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Park Plaza Delhi CBD Shahdara

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Park Plaza Delhi CBD Shahdara
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421 Reviews from our TripAdvisor Community

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Showing 415: English reviews
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Ibadan, Nigeria
Reviewed 3 weeks ago

An odd location near Karkaduma Court. Metro stations are a bit far and generally taxi services are not easily available. You will be forced to depend on cycle rikshaws, battery rikshaws or auto rikshaws most of the time to go out. Staff not that friendly, congested restaurant.

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Helpful?
Thank Vinod P
AmitTayal, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Thank you for your patronage and choosing to stay with us along with a detailed feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve our services. We work hard to deliver an exceptional guest experience, and it is apparent in this case, that we fell short. We...

Wollongong, Australia
Reviewed 3 weeks ago

Did a tour, this hotel has great service, good Indian food but and this is a big but, the location is overlooking a redevelopment area which is disgusting, Am sure in a few years from now something better to look at rather than locals defecating. Rooms comfortable and large, service great and foods (Total Indian) good. Walking distance ( 15...

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Helpful?
Thank James C
AmitTayal, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Thank you for your feedback following your recent stay with us. We are extremely delighted to learn that you enjoyed your stay with us. Thank you for praising our team – I have shared your words of appreciation with them and they were extremely happy to hear from you. You correctly mentioned that it's an upcoming location which will be...

Perth, Australia
Reviewed 3 weeks ago

This hotel has two restaurants. One is designated to Indian only food and the other is supposed to cater for international clients. This second restaurant has a buffet with a choice of about 12 or 14 main meals but the vast majority are Indian with no indication as to what they contain or if they are hot and spicy -...

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Helpful?
Thank keary2017
AmitTayal, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Thank you for taking the time to write your review. We are delighted you found our rooms to be well-equipped and clean. We always strive to provide comfortable accommodations. We're sorry you were not fully satisfied with the service you received from the restaurant staff. We were disappointed to read that when you visited the restaurant you did not find...

Reviewed 5 weeks ago via mobile

To start with must say very courteous and friendly staff. We booked rooms for friends and family on the occasion of a family wedding. Our stay was for a week and over all was pleasant. Spa was great as was the gym well equipped. Rooms wise the mattress is to die for!! Most comfortable snooze I have ever had. The...

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Helpful?
1Thank Arpa D
AmitTayal, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Thank you for taking the time to write your review. We are delighted you found our rooms to be well-equipped and clean. We always strive to provide comfortable accommodations. We're sorry you were not fully satisfied with the service you received from the restaurant. We were disappointed to read that when you visited the restaurant you did not find it...

Lucerne, Switzerland
Reviewed 21 February 2017

Stayed for 2 lots of 2 nights during an 8 night tour from Australia. Hotel is nice enough in itself but needs to update its systems and services ,especially in the restaurant.You should not wait 20 to 30 minutes every time you order a drink and have the bill wrong all the time .The practice of not signing or even...

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Helpful?
2Thank Darrell W
AmitTayal, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Please accept my sincere apologies for the inconvenience reported during your recent stay at the Hotel. Kindly be rest assured that I have taken up the matter strongly with the department concerned and further action has been taken to prevent such recurrences in future. We do hope you will treat this incident as one off case and not the usual...

Reviewed 10 February 2017 via mobile

now they have started keeping fruits in the room which is a good thing..good rooms..helpful and friendly staff.. good restaurants..room service can be better.. overall nice experience..would be coming back soon

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Helpful?
Thank ritik k
AmitTayal, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

I am most delighted to read your comprehension on the services and facilities rendered by the associates at the hotel. I have shared your words of appreciation with the team, and they were extremely happy to hear from you. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make...

Patiala, India
Reviewed 8 February 2017

It was my first stay here in Park Plaza Delhi, the check in was quick, staff was courteous, food was tasty. But the room lacked basic amenities: no room slippers, no toiletries, no iron. Had to call each time to get those. I expect such things to be in room considering a 5 star hotel. Some part of the hotel...

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Helpful?
Thank Kanwarjot
AmitTayal, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. I sincerely apologies for the inconvenience reported and assure you that immediate action has been taken to rectify the same. I am deeply concerned with your feedback on cleaning, Management has taken a note of your valuable feedback. We look forward to your continued...

Quatre Bornes
Reviewed 3 February 2017 via mobile

Comfortable place and extremely helpful staff. We forgot our luggage in z hotel taxi and z staffs espc Mr Rajeev helped us by courrier it to us. Highly recommended. Thank you to all staff for your consideration and support.

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1Thank kirtee2015
JaidevDutta, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Dear Guest, We thank you for choosing to stay with us during your visit to India. We are glad that we could make you feel at home and thank you for recommending us so highly. We sincerely appreciate your kind words for our staff members. We look forward to have you back during your next trip to India. Warm Regards,...

Reviewed 24 January 2017 via mobile

It was pleasant to have party in Park Plaza All staff was friendly Everything was up to the standard Special thanks to Darwan who makes our event wonderful and memorable And .....yes......Thanks to Aishwarya to suggest some good things.........

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Helpful?
Thank Pankaj G
JaidevDutta, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Dear Guest, We thank you for choosing our hotel to host such an important family event of your's and taking out your precious time to conduct this review. We are glad that your you had a memorable event and are happy with our services and staff members. We look forward to have you back at our hotel. Warm Regards, Jaidev...

Reviewed 20 January 2017 via mobile

We went to celebrate my friends birthday. Rates are reasonable and one can afford easily. Service is nice and food was delicious. Staff behaviour was very nice. Planning for a banquet event very soon. Best in East delhi.

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Helpful?
Thank Ankit A
JaidevDutta, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review

Dear Guest, Thank you for conducting such a nice review for our hotel. We are happy to know that you find our hotel to a nice hotel in East Delhi with reasonable pricing, nice service and delicious food. We thank you for considering our hotel to conduct your banquet event and look forward to see you soon. Warm Regards, Jaidev...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 91 exquisitely furnished rooms & suites, Park Plaza will mark the arrival of the first internationally branded elegantly appointed full service 5 star, property in East Delhi-CBD. The hotel offers an optimum blend of unrivaled comfort, outstanding value of service and convenience to business travelers. Each room & suite is complete with luxurious beds, premium furnishings, a carefully stocked mini-bar, electronic safe, wi-fi connectivity and modern in room amenities & services including LCD TV with Satellite channels, in room tea/coffee maker, 24 hours in room dining, international direct dial telephone, access to business centre with secretarial services and much more. Guests will have the opportunity to unwind by the open air swimming pool and at the state-of-the-art gymnasium. Dining options include Promenade - the all-day dining, Chingari - the Indian cuisine fine dining restaurant, Rouge - the lounge bar, Shish - the open air Mediterranean restaurant and Pool side Bar. The large conference and banquet venues are apt for special occasions, product launches, business meets etc. One could also enjoy an eclectic mix of time-tested Indian & Western therapies / treatments at the spa & salon. The hotel is strategically located close to Connaught Place, Patparganj industrial area, Shastri Park IT Hub and is in close proximity to Sahibabad industrial area and business district of Noida. The hotel is based in the central business district of Shahdara, East Delhi with close proximity to the railway station, metro station, domestic and international airport. Closest Metro station is Karkarduma at a distance of 1.8 kms . New Delhi Railway station is at a distance of 10 kms and IG International airport is at a distance of 30 kms and domestic airport is at a distance of 25 kms. New Delhi Local Information:When India gained independence from British rule in 1947, Delhi was declared the capital city and the seat of government. The city, planned by Edwin Lutyen's - a leading 20th century British architect, is known for its wide, tree-lined boulevards and numerous national institutions and historic landmarks. These icons are testimony to the grandeur of the past and also serve as major attractions for visitors to the city. Owing to the migration of people from across the country, Delhi has grown to be a cosmopolitan metropolis. Its rapid development and urbanization, coupled with the relatively high average income of its population, has transformed the city completely. Today Delhi is a major cultural, political, and commercial center of India. ... more   less 

Additional Information about Park Plaza Delhi CBD Shahdara

Address: Plot 32, Central Business Disctrict | Behind Karkarduma Court, New Delhi 110075, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $70 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Park Plaza Delhi CBD Shahdara 4.5*
Number of rooms: 91
Reservation Options:
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Hotel Style:
#41 Spa Hotel in New Delhi
#48 Luxury Hotel in New Delhi
#110 Business Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Delhi CBD Shahdara staff and other travellers.
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Questions? Get answers from Park Plaza Delhi CBD Shahdara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close your curtain”
  • View from room, local toilet
 of 5 bubbles JamesC337, 2 Mar 2017 | Read review
“Choose a high floor to get a better view”
 of 5 bubbles keary2017, 2 Mar 2017 | Read review
“All rooms seemed similar as the area is quiet”
 of 5 bubbles 893darrellw, 20 Feb 2017 | Read review
“No rooms are quieter”
 of 5 bubbles neveragain128, 24 Dec 2016 | Read review
“Rooms are well maintained”
 of 5 bubbles , 2 Dec 2016 | Read review
5 of 5