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ITC Maratha, Mumbai

3,044 reviews
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Traveller (1442)
Room & Suite (457)
Storyboard
Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“dum pukht”(95 reviews)
“upper crust”(49 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from ITC Maratha, Mumbai
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Reviews (3,044)Write a Review
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2,927 results
Traveller rating
2,099
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153
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2,099
579
153
52
44
Show reviews that mention
All reviewsdum pukhtupper crustinternational airportpan asianclose to the airportguest relationscoffee shopbutler serviceluxurious hotelspecial thanksexcellent hotelhome away from homebusiness tripexcellent hospitalityspecial mentionfront officeindian food
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481 - 485 of 2,927 reviews
Reviewed 27 July 2017

Lovely room, crisp, clean and well maintained. Love the lobby and the restaurants. The staff are very accommodating too. The idea of goldfish in a bowl in the room was brilliant. very thoughtful too. The guest relations team was very kind and hospitable.

Thank Rajah S
Reviewed 27 July 2017 via mobile

I stay here when traveling for work, in fact my company always book ITC when in India, and the ITC Martha continues to provide the high quality experience we have come to expect. The staff are wonderful, so attentive. We were looked after by a...More

Thank Mannanan
Reviewed 26 July 2017 via mobile

The team here is excellent. Very attentive, caring and friendly. Highly recommend this place. Check-ins are very smooth, facilities are impeccable. Special shout outs to Jasleen, Aman, Shashank, Pushpa and Vikas!More

Thank Muzique123
Response from ITC_MarathaMumbai, General Manager at ITC Maratha, MumbaiResponded 27 July 2017

Dear Guest, Namaste! We are truly gratified by your generous compliments as it motivates us further to strive to serve you better. It is heartening to note that services provided by the team were appreciated by you. We thank you for specially highlighting the efforts...More

Reviewed 26 July 2017

Everything was upto 5 star standards. This was the 2nd time we hosted a national level residential event at ITC. Especially their F & B & front desk team. Look forward to host other upcoming events too. Regards, Alok Sharma AVP - Events & B2B...More

Thank alokss1983
Response from ITC_MarathaMumbai, General Manager at ITC Maratha, MumbaiResponded 28 July 2017

Dear Guest, Namaste! We are glad to know that you were so wonderfully accommodated and taken care of during your last visit. Our associates accord utmost importance to 'WOW' our guests and leave no stone unturned to enhance their comfort. Thank you again for your...More

Reviewed 26 July 2017 via mobile

It was our anniversary and we were pleasantly surprised with the extravagant treatment provided to us by the hotel management specially Ms.Pushpa who ensured that the duration of our stay was comfortable. She even went that extra mile to arrange for a cake and a...More

Thank Rahul B
Response from ITC_MarathaMumbai, General Manager at ITC Maratha, MumbaiResponded 28 July 2017

Dear Guest, Namaste! We express our gratitude for taking the time to acknowledge the wonderful services rendered by our team. Indeed, our associates go above and beyond to ensure that our guests are well taken care of and enjoy a memorable and comfortable stay experience....More

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19596979899586
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$189 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Mumbai
#7 Romantic Hotel in Mumbai
#7 Luxury Hotel in Mumbai
#7 Spa Hotel in Mumbai
#14 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$189 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Mumbai
#7 Romantic Hotel in Mumbai
#7 Luxury Hotel in Mumbai
#7 Spa Hotel in Mumbai
#14 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1442)
Room & Suite (457)
Dining (205)
Pool & Beach (53)
Business Centre & Event Rooms (19)
Amenities (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
therodnt
27 January 2018|
AnswerShow all 2 answers
Response from momblogger7225 | Reviewed this property |
taking taxi (ola/uber) is highly advised s this place is a bit far from the airport.
0
Votes
vpe
28 August 2017|
Answer
Response from Rakesh D | Reviewed this property |
Some tariff plans include complimentary pick-up and drop from and to airport.
0
Votes
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123456
Room Tips
"near to the elevator"
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"16th floor is quieter and it is a locked floors and the rooms are more luxurious. 11-15th floor is standard..."
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"Pool view is good to stay"
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"It is better not only to look at the web but also inquire about the terms."
Read review
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