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The Emerald - Hotel & Service Apartments

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The Emerald - Hotel & Service Apartments
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358 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Viti Levu, Fiji
1 review
Reviewed 6 days ago NEW

It was a very nice stay at Hotel Emerald in Juhu Mumbai, though it was a short trip but very comfortable. The staff were very helpful and the services provided were efficient. Hope to stay in the same hotel during our next visit.

Review collected in partnership with this hotel

Helpful?
Thank aranjinac
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, We thank you for rewarding us with a perfect five star rating and for recommending us to fellow travelers. Your inspiring review did boost our spirits. I would like to thank you for sharing feedback of your recent stay with us. Your kind comments about our staff, facilities and service are very encouraging. We aim to provide memorable... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Paid almost $200 to be close to the clubbing district and they wouldn't let me bring a guest back! You are only allowed to come back to the hotel alone which defeats the whole point of getting a hotel in the clubbing district. If you want to be alone stay home! Save your money!

Helpful?
1 Thank Irfhan R

Travellers are raving about these Mumbai (Bombay) hotels

Gin Gin, Australia
1 review
Reviewed 2 weeks ago

I have just stayed at the Emerald for two weeks on my own, no, it won't be the flashest hotel you have ever stayed at, but the staff where fantastic, very helpful. I felt very at home. I got to know some of the staff and their stories,all part of learning about life in Mumbai, they are great people. The... More 

Helpful?
Thank crissie2009
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, It was a pleasure to have you stay at The Emerald Hotel & Service Apartments and we thank you for sharing your detailed review on TripAdvisor. We are very happy to read your review and to know that your stay at our property was comfortable and enjoyable. You have truly been an ambassador to our property. I do... More 

Haarlem, The Netherlands
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I spent 2 nights at this hotel, as part of a package booked by a travel agency. I must say this is the worst hotel I ever stayed at and I find it unbelievable that the hotel is rated as 4 stars. The room is not only outdated - I did not even feel like getting my clothes out of... More 

Helpful?
Thank georgiana13
Whangamata, New Zealand
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

The service only poor. We had arranged breakfast for two couples with the manager at the front desk the night before, to have our breakfast delivered to our room at 5.30am for a departure at 6.00am pickup for our final morning. At 5.35am I rang the front desk and they said the breakfast was on it's way. Again, I rang... More 

Helpful?
Thank 88italy
uk
Level Contributor
142 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 weeks ago

We stayed at this property in Oct 2016 with my family and friends. The cost is reasonable compared to other hotels in the locality, Juhu beach, Juhu Tara road and is 20 mins drive from the intl airport and paid Rs500 in a taxi. The hotel is across from the famous Juhu beach which is a public beach, filthy not... More 

Helpful?
1 Thank upg_uk
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!! Thank you so much for the wonderful review highlighting the beauty of the property, and its location. Me and my team are extremely pleased to read that you have thoroughly enjoyed the hospitality, services and facilities provided and that we were able to par your expectations. Our culture of genuine... More 

1 review
Reviewed 4 weeks ago

First visit to Mumbai...Tour operator booked us in this hotel. Pleasantly surprised with warm welcome at 5am and doing all needful to get us the rooms earlier even when we didn't do for early check in. We left our luggage in the hotel for 2 weeks as we were doing a trip...it was safely kept for us. Even when we... More 

Helpful?
Thank Shika B
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Dear Guest, It was a pleasure to have you stay at The Emerald Hotel & Service Apartments and we thank you for sharing your detailed review on TripAdvisor. We are very happy to read your review and to know that your stay at our property was comfortable and enjoyable. I do hope that you have many more opportunities... More 

Level Contributor
4 reviews
Reviewed 19 October 2016

Nice rooms, decent staff, good food. The food they serve is pure vegetarian. Its near Juhu beach just walking distance from the hotel. Cost is high though due to the locality. Those who can afford, it should be a good stay for them.

Helpful?
Thank Amit S
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest Greetings from The Emerald Hotel & Service Apartments!!! We are glad to learn that you were happy with the overall services of our hotel. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We look Forward to Welcoming you again... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016 via mobile

Great hotel, good service, great staff. Good transport connection. Good breakfast. Even room service and dinner are delicious. Staff is helping you with any question and even they arranged your transfer from and to the airport.

Helpful?
1 Thank Seema C
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, It was a pleasure to have you stay at The Emerald Hotel & Service Apartments and we thank you for sharing your detailed review on TripAdvisor. We are very happy to read your review and to know that your stay at our property was comfortable and enjoyable. You have truly been an ambassador to our property. I do... More 

Cork, Ireland
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 August 2016

This is a decent hotel located near to Juhu beach. The food was sumptuous and there were lot of options to pick in the menu list Breakfast though wasn't up to the mark. Never got the dosa that I had requested (as per the breakfast menu options) The location is perfect, main road right at your door step with several... More 

Helpful?
2 Thank Corkonian18
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!! We are glad to learn that you were happy with the overall services of our hotel. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We look forward to welcoming you again... More 

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Near The Emerald - Hotel & Service Apartments

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $90 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Mumbai Best Western
Hotel Best Western Mumbai
Hotel Style:
#45 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
3 questions
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Questions? Get answers from The Emerald - Hotel & Service Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer Deluxe next visit”
 of 5 bubbles aranjinac, 27 Nov 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
 of 5 bubbles , 21 Aug 2016 | Read review
“superior room for couple, 2-3 bedroom for families & groups”
 of 5 bubbles KuldipNair, 6 Jul 2016 | Read review
“Very spacious and well maintained.”
 of 5 bubbles jatins975, 25 Jun 2016 | Read review
“Take room away from the road, it will be less noisy.”
 of 5 bubbles raoulpinto, 15 Jun 2016 | Read review
5 of 5
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