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The Westin Mumbai Garden City

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The Westin Mumbai Garden City
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1,419 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Kanpur
Reviewed 4 July 2015

Wonderful city hotel. Although actually located close to both the domestic and international airports. Between 15 and 30 minutes depending on traffic. Got wonderful views in the night from the full glass windows and very well appointed rooms. The sofa is very well designed for comfort. Will surely stay again. The wow factor was the way I was escorted out...

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Helpful?
Thank Manusha2012
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. We would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the...

Mumbai (Bombay), India
Reviewed 2 July 2015 via mobile

I have been to this place multiple times both for official team dinners and personal outings! Each time its a great experience...the staff is always ready to give u an extra edge with their service...arranging official parties with them was hasslefree....moreover they offered an extra mocktail which wasnt pre-decided nd that too without adding any extra cost.....for personal outing too...

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Helpful?
Thank Travelogy510
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquillity and well-being, nourishing your soul within...

Glasgow, United Kingdom
Reviewed 1 July 2015

This hotel stands 35+ stories high in the business area of East Mumbai which is quite far from the tourist centre. It doesn't matter..This hotel excels in every way.. One of the best buffet restaurants ever and a high quality premium Indian restaurant as well. The staff there couldn't be more helpful and the buffet head chef came over to...

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Helpful?
Thank davidabarnes
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, buffet breakfast as well as...

Seremban, Malaysia
Reviewed 1 July 2015

Everything about this property was good . My only complain is about elevators...seemed too slow or too few operating at any given time. One more thing I noticed in the buffet breakfast the gentleman helping with orders at egg/bread counter was continuously rubbing his palm on his cheeks(not good/unhygienic). Apart from that all the people I came in contact with...

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Helpful?
Thank sharmakap
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Whilst we are happy to note that you have enjoyed the overall facilities and services, we have also noted the disappointment you have expressed concerning your dining experience at our Food and Beverage venue Seasonal Tastes. It is extremely...

Bengaluru, India
Reviewed 1 July 2015 via mobile

I usually am not this mean but I guess it is important for them to receive the message. I booked this hotel 3 months before to attend a business meeting being held there. The process was all right though I was surprised to see that there was no complimentary airport pick up n drop which I am usually offered in...

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1Thank Vivek_Jois
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for sharing your detailed feedback with us on TripAdvisor. Whilst we are glad to note that you enjoyed the comfort of the room and breakfast, it is dismal that the similar experience could not be maintained with our meeting facilities and concierge services. I am sorry to learn of your concerns during your recent visits and...

nagpur
Reviewed 29 June 2015

first to mention...excellent staff,,very unlike the westin pune.attentive,helpful and very responsive.good location if you have work this side of the city,right next to a mall and on the highway.the rooms are amazing with a beautiful green view,very unlike mumbai.the breakfast is served on the 18th floor with the room having full glass so nice and bright and a good view.a...

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Helpful?
Thank babsNagpur
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, views as well as the...

West Palm Beach, Florida
Reviewed 27 June 2015

This may not be an official 5 star hotel but I have a hard time finding any issues with my two most recent stays. Rooms are large and very clean. Spa and gym are excellent. Breakfast is free and excellent. In house restaurants are fantastic. They also get 5 stars for service. I was impressed by all service. Adding to...

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Helpful?
Thank IrishCreamers
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, WestinWORKOUT® Fitness Studio, The Heavenly...

Kolkata (Calcutta), India
Reviewed 27 June 2015

This is an excellent place to stay- I stayed here for a month, rooms are spacious, interiors are excellent- truly a five star property. Service is outstanding. The only improvement could be dining- which I found was not really great in terms of spread & taste & bit overpriced compared to similar standard. Overall a good experience.

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Thank somnathz17
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room. During your next visit please...

Indore, India
Reviewed 25 June 2015

I stayed here for 15 days. The location is really nice and the views from the 27th floor suite were just amazing. The restaurant is on the 18th floor and I really liked there breakfast menu and service. Their innovative smoothies and fresh juices were amazing. The seating was nice with natural lighting. The gym, spa and the swimming pool...

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Helpful?
Thank altzaslam
TheWestinMumbai, Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the F & B Venue Seasonal Tastes, location, views, Recreational facilities and your specific appreciation of the WestinWORKOUT® Fitness Studio. I appreciate your comments and...

Holywood, United Kingdom
Reviewed 22 June 2015 via mobile

I have stayed here twice now and both times have been delightful. Service is outstanding, although quite full on. I ate in all the restaurants, and food was very good. I particularly enjoyed the dim sum. The spa experience was very good although the room was cold during my facial. The massage I had was brilliant.

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Helpful?
Thank Jodene v
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our services, overall dining experience in all our F & B venues as well as The...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Mumbai Garden City

Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $213 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#9 Luxury Hotel in Mumbai (Bombay)
#9 Spa Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Mumbai Garden City staff and other travellers.
5 questions
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Questions? Get answers from The Westin Mumbai Garden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“When you check in ask for Thanasia Gracias, she will make sure you are very well taken care of.”
 of 5 bubbles gregh721, 10 Feb 2017 | Read review
“Try higher floors!! beyond 18th floor is superb!”
 of 5 bubbles Sonieka_EarthAngel, 6 Feb 2017 | Read review
“Club suits are extraordinary.”
 of 5 bubbles BalkrishnaShroff, 27 Jan 2017 | Read review
“Ask if there are events ongoing during your stay and opt for one on the other end if there is, or a higher floor.”
 of 5 bubbles derekang1980, 21 Jan 2017 | Read review
“the non smoking rooms are the best”
 of 5 bubbles 795ginos, 20 Jan 2017 | Read review
5 of 5