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    Shangri-La's Eros Hotel

    19 Ashoka Road | Connaught Place, New Delhi 110001, India
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    24/12/2017 25/12/2017
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    US$155
    US$156
    US$155
    Traveller (1084)
    Room & Suite (364)
    Storyboard
    Overview
    • Excellent60%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “horizon club” (148 reviews)
    “connaught place” (163 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,883)
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    501 - 505 of 2,535 reviews

    Reviewed 11 November 2016 via mobile

    As always Shangrila is on top for customer service. Staff attitude is just perfect. I had an issue because all ATM in India were not working because of the sudden removal of 500 ans 1000 roupies notes by the Indian gouvernement. Thé staff at check-in...More

    Thank stefqatar
    Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 12 November 2016

    Dear Guest, Thank you for sharing your wonderful feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. We truly are delighted to know that you had a memorable experience and enjoyed the hospitality and services of the hotel. Your encouraging comments have been...More

    Reviewed 9 November 2016

    We we're really looking forward to our stay having booked 2 rooms as a family, the reception from the hotel was warm and welcoming. As we went to the rooms we noted the refurbishment to one of the wings near to the lifts, the smell...More

    Thank Harpesharp
    Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 11 November 2016

    Dear Guest, Thank you for sharing your feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. Your observations about the upkeep of the room has been well noted and will be addressed going forward. Your comments have been shared with the entire team...More

    Reviewed 8 November 2016

    Quite nice, breakfast superb, but crazy prices in the restaurants. A glass of Orange Juice was over $13 after tax and service charge! Outside the hotel you could buy 40 glasses for that price. The service was very good and the staff are very helpful...More

    Thank TonyReviewIsHere
    Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 11 November 2016

    Dear Guest, Thank you for sharing your feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. Your constructive observations about the pricing have been well noted and are fairly competitive in the city, but we will be happy to review them based on...More

    Reviewed 7 November 2016

    I consider the Shangrila Eros my home away from home when I am on business travel. The staff is so friendly and super attentive and the services are incredible...from the spa, gym, horizon club, food and room amenities I always feel relaxed and rejuvenated when...More

    Review collected in partnership with shangri-la.com
    Thank JaneteFGuardia
    Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 8 November 2016

    Dear Guest, Thank you for sharing your wonderful feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. We truly are delighted to know that you had a memorable experience and enjoyed the hospitality and services of the hotel. Best regards General Manager

    Reviewed 4 November 2016 via mobile

    Great local Indian food on this menu, cooked with care and served with a passion. A truly memorable meal in a lively modern restaurant. We have stayed four nights and found the whole staff team were thoroughly attentive. Unfortunately the renovation work is highly intrusive...More

    1  Thank JamesCSpicer
    Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 5 November 2016

    Dear Guest, Thank you for sharing your feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. We are happy to learn that you enjoyed the hospitality and services of the hotel. Best regards General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$159 - US$288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in New Delhi
    • #11 Romantic Hotel in New Delhi
    • #18 Spa Hotel in New Delhi
    • #20 Business Hotel in New Delhi
    • #23 Luxury Hotel in New Delhi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Expedia, Agoda, Travelocity, Hotwire, Priceline, getaroom.com, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • India >
    • National Capital Territory of Delhi >
    • New Delhi >
    • Connaught Place/Janpath
    • Also Known As
    • Shangri-La Hotel New Delhi ,
    • Hotel Shangri La New Delhi ,
    • Hotel Shangri La Delhi ,
    • Shangrila Hotel
    Add Photo Photos
    Traveller (1084)
    Room & Suite (364)
    Dining (163)
    Pool & Beach (42)
    Hotel & Grounds (644)
    Bathroom (56)
    Business Centre & Event Rooms (17)
    Family and Play Areas (3)
    Nearby
    Connaught Place/Janpath
    Connaught Place, the heart of New Delhi, is one of the
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    Ask a question
    Questions & Answers
    Neha G
    10 November 2017|
    AnswerShow all 5 answers
    Response from Sangeethad25 | Reviewed this property |
    Simply fabulous. We felt completely rejuvenated after our massages. You get value for your money :)
    0
    Votes
    jackkinx
    24 May 2017|
    AnswerShow all 6 answers
    Response from PSNayar | Property representative |
    We have hand faucets in the bathroom, it will depend on the category of room you will book with us.
    0
    Votes
    Room Tips
    "Great views on the south side"
    Read review
    "best hospitality service"
    Read review
    "Join the Horizon Lounge Club for lovely food and beverages, not to mention the spectacular views of New Delhi."
    Read review
    "Rooms look down on their beautiful gardens.....don't know of a bad room here."
    Read review
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