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Hotel Kwality

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1 room 2 adults 0 children
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Hotel Kwality
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95 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Gurugram (Gurgaon), India
Reviewed 3 October 2012

I was there for one day only due to some personal work..Booked through net and my booking was from 1pm but I went there on 11am itself ,ie, 2hours before the scheduled time but they allotted the room with no hesitation.The cost is also perfect with the type of room given.And about the food I cant comment because I didnt...

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1Thank arindam18
Tokyo, Japan
Reviewed 21 September 2012

The first thing they made us feel so annoyed when we arrived at the hotel was making a fool of us by saying "Ni hao" to Japanese guests. Also they didn't pick us up at the airport despite the fact that we have emailed about it, and we didn't get a reply. They don't even check emails from guests.They didn't...

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1Thank anonymous4949
Okayama, Japan
Reviewed 4 September 2012

I asked them for airport taxi. My fright was delay for 3hours. The driver waited me patiently. Airport taxi cost 500Rs. I don't think it's too expensive for my safe and comfort. The hotel was nice and clean for its price.

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2Thank ayumi0906
Mumbai, Maharashtra, India
Reviewed 3 July 2012

I was extremely pleased with my stay at Hotel Kwality. I had booked 3 nights but after the first night I was happy to extend my booking for the entire duration (5 nights) in New Delhi. Staff were extremely friendly and room service was very prompt. The air-conditioning worked really well.Really, I have nothing to complain about.

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3Thank marksebastian
Management response:

Dear Guest, Thank you for your stay. We are overwhelmed by your kind comments and are glad to learn that you had a memorable stay at our hotel. We are also happy that you found our house keeping services and rooms praiseworthy. At Hotel Kwality, we strive hard to provide best services to our guests. Our house-keeping staff pays individualized...

Udaipur
Reviewed 20 April 2012

I have stayed in this hotel twice and had a comfortable stay. Management is friendly and listens to the problems if any instantly. Service is good too. Nice location on ara kashan road and accessible from both main roads.

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3Thank PiyushJaveria
Management response:

Dear Guest, Thank you for your stay. We are overwhelmed by your kind comments and are glad to learn that you had a memorable stay at our hotel. We are also happy that you found our house keeping services and rooms praiseworthy. We are very happy that you found our location convenient. We are located in the heart of city...

Rheinbach, Germany
Reviewed 10 April 2012

Not easy to find, but once you know where it is, you'll be happy with its very central and close position to New Delhi Railway Station. Stuff very friendly and helpful, but nit the smartest. If you leave the room, they switchh of the electricity, your fridge then looses coolness, your drinks in it get warm (if you have medicine...

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1Thank KGies
Brighton, United Kingdom
Reviewed 27 December 2011

I checked in to a two bed room rented for my self and my son. We left our baggage and went out for a couple of hours. On returning later in the evening we found the room had been infested with rats which had left faeces all alnong the shelves, up the side of the mirror and arround the bed...

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2Thank richard3301
Management response:

Dear Guest, Your complaint is genuine, we would willingly apologies & compensate total amount. On that day a rat had managed to enter in to the Hotel from adjoining building. As soon it was noticed, proper action was taken & the rat was removed. The very next every thing was proper & maintained. We assure you, you will have no...

Mumbai (Bombay), India
Reviewed 4 November 2011

i found ths hotel on 2nd day of my 4 day trip to delhi as ist day i reached in midnight and take hotel costly than this but experience was bad next day when i tried for nother hotel i got this and what i found is everything excellent about this hotel -location , welcome of guest , staff and...

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Thank fitz_apm
Management response:

Dear Guest, Thank you for your stay. We are overwhelmed by your kind comments and are glad to learn that you had a memorable stay at our hotel. We are also happy that you found our house keeping services and rooms praiseworthy. We are very happy that you found our location convenient. We are located in the heart of city...

Kochi (Cochin), Kerala, India
Reviewed 15 October 2011

The good one is in the middle of the city. The bad this is smelly room, smelly toilet, dirty room, your neighbouring friend will knock your door if you speak too loudly in the hotel, bad environment. Not worth money.

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1Thank HaritzKhan
Management response:

Dear Guest, We apologies that we were not able to melt your expectations. Some of this is coming to us as a surprise since it is set towards inner street, it is quieter. If we would have known your concerns at the time of your stay we would have done everything to satisfy your requirements. We hope you will give...

surat gujarat
Reviewed 27 September 2011

We have stayed In Deluxe room from 21st Sept to 26th Sept 2011 in here and we experienced a great and pleasant stay in.We have satisfied with the services like Breakfast and Internet speed....you will get good and nice stay in here.. Jagan Dalal Management Head Bhargav Infrastructure ---------

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Thank bhargavinfrastructur
Management response:

Dear Guest, Thank you for your recent stay at Hotel Kwality and for sharing your memorable experience. We are delighted to know we were able to meet your expectations. Your generous appreciation about our Internet, service and food are very appreciated. We look forward to hosting you again during your next trip to Delhi and assure you of an equally...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Kwality Hotel is a budget hotel located in the vicinity of New Delhi Railway Station. As the hotel is Government Approved we have to maintain reasonable tariff therefore our guests enjoy 3 star facilities at budget prices. We offer complimentary airport pickup and breakfast for all online reservations. ... more   less 

Additional Information about Hotel Kwality

Address: 53, Arakashan Road, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $15 - $24 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Kwality 2.5*
Number of rooms: 47
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Kwality staff and other travellers.
2 questions
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Stockport, United Kingdom
3 months ago

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Questions? Get answers from Hotel Kwality staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are same type. but higher floor rooms are better than lower floor”
 of 5 bubbles Farhana1309, 17 Dec 2014 | Read review
“The upper floors are more silent because more distant from the continuous traffic.”
 of 5 bubbles 238bluej, 17 Dec 2014 | Read review
“go for krishna deluxe if u have budget like around 1700 for one night”
 of 5 bubbles Rajat454, 19 Feb 2014 | Read review
“if you have decided to stay here, i suggest you buy new sheet and get a room spray to get rid of the smell”
 of 5 bubbles RaiParjan, 28 Nov 2013 | Read review
“no good rooms here !!”
 of 5 bubbles Hitesh_B89, 22 Oct 2013 | Read review
5 of 5