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The Westin Mumbai Garden City

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The Westin Mumbai Garden City
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1,419 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Gothenburg, Sweden
Reviewed 1 week ago

In Asia hotel competition is tough but this hotel is really nice. Friendly staff (common in India) and good location for me as I'm working 20 mins from the hotel. Gate of India is in the other part of the city with car trip required for ~1 hour or so depending on time of the day. Standard is very good...

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Helpful?
Thank Thomas W
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. We appreciate you spending the time to share your experiences with us and shall surely share your...

Sussex, UK
Reviewed 1 week ago via mobile

Week-long stay on business. Generally excellent - efficient check-in, large and comfortable room, two double beds, bath, shower, seating area, desk etc. Mini bar, coffee, complimentary water and good quality toiletries. Well equipped and well-run gym, and breakfast was included and very good (wide choice). Bar and restaurant on L18 also nice. Car service was always on time and reasonably...

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Helpful?
Thank Dazzer6666
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City Thank you for sharing your detailed feedback with us on TripAdvisor. Whilst we are happy to note that you have enjoyed the ambience and design of our hotel and rooms, it is distressing to note that you had to face the challenge of the elevators. Please accept my sincere apology for...

Reviewed 1 week ago via mobile

I'm really Glad to write this here that this is the one of the best hotel I've ever stayed . Everything was outstanding, food and product you can get anywhere but people makes it different. Some special names I would like to say yog sagar, and ashish in restaurant at breakfast was really kind and attentive. People like them are...

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Helpful?
Thank AmitDahiya
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We value your feedback and shall surely share your kind words to Yogsagar and Ashish. Our team prides itself on truly value the experience we create for our guests and will be...

Reviewed 1 week ago

Great 5 night stay - first time to India! Wonderful staff, extremely helpful at front desk - certainly go that extra mile. Very personally hospitable service at breakfast too. Very spacious rooms - could not have asked for any more. Pool was delightful. Would highly recommend it!

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Helpful?
Thank anisha r
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our services , overall dining experience and the pool....

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

Rooms were spacious but not the cleanest, also the dinner mats at breakfast were always filthy! Staff are helpful but you don't get the warm Mumbai welcome you get at the Marriott. Great location for work and access to the central areas and walking distance to oberoi mall. Italian restaurant was over priced and not worth it- I would recommend...

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Thank A TripAdvisor Member
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City Thank you for sharing your feedback. Kindly accept my sincere apologies for the challenges you experienced in our hotel. Please be assured that the feedback is being looked into and appropriate action taken to prevent any guests being similarly inconvenienced in the future. We look forward to your return, so we...

Dallas, Texas
Reviewed 1 week ago

This is a grand hotel! the room was fantastic with great views of the city. The staff was very attentive and willing to help you make the stay a good one. Although I was in this part of India for only a day, I would look to making it the preferred location for future stays.

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Helpful?
Thank Greg H
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every...

Sydney, Australia
Reviewed 1 week ago

Excellent hotel with exceptional service. Rooms are spacious and clean. The Oberoi Mall is just across the road, great shopping. Did not spend too much time at the hotel itself, too busy exploring the dreaam city, but definitly a great hotel with great views.

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Helpful?
Thank darvanshik
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every...

Mumbai (Bombay), India
Reviewed 1 week ago

Planned my Anniversary nigh stay with Westin. i was welcomed and was checked in promptly. Also as a good gesture, they also gave me late check in which was very nice. Ankita from the membership program was very much prompt and secured me a nice room with all amenities at the top most floor, on my last minute request. The...

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Helpful?
Thank kiranj0702
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are very pleased to learn how much you enjoyed your special anniversary night with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed the pool, our Heavenly spa treatment and...

Sg
Reviewed 1 week ago via mobile

Stayed here for just a day with my Husband for our wedding anniversary . Service is TOP notch and the rooms are spacious and lovely . Really a sanctuary for resting in the busy city with easy access to Oberoi Mall . Loved the Indian wine @ Lounge on Eighteen !:) special thanks to concierge staff Chandni for so thoughtfully...

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Thank Uthaya_10
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are very pleased to learn how much you enjoyed your special anniversary night with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our wines at Eighteen The Lounge. Your...

Reviewed 2 weeks ago via mobile

Wanna enjoy your holiday when everything is taken care of ? Check in at this hotel. Caring staff. Mouth watering food. Surrounding greenery. Nearby Oberoi mall (walkable). Never miss the garlic broth in breakfast .....simply superb !!

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Helpful?
Thank Gauranga D
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Greetings from The Westin Mumbai Garden City. We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. Our team is delighted to hear that you enjoyed our facility and services, especially the ambiance as well as the overall dining experience and your specific appreciation of the garlic...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Mumbai Garden City

Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $213 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#10 Luxury Hotel in Mumbai (Bombay)
#10 Spa Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Mumbai Garden City staff and other travellers.
5 questions
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Questions? Get answers from The Westin Mumbai Garden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you check in ask for Thanasia Gracias, she will make sure you are very well taken care of.”
 of 5 bubbles gregh721, 10 Feb 2017 | Read review
“Try higher floors!! beyond 18th floor is superb!”
 of 5 bubbles Sonieka_EarthAngel, 6 Feb 2017 | Read review
“Club suits are extraordinary.”
 of 5 bubbles BalkrishnaShroff, 27 Jan 2017 | Read review
“Ask if there are events ongoing during your stay and opt for one on the other end if there is, or a higher floor.”
 of 5 bubbles derekang1980, 21 Jan 2017 | Read review
“the non smoking rooms are the best”
 of 5 bubbles 795ginos, 20 Jan 2017 | Read review
5 of 5