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The Emerald - Hotel & Service Apartments

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376 Reviews from our TripAdvisor Community

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Showing 361: English reviews
gujrat
Reviewed 11 September 2014

During our last visit, we book superior room. Room size is small one but very good interior All facility were good, they serve good breakfast, For non vagetarian lovers this is not good option Best budget hotel in this rate

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Helpful?
Thank shalu25
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We look forward to having you back.

Bangalore
Reviewed 8 September 2014

We stayed at this hotel as a family for a weekend. Its walking distance from the Juhu Beach and ideally located to travel both to North Mumbai and South Mumbai. The staff is helpful and cordial but the housekeeping staff could have done a slightly better job. Also it would be excellent if people staying in the rooms could receive...

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2Thank sn_2010_iimi
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it at and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back.

Dubai, United Arab Emirates
Reviewed 3 September 2014

The hotel location is near to the beach, but everything else is bad. We found a blood spots on mattresses. The service was bad and the cleaners were so bad. Everything you should pay for it: WiFi, water, breakfast. They have nothing to give to the costumer. And btw, there is no supermarkets near the hotel And the nearest ((pharmacy))...

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Thank Mohammed F
United Kingdom
Reviewed 30 August 2014

walking distance from the beach on juhu ,its value for money , getting a rickshaw or a taxi from this place was so easy , there are many room types to suit individual needs, i particularly like the one bed room apartment that had a kitchen ,please ask for Rajesh he will make sure your stay is comfortable...

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Helpful?
Thank Pooja C
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We look forward to having you back.

Bengaluru, India
Reviewed 28 August 2014

walking distance from the beach on juhu tara road stands "emerald", its value for money and very conveniently located , getting a tuk tuk or a taxi from this place was so easy , there are many room types to suit individual needs, i particularly like the one bed room apartment that had a kitchen and a hall attached, spacious...

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2Thank travelnmore2014
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you had a comfortable and a customized stay with us. Your feedback is really important to us. We look forward to having you back.

Colombo
Reviewed 7 August 2014

I stayed two nights in a fifth floor room cz my travel agent booked this for me, otherwise i could have changed. Rooms were small and toilet badly needs an upgrade. Wash room too little congested. No wifi in the rooms only available in the lobby. Some Reception guys were not friendly at all. Terrible guest service. Food is terrible,...

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5Thank SLAbey
Nairobi, Kenya
Reviewed 28 July 2014

Very comfortable, good hospitality, good location, good rooms. Very good value for money. Felt like I am home. The staff are very proactive in their service and that's the best part where you don't need to ask.

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1Thank Maxx703
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. The idea is to make our guests 'feel at home' . We look forward to having you back.

Tehran, Iran
Reviewed 28 July 2014

I was there on Nov 2013 with my friend for 2 nights . location is very good .room was small ,bath room was very old and need repair and changing. staff are good and friendly. breakfast was very good . services are not enough good but it was comfortable hotel.

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Thank sabah k
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it at and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back.

Hyderabad
Reviewed 25 July 2014

This is our first trip to Mumbai.We have just spent one night at the hotel. We have had an amazing time and a wonderful holiday. Nice to stay. Clean Rooms Excellent Restaurant if they can fix the issue with water leakage from in bathroom, it will be good

Review collected in partnership with Cleartrip
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Helpful?
Thank Raja Jagadeesh A
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for the positive feedback, we are glad you liked our food. We look forward to having you and your back.

London, United Kingdom
Reviewed 24 July 2014

I have taken months to consider a review for this place. I arrived with my family (wife and two children - 6 and 3) and also my parents on early Friday morning. My travel agent advised that we would receive complimentary early check in which I thought would be perfect especially with two small children. Upon arriving at the hotel...

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Helpful?
8Thank Dipesh P

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Near The Emerald - Hotel & Service Apartments

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $84 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Hotel Best Western Mumbai
Mumbai Best Western
Hotel Style:
#38 Best Value Hotel in Mumbai (Bombay)
#46 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
3 questions
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Questions? Get answers from The Emerald - Hotel & Service Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Initially the rooms we got were not very good but after we talked to the staff we got very good rooms.”
 of 5 bubbles hareshb2017, 17 Jan 2017 | Read review
“Request a suite, does have 2 bedrooms with a lounge and dining area. Kitchenette in these rooms.”
 of 5 bubbles Vis1701, 12 Jan 2017 | Read review
“Prefer Deluxe next visit”
 of 5 bubbles aranjinac, 27 Nov 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
 of 5 bubbles , 21 Aug 2016 | Read review
“superior room for couple, 2-3 bedroom for families & groups”
 of 5 bubbles KuldipNair, 6 Jul 2016 | Read review
5 of 5