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Clarkes Hotel

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#5 of 112 Hotels in Shimla
Certificate of Excellence
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417 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Cairns, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Second night of 5 here after having to check out of another very sub standard hotel in Shimla which shall remain anonymous as they agreed to refund.. Clarke's is an awesome hotel with impeccable service and comes highly recommended, if the budget will stretch opt for a suite, delightful, the rack rate is open for negotiation.

Helpful?
Thank mike s
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver... More 

1 review
Reviewed 3 weeks ago via mobile

We stayed at shimla right on the mall and excellent rooms and par excellence hospitality. Wonderful experience especially on diwali holidays. Rooms are specious, very well kept and very courteous staff.

Helpful?
Thank drvivekjoshi
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. We look forward to welcome... More 

Chennai (Madras), India
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Lovely balance of the old and new with a colonial touch. Well located, close enough to the bustle of Shimla. This doesn't justify the amenities that you get for the exorbitant tariff. Wifi was charged, and after a request, we got access to free wifi. All deluxe rooms have single beds- which was not mentioned in the room description at... More 

Helpful?
Thank aditismusings
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear TripAdvisor Member, Thank you for sparing time and posting your review of our hotel on Trip Advisor. At the outset please accept my sincere apologies for the inconvenience caused to you during your recent visit to Clarkes. I would request you to consider this instance as an exception and not the norm at Clarkes, Shimla. Please do not let... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

I have always been a fan of oberois hotels because they pamper you in Indian style . Their uniform of waiters is typical Indian. Bfast is tremendous and best thing is their manager or any other senior staff comes to dinning room and talks to guests and takes their feed back. House keeping team is at its best. The best... More 

Helpful?
Thank 204deepakc
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, Thank you for choosing to stay at The Clarkes, Shimla and for taking the time to post the review. Being fortunate to work in a magical Palace and getting the opportunity to create life time experience for our esteemed guests like you, nothing inspires us more than receiving such encouraging feedback. We greatly appreciate your kind... More 

London
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 4 weeks ago

A lovely hotel in many ways but it has some shortcomings. Our room, number 25, is huge with a big bed, a settee, two armchairs and a coffee table around the fireplace, a nice desk and chair in the corner and all of it very comfortable indeed. However, the carpet is stained in places, the bathroom had a number of... More 

Helpful?
2 Thank John H
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear TripAdvisor Member, Thank you for sparing time and posting your review of our hotel on Trip Advisor. At the outset please accept my sincere apologies for the inconveniences caused to you during your recent visit to Clarkes. I would request you to consider this instance as an exception and not the norm at Clarkes, Shimla. Please do not let... More 

1 review
Reviewed 5 weeks ago via mobile

We visited as a family of three generations (withy parents 72 years vintage, us 40 year vintage and our kids 2-7 year vintage). The place impressed all of us. Simple but spacious rooms, top class service and food, colonial design, right on mall road, gives a royal feeling all through!! One of the oldest Oberoi properties...

Helpful?
Thank JunejaGurvinder
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver... More 

Exminster Exeter devon
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 25 October 2016

A very comfortable suite, room 41 the staff could not be more helpful and the service was second to none. The restaurant and bar lounge offered perfect service and the food was excellent both as a bar snack and in the restaurant.

Helpful?
Thank nigel57
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver... More 

London, United Kingdom
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 23 October 2016

The service we experienced at Clarkes was superb, first class. From the time we walked in the door to when we left 3 days later, the staff and experience was amazing. The room was basic but clean and functional. Bed was comfortable as were the pillows. The en-suite was clean all worked well. The food in the restaurant was a... More 

Helpful?
Thank Philip C
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver... More 

Bengaluru, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016

Nice rooms, good location of the hotel (town center); one needs to climb up stairs to reach hotel (cab cannot go there) or else a lift is available (near entrance of another hotel - Comberene). During late evenings and early mornings, it is pleasant to walk outside the hotel... Pos : - Spacious, wonderful rooms - Excellent location - Good... More 

Helpful?
Thank Vikrant1980
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. I do agree with the... More 

New Delhi, India
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 October 2016 via mobile

Spent 2days at the hotel in Shimla. Very nice hotel for a weekend maintains the reputation of the Oberoi's courtesy n hospitality. From checking in to checking out it was courtesy all the way. Very personalised service at the restaurant, the food was good with plenty of variety

Helpful?
Thank Satish218
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Trip Advisor Member, The Clarkes hotel is a Grand Heritage Hotel situated at the Mall Road since 1898 and we thank you for taking the time to review us on Trip Advisor. I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located on the Shimla Mall Road, Clarkes Hotel is an oasis of calm on the bustling promenade. This Heritage hotel has recently been upgraded to Grand Heritage category and is one of the oldest hotels in Shimla. Clarkes is known for its architecture dating from the colonial era. The hotel is within walking distance of Shimla attractions - Gaiety Theatre, Groton Castle, Museum, Rothney Castle, Viceregal Lodge, Churches and other Colonial era buildings. Clarkes Hotel embodies the elegance and charm of yesteryear, with modern conveniences of today. The hotel maintains the highest levels of service and has all the amenities, facilities and levels of comfort you would expect from a hotel of this class. Clarkes Hotel is just 10 minutes from Shimla Station. ... more   less 

Additional Information about Clarkes Hotel

Address: The Mall, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla
Price Range: $132 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarkes Hotel 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Shimla Clarkes Hotel
Hotel Style:
#2 Business Hotel in Shimla
#2 Luxury Hotel in Shimla
#8 Romantic Hotel in Shimla
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Questions & Answers

Here's what travellers have asked, with answers from Clarkes Hotel staff and other travellers.
13 questions
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Questions? Get answers from Clarkes Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room away from Bar Area and Upstairs”
 of 5 bubbles Jill060, 21 Nov 2016 | Read review
“Higher floors have better view.”
 of 5 bubbles RajivGuptaLagos, 20 Nov 2016 | Read review
“all rooms are good”
 of 5 bubbles , 18 Nov 2016 | Read review
“Suite should be first choice though all rooms good.”
 of 5 bubbles mikesD9110PG, 14 Nov 2016 | Read review
“superior and deluxe rooms have only single beds. so book accordingly.”
 of 5 bubbles aditismusings, 10 Nov 2016 | Read review
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