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ITC Maratha, Mumbai

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ITC Maratha, Mumbai
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2,126 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Maratha, Mumbai
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Showing 2,037: English reviews
1 review
Reviewed 5 days ago NEW via mobile

Good and very clean hotel with very friendly and helpful staff especially the concierge. They are very dedicated to helping and pleasing every guest who turns to them for help. Especially Vijay who is always helpful and smiling and will go out of his way to try and accede to all requests. Keep up the good and excellent work guys!... More 

Helpful?
Thank RodneyLSY75
Singapore, Singapore
1 review
Reviewed 5 days ago NEW

I have visited many Hotels in my 30years as an airline employee. However nothing comes close to the service I get when I visit ITC in Mumbai. Staff like Maxim and Vijay from the concierge are examples of staff that go the extra mile each and every time to ensure nothing goes wrong and all my needs are met. Well... More 

Helpful?
Thank ptl1962
1 review
Reviewed 5 days ago NEW via mobile

Arrival at ITC Grand Maratha Mumbai heralds a beginning to an experience of utmost joy and unrestrained relaxation . Even for a short stay business traveller as myself ( average stay about 10-12 hours ), the unparalleled warm hospitality of the perfectly trained staff combined with impeccable recognition provides a luxurious pampering experience !! Room decor and interiors are state... More 

Helpful?
Thank Gagandeep A
New Delhi, India
1 review
Reviewed 5 days ago NEW

I had started my career in sales & marketing. I have traveled the whole of India and almost 50% of the globe. Stayed in all brands of hotel....confidently I can say 1 to 10 is the ITC Group and others after 11 & in Mumbai 1 to 20 is ITC Maratha and others after that. No one can ever find... More 

Helpful?
Thank ar902016
2 reviews
Reviewed 6 days ago NEW via mobile

I don't know what they do but I sleep like a rock in ICT. This is my second time and I recommend everyone. Also Indian hospitality and kindness is easily see In every hotel staff. Food and restaurants are good.

Helpful?
Thank hasan z
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you so much for your kind comments. We, at ITC Maratha, strive to pamper guests with the perfect 'WOW' experience with our warm hospitality. It is great to know that you loved everything about our hotel and carried back memories of a comfortable stay. Thank you again for your gracious comments and we hope to welcome... More 

Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago NEW via mobile

Do not lost to see this hotel if you are in Mumbay. There are some big palms into the buffet restaurant. Take care with spicy and chili food in there. It is near to the airport, good to stay for business if you do not need to go into the city.

Helpful?
Thank esalguerom
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We thank you for describing the merits of our hotel on this forum. Offering the best in terms of location and amenities, our hotel aptly caters to needs of travellers. Thank you once again for staying with us during your visit to the city of Mumbai and sharing your feedback. We look forward to your revisit with... More 

New Delhi, India
1 review
Reviewed 1 week ago

I should say it is not just stay, it is enjoyable stay. people should try. Very good staff to handle any situation. Excellent food, comfort sleep. I was feeling very good during my stay. Pool view or City view equally enjoyable

Review collected in partnership with ITC hotels

Helpful?
Thank Tarun1206
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Many thanks for the beautifully penned review. We are glad to know that you were so wonderfully accommodated and taken care of during your last visit to ITC Maratha. Your kind words have encouraged the entire team and we would like to let you know that it was a pleasure to be at your service during your... More 

Vancouver, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Due to my work, I spend more nights in a hotel than I do in my bed at home. Hands down, this is THE BEST hotel I have ever had the pleasure to stay in. I have always been a Holiday Inn customer. This time around my usual hotel did not have a room for me. A friend recommended this... More 

Helpful?
Thank Lee W
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you so much for sharing your experience on Trip Advisor. At ITC Maratha, Mumbai, every element of your stay is designed to spur a renewing experience. We are glad that while our refreshing amenities and impeccable hospitality left a positive impression, our multitude of dining outlets, especially Peshwa Pavilion and the ongoing Italian cuisine promotion at... More 

Singapore, Singapore
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I checked in pretty early and even though I hold platinum status, the hotel did not have a room ready. What was great to see was how they handled it. They led me to the lounge and took care of everything. They also upgraded me to the suite which was pretty nice. Though the hotel is pretty old, the staff... More 

Helpful?
1 Thank Traveljunkie1510
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! It is heartening to note your appreciation about the property. It was our pleasure to have been of service to you. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. The entire team at ITC Maratha joins me in thanking you for your gracious comments and... More 

Perth, Australia
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 week ago

ITC Maratha could be plonked into the middle of the most expensive real estate in the world, and it would fit perfectly. To find it next to Mumbai International Airport says something about its desire to put guests first and offer all the trimmings. I've now stayed at dozens of five star hotels in India, and have to say that... More 

Helpful?
1 Thank David M
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you so much for reviewing your experience on Trip Advisor. It is a delight to know that our location, ambience, facilities and impeccable hospitality added to your experience, while our well-thought amenities ensure that every moment of your stay was perfect. The team joins me in thanking you again for advocating everything that makes us a... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 

Additional Information about ITC Maratha, Mumbai

Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Region: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range: $181 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 386
Reservation Options:
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Grand Maratha
Hotel Style:
#5 Spa Hotel in Mumbai (Bombay)
#5 Business Hotel in Mumbai (Bombay)
#5 Luxury Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Maratha, Mumbai staff and other travellers.
9 questions
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Questions? Get answers from ITC Maratha, Mumbai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“close proximity to airport”
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“iTC one suite room”
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“Corner suites are large and sunny" All rooms are spacy and lighted. Easy to work and relax”
 of 5 bubbles Bharat1367, 18 Nov 2016 | Read review
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