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The Emerald - Hotel & Service Apartments

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The Emerald - Hotel & Service Apartments
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376 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Indore
Reviewed 25 April 2014

Good property..just a stone's throw from Juhu beach. Courteous staff. There was some rumbling sound coming in the room from behind the wall which affected the sleep quality. Good breakfast.The room service is too slow, took almost 25 mins to deliver a water bottle to the room. The hotel refused to arrange complimentary airport pickup as they only provide airport...

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1Thank Suumit
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, thank you for your feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it at and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back.

Reviewed 10 April 2014

It would take me an entire night if i wrote an in depth review of this Property but i will make it as brief as i can so i can try and be fair. I was recommended to stay at the hotel by My sister from the Uk as she and her and a lot of my family stay at...

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6Thank Avaitha
Winnipeg, Canada
Reviewed 4 April 2014

I am generally easy to please, but my stay at this hotel was awful. I was told a shuttle was arranged to pick me up at the airport, but it never arrived and I was left to find my own way to the hotel in the middle of the night. Additionally, after waking during the night due to the noise...

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4Thank Traveller879
Mumbai
Reviewed 25 March 2014

I had booked for 2 nights from 21 to 22/03/14 . When i reached the hotel i was provided a room no. 206 which was for handicap people. When i complained to duty manager i was shocked at his reply " this room is not only for handicap its for every one to use. The toilet and bath was in...

Review collected in partnership with Cleartrip
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5Thank Nagib S
New York City, New York
Reviewed 5 March 2014

Stayed here for a night on on my way back to the US. The staff is very friendly and efficient. The rooms were excellent, and room service is awesome. The hotel is located in a very nice neighborhood, not to mention that it is only 15 mins away from the airport terminals

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Thank anil y
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, thank you for your feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it at and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back. Thank you for choosing us.

Cooperstown
Reviewed 5 March 2014

This hotel is convenient to Juhu beach, the airport and much of Mumbai. The price is reasonable, and the service is excellent. The bar is small but friendly and the wait staff is very attentive. Elevators are small and manual but they work fine and the staff will deliver your bags. I give this hotel 4 stars for effort and...

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Thank hjnicols
Reviewed 26 February 2014

Hi travelers I stayed their for some days I find the location good as in front the nice beach of Juhu where I used to walk at night very nice also nice food corner on the beach very clean also location good near Santacruz station where I could go everywhere. Concerning room was quite good n clean the house keepers...

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1Thank KBlackpearl
London, United Kingdom
Reviewed 15 February 2014

We travelled there in 2007. The cost per room then was reasonable but this year in 2014 the cost per room tripled matching western standards and more; but, the standards of cleanliness and decor were very poor. Toilets were dirty and not clean. It were as though time had stood still since 2007 and no house keeping was done. They...

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1Thank Ytisonlymee
Muscat
Reviewed 9 February 2014

If you are planning to visit Mumbai and want to stay in an Economy Hotel nearby Juhu Beach then EMERALD can be one of your choice. Though rooms are not quite spacious but good enough for a family of 2/3. The hotel is quite clean with most of the facilities which one needs during a holiday.

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1Thank Soumya_Chatterjee
Mumbai (Bombay), India
Reviewed 31 January 2014

The excellent location(close to Juhu Chowpatty) and the overall easy accessibility for this venue makes it ideal for a conference setting in a Suburban area. Had visited the place for a business conference. Was particularly impressed by the ambience, the facilities available (flexibility for audio/video recording of conf. proceedings etc.) and refreshments served.

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Thank jdambat

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Near The Emerald - Hotel & Service Apartments

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $87 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Hotel Best Western Mumbai
Mumbai Best Western
Hotel Style:
#37 Best Value Hotel in Mumbai (Bombay)
#46 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Initially the rooms we got were not very good but after we talked to the staff we got very good rooms.”
 of 5 bubbles hareshb2017, 17 Jan 2017 | Read review
“Request a suite, does have 2 bedrooms with a lounge and dining area. Kitchenette in these rooms.”
 of 5 bubbles Vis1701, 12 Jan 2017 | Read review
“Prefer Deluxe next visit”
 of 5 bubbles aranjinac, 27 Nov 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
 of 5 bubbles , 21 Aug 2016 | Read review
“superior room for couple, 2-3 bedroom for families & groups”
 of 5 bubbles KuldipNair, 6 Jul 2016 | Read review
5 of 5