so much.