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Clarkes Hotel

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#6 of 111 Hotels in Shimla
Certificate of Excellence
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Clarkes Hotel
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429 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Reviewed yesterday NEWvia mobile

Warm, courteous staff that took excellent care throughout from reception to room service to diner !!! Another plus is that it's right on the Mall Road. And the terrace is awesome. You can see entire Shimla from there.

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Helpful?
Thank Achal S
New Delhi, India
Reviewed 1 week ago

we chose clarkes for its location, we had two kids and wanted a place where a car can go (hotel has its own parking, and then there is a small climb up the stairs) and has mall road connectivity. Place is awesome, an old structure but very well maintained. Staff is very good. It snowed while we there. While shimla...

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Helpful?
Thank SachinSinghal
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver...

Sydney, Australia
Reviewed 1 week ago

We stumbled upon Clarkes Hotel by accident as we were travelling with others and the place that had been booked was way below our standards and expectations, so we headed to the mall to see what else was available. Entering the lobby we met Lalit, who I assume was Duty Manager. I cannot tell you what a magnificent employee this...

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Helpful?
1Thank JandJ68
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to...

Mumbai (Bombay), India
Reviewed 2 weeks ago via mobile

This gorgeous heritage property made our stay in Shimla memorable. On the Mall and no need to use the lift. Excellent food and outstanding service! I was ill one day and was touched by the special care and courtesy shown to me, Chef made me a clear soup and later I was sent fruit platters. We had the multi course...

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Helpful?
1Thank TaraKapur
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver...

Bengaluru, India
Reviewed 2 weeks ago

We booked Clarkes hotel in Shimla - but afterwards started getting worried as one of the reviews said we have to climb the stairs - since I have brittle asthma - I tried to "cancel" our booking......not wanting to climb the stairs! But Amardeep from Clarkes hotel telephoned us and convinced us - that the steps are not huge and...

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Helpful?
Thank Kishore K
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, Thank you for choosing to stay at The Clarkes, Shimla and for taking the time to post the review. Being fortunate to work in a magical Palace and getting the opportunity to create life time experience for our esteemed guests like you, nothing inspires us more than receiving such encouraging feedback. We greatly appreciate your kind...

Reviewed 2 weeks ago

Lovely property. Courteous staff. The hotel is on the mall road. No need to take lift. they welcomed us with a wonderful drink and upgraded us to a suite as it was our anniversary. the room was beautiful & beyond expectations. Thoroughly enjoyed 3N stay. the staff is extremely helpful and the staff at dining hall is very courteous. They...

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Helpful?
Thank Shweta J
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to...

Chandigarh, Chandigarh, India
Reviewed 2 weeks ago

Excellent heritage property Bang on the mall road, Makes you feel like you are back in British Era. No parking issues, no messes. Superb combination of amazing food with Oberois service and outstanding hospitality.

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Helpful?
Thank Prabhpreet S
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to...

Reviewed 3 weeks ago

I have been staying at Oberoi & Trident Properties quite often but my stay at Clarkes Shimla was terrible. I would strongly discourage to stay at this poorly managed property. It is surprising that the Oberoi management is completely ignoring the implementation of operation standards they have set and they are known for. The room carpet was wet probably due...

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Helpful?
1Thank KUNAL B
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Trip Advisor Member, Thank you for sparing time and posting your review of our hotel on Trip Advisor. At the outset please accept my sincere apologies for the inconveniences caused to you during your recent visit to Clarkes. I would request you to consider this instance as an exception and not the norm at Clarkes, Shimla. Please do not let...

Stirling, United Kingdom
Reviewed 17 December 2016 via mobile

My husband and I were booked to stay here for 2 nights. We arrived and checked in and our bags were taken directly to our room by the porter. We'd had a long journey and asked for tea and scones to be sent to the room which arrived promptly. Then later on when we were out m, a stash of...

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Helpful?
Thank Vazbo
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear TripAdvisor Member, Thank you for sparing time and posting your review of our hotel on Trip Advisor. At the outset please accept my sincere apologies for the inconveniences caused to you during your recent visit to Clarkes. I would request you to consider this instance as an exception and not the norm at Clarkes, Shimla. Please do not let...

New Delhi, India
Reviewed 13 December 2016 via mobile

No matter how many times you go to the hills, every time it's different and there is something special for the hills of Shimla. This summer trip to clarks was one of the countless trips made to shimla in the past from delhi the place where I stay. BUT this one was amazing. Hotel clarks managed by Oberoi is a...

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Helpful?
Thank TARUNHANS
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished. We look forward to welcome you back to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located on the Shimla Mall Road, Clarkes Hotel is an oasis of calm on the bustling promenade. This Heritage hotel has recently been upgraded to Grand Heritage category and is one of the oldest hotels in Shimla. Clarkes is known for its architecture dating from the colonial era. The hotel is within walking distance of Shimla attractions - Gaiety Theatre, Groton Castle, Museum, Rothney Castle, Viceregal Lodge, Churches and other Colonial era buildings. Clarkes Hotel embodies the elegance and charm of yesteryear, with modern conveniences of today. The hotel maintains the highest levels of service and has all the amenities, facilities and levels of comfort you would expect from a hotel of this class. Clarkes Hotel is just 10 minutes from Shimla Station. ... more   less 

Additional Information about Clarkes Hotel

Address: The Mall, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla
Price Range: $145 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarkes Hotel 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Shimla Clarkes Hotel
Hotel Style:
#2 Business Hotel in Shimla
#2 Luxury Hotel in Shimla
#8 Romantic Hotel in Shimla
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Questions & Answers

Here's what travellers have asked, with answers from Clarkes Hotel staff and other travellers.
14 questions
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Questions? Get answers from Clarkes Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Managers will help choose the right room for you!”
 of 5 bubbles KishoreK968, 6 Jan 2017 | Read review
“All rooms are good.”
 of 5 bubbles 687shwetaj, 2 Jan 2017 | Read review
“Best rooms are ones facing mall road”
 of 5 bubbles gl0bep, 2 Jan 2017 | Read review
“If you are going with aged person please ask the hotel to arrange for wheel chair as it was quite far & high from the parking space”
 of 5 bubbles , 11 Dec 2016 | Read review
“Try for a room away from Bar Area and Upstairs”
 of 5 bubbles Jill060, 21 Nov 2016 | Read review
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