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Shangri-La's Eros Hotel

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#15 of 706 Hotels in New Delhi
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Shangri-La's Eros Hotel
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2,548 Reviews from our TripAdvisor Community

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Showing 2,228: English reviews
Birmingham, United Kingdom
Reviewed 29 February 2016

I stayed here recently for work and although I was only in Delhi for a short 36 hours, the hotel was lovely. The staff were very friendly, my room was fantastically comfortable and clean and the food at the buffet was wonderful. I'd definitely recommend.

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Helpful?
1Thank CJC92786
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review and for the recommending our hotel.We are indeed touched. It is heartening to receive such encouraging feedback . So glad you found our staff friendly and the room comfortable and the buffet wonderful. In case your travel bring you back to New Delhi, do come and stay with us.  Kindest regards General...

Melbourne, Australia
Reviewed 28 February 2016 via mobile

Hotel looks nice from outside and lobby. But it stops there. Once you enter the room it is very old and in need of a renovation. The bathroom is tiny and there is no separate shower it is an all in one bath and shower. The rooms have a smoke detector which flashes bright green lights every two seconds which...

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Thank mmddkk
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your frank and forthright comments with us.  Your observations about the upkeep of the room has been well noted and will be addressed going forward. We sincerely apologize for the inconvenience caused. If your travel brings you to New Delhi, do come...

London, United Kingdom
Reviewed 28 February 2016 via mobile

My wife and I had only a one-night stay in Delhi, but the whirlwind trip was made so much more enjoyable by our stay at the Shangri-La Eros. The very professional front desk was complemented by interesting cuisine offered by the restaurants. The room was as you would expect from a 5 star hotel, with very little noise from neighboring...

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Thank Roger1 T
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your feedback with us.  We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services.   In case your travels bring you back to New Delhi, we hope you will choose...

London, United Kingdom
Reviewed 25 February 2016 via mobile

The Shangri-La hotel is located right in the centre of New Delhi, only a short walk from the India Gate. The room was very comfortable, clean and modern with a number of amenities. The staff were very friendly and polite, making reservations, even delivering a birthday cake for a friend also staying at the hotel, complimentary. The breakfast and food...

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Helpful?
1Thank Lee W
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services. We are also happy to know that you found the property centrally located in close proximity to the famous tourist and shopping attraction - Connaught Place. You found our rooms well appointed with comfortable beds and...

Reviewed 24 February 2016

We stayed in one of the suites upon arriving in Delhi. The suite was fantastic, with a bustling view of the city from our window. The shagiri-la is in a great location walking distance from Connaught Place and several sites. Our suite came with the Horizon Club package, which may be a bit overpriced, but we enjoyed it immensely after...

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Helpful?
1Thank Brandon B
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi. We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property.  We as a hotel understand that true luxury means quality time well spent and...

Melbourne, Australia
Reviewed 24 February 2016

Stayed in the Executive Suite for four nights, with a baby. Firstly, the customer service at this hotel is exceptional. We were met with friendly staff at check-in, room service, in the Lounge and at the Tamra restaurant. Speaking of the Tamra restaurant, it is definitely the best restaurant we have been to in Delhi. Amazing variety of food, beautiful...

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Helpful?
1Thank Amit_Bulbul
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing Shangri-La's - Eros Hotel, New Delhi and taking time out for sharing your valuable feedback with us. We are delighted to know that we were able to meet and exceed your expectations with our hospitality and services especially through our staff's responsiveness . It is a pleasure to know that you enjoyed dining at...

Hong Kong, China
Reviewed 24 February 2016

My recent stay at the Shangri-La was absolutely amazing. From check-in to check-out I could not fault a single thing. My room was spacious, on a high floor, with a large super comfortable bed. I booked a Club Room, which included access to the Lounge. Additionally, this included 2 hours of complimentary drinks & canapes every evening. I could also...

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Helpful?
1Thank bec110282
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for recommending and sharing your wonderful feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. We truly are delighted to know that you had a memorable experience and enjoyed the hospitality and services of the hotel. We are happy to learn that you found the rooms well appointed with stunning views of the city,...

Malsch, Germany
Reviewed 23 February 2016 via mobile

I stayed here for my business week in delhi and was totally satisfied. rooms are big, comfortable and luxury. all you need for business travel. the breakfast is amazing having a wide selection of international dishes. the overall service is outstanding - you feel very welcomed. can highly recommend this place!

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Thank Julia P
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your nice review and recommending our hotel.We appreciate it immensely.  We are so pleased to learn that you had an enjoyable stay. Happy to know that you appreciated the generous breakfast spread and found your room well appointed. Your encouraging words mean a lot to us and I have shared the same with the team. ...

New York City, New York
Reviewed 23 February 2016

Arriving in New Dehli can be a little shocking until you come to the Shangri-La's Eros hotel. This hotel is a wonderful oasis in a very busy city. We arrived early in the morning and were graciously given breakfast while our room was getting ready. The hotel facilities are top notch. The staff couldn't be nicer, helpful and welcoming. We...

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1Thank arlforman
Reviewed 23 February 2016 via mobile

Great hotel , very good food , and great hospitality very friendly staff breakfast was really Very good a comfortable room location is really great very near to caugnet place . Mr. Chandan from the dinner buffet was very helpful by explaining about the dishes, ms. Deepa and akhilesh from housekeeping was very kind .everything was great ..

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Thank ירדן ד
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing Shangri-La's - Eros Hotel, New Delhi and taking time out for sharing your valuable feedback with us. We are delighted to know that we were able to meet and exceed your expectations with our hospitality and services especially through our staff's responsiveness. Your wonderful comments have been shared with the entire team.  My team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $220 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel
Hotel Style:
#9 Family Hotel in New Delhi
#10 Spa Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#12 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep in mind as much ur room is located in lower levels , u might hear more noise from the bar.. they had live music , while my stay..”
 of 5 bubbles mahsa-amir, 19 Mar 2017 | Read review
“Shangri La is under construction. I think the corner rooms (rooms ending in 17) are larger suites.”
 of 5 bubbles MRMY, 14 Mar 2017 | Read review
“ask for the room top floor. any where below 10th floor is really noisy.”
 of 5 bubbles 755meln, 9 Mar 2017 | Read review
“Get high in the building for views.”
 of 5 bubbles Oaklandish3, 1 Mar 2017 | Read review
“Higher rooms have best views so negotiate this in your booking, as they charge for this privilege”
 of 5 bubbles Ando11, 27 Feb 2017 | Read review
5 of 5