Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Oberoi, Mumbai provides an ideal mix of value, comfort and convenience with an array of amenities designed for travelers like you. It is a striking example of modern architecture that lifts you over Marine Drive to enjoy magnificent views of the ocean and 'Queen’s Necklace' lights along the shoreline. While staying at Oberoi Bombay, visitors can check out Chhatrapati Shivaji Terminus (0.7 mi) and Nariman Point (1.9 mi), some of Mumbai's top attractions. Rooms at Mumbai Bombay Oberoi provide a flat-screen TV, a refrigerator, and a minibar, paid internet access, and installed IoT-based air purification devices in all our guest rooms as part of our commitment to providing a clean and healthy environment. The hotel is equipped with Electric Vehicle charging stations as well. In addition, guests have access to room service and a concierge. You can also enjoy a pool and breakfast, and free parking space.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Oberoi Mumbai has garnered acclaim from guests for its high level of service, with staff noted for their professionalism and warmth, although a few have pointed out occasional lapses. The hotel's ambiance is celebrated for its stylish comfort and sophistication, further enhanced by live music and chic decor. Its waterfront location on Nariman Point is a favorite for its scenic views and proximity to attractions.
Rooms at The Oberoi are often lauded for their cleanliness and breathtaking views, despite some minor quibbles over size and light control. The array of amenities, including dining options, yoga, and a spa, have received high praise, and while the hotel is seen as a valuable experience, some guests note the price point is on the higher side.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Remarkable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Lavish
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I stayed here in room 1561 (a "1 King Bed, Ocean View") for two nights in January 2025.
Rating: 8.5/10
Positives: • My high-floor room was spacious, modern, and immaculately clean, offering panoramic views of Marine Drive and the Arabian Sea. It served as a peaceful sanctuary from the bustling streets below. • As with other Oberoi properties I visited, the staff was exceptional—friendly, attentive, and genuinely committed to guest satisfaction. • The breakfast buffet was outstanding, with an option to order additional à la carte items. I especially enjoyed trying the delicious Vada Pav in a safe, curated environment, avoiding the potential risks of street food. • The outdoor Eau Bar provided a memorable cocktail experience with serene views of the water and an endless supply of snacks. While enjoying a gin and tonic, a bartender surprised me with a complimentary flatbread topped with tomato, avocado, and burrata, which was both thoughtful and delicious. • Before my long journey back to the U.S., I ended my stay with a relaxing foot massage at the spa—a perfect way to unwind. • I was pleasantly surprised to find a TV channel offering live NFL games from the U.S., a delightful touch of home. • At checkout, the duty manager, Shivansh, expressed genuine concern for the minor issues I encountered during my stay and kindly adjusted the bill to help offset them. This level of care and responsiveness left a lasting positive impression.
Negatives: • Upon check-in, my room had a malfunctioning toilet that made a loud noise every 60 seconds. While the issue was promptly addressed, it required the repairman to replace internal components, which took some time. This is something that should have been identified and resolved before my arrival. • The airport greeter and chauffeur service fell short compared to my experience at The • New Delhi. The greeter and driver were waiting in a different location from where I emerged, making it a hassle to link up with them. Additionally, despite arranging a Mercedes E-Class, I was instead met with an economy vehicle, with no explanation provided for the change. I would have appreciated proactive communication from the hotel before my stay to confirm my preferences for this service, especially since I was willing to pay for it. • While I appreciated having two high-quality TVs in my room with an impressive channel selection, I experienced intermittent issues with both TVs where the HDMI cable box couldn’t be detected, causing some inconvenience during my stay.
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Date of stay: January 2025
Value
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Location
Cleanliness
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 3 weeks ago
Dear Guest, Thank you for choosing to stay at The Oberoi, Mumbai, and for posting such detailed feedback on your experience on TripAdvisor. We are pleased to read your review and so happy that you had an overall enjoyable stay. I am very sorry for the inconvenience you experienced upon your arrival at the airport. The issues with the airport staff and chauffeur not being able to locate you, the unavailability of a Mercedes E-Class car, and the lack of communication regarding this change are deeply regretted. I have personally addressed your feedback with our team, and I assure you greater care will be taken on your future stays. I deeply regret to learn about the disturbance caused due to the faulty bathroom facility. I have shared your feedback with our engineering team to conduct a thorough inspection, to ensure everything is in functioning order. I would also like to apologise for the technical issues experienced with the TVs during your stay. Please rest assured that I have addressed this matter, and we ensure you a more seamless and enjoyable experience on your next visit. Your feedback is valuable to us, we will review our processes, and I assure you greater care will be taken on your future stay with us. Sir, at The Oberoi, Mumbai it is our earnest endeavour to provide our guests with heartfelt experiences and I know that we fell short this time. I request you to allow us another opportunity to serve you and I am confident that you will have a marked improvement on your next stay with us. Please do write to me and I will be happy to oversee all arrangements of your stay personally. I look forward to hearing from you, until then I remain at your service. Sincerely. Warm regards, Amit Kaul Vice President & General Manager The Oberoi, Mumbai.
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Stay at The Oberoi hotel is always been a pleasure. Stayed here for 2+ weeks and needless to say we were taken care of. Smallest of details and request were catered to. I would rate the hotel, its service and the staff 10 stars. Special mention for Remy managing the pool. There were excellent house keeping staff, Purvesh the chef in the restaurant and Satish ji.
Focus on customer service and not just monetary value is what keeps Oberoi group distinct. Please keep it up. Thank you.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 5 Feb 2024
Dear Guest, Thank you for sharing encouraging feedback of your stay experience on TripAdvisor. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. At The Oberoi we are committed to exceeding our guests expectations and your feedback will continue motivating us to strive harder. Remy, Chef Purvesh, Satish and the housekeeping team are delighted to learn that their efforts have been recognised by you. Thank you so much for your kind words of encouragement. We look forward to welcoming you back soon! Thank you, Warm regards, Amit Kaul Vice President and General Manager The Oberoi, Mumbai
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We reached the hotel 4 hours prior to our check-in time but we were in our room in less than 30 minutes. I have faced a similar situations with other hotel brands where we have had to wait for longer duration, sometimes over a few hours as well. But this was not the case at Oberoi Mumbai. The quality of service and the food stays unparalleled. The Ocean View Suite at the Oberois has the best view in Bombay. The cold spread at the breakfast was wisely selected and ample, whereas the everything else was freshly made in the kitchen and served hot. I hope other hotel chains pick up the same practice and not just keep it there on the shelves just to picked up. The bar has the best location in the whole city, their cocktails with the outdoor sitting in the bar with the cool breeze from the Arabian Sea makes the day's tiredness go away. Would recommend people to experience the hospitality at Oberoi Hotels and Resorts at some point in their life.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 11 Mar 2024
Dear Guest, Thank you for posting an encouraging review of your stay experience on TripAdvisor. We are pleased to learn that you had an enjoyable stay, and that our service and facilities exceeded your expectations. The team and I, look forward to welcoming you back soon! Thank you, Warm regards, Amit Kaul Vice President and General Manager The Oberoi, Mumbai
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Booked 3 rooms for 3 nights. Used their airport pick up service - was a very reliable, slick and comfortable experience. Arrived at the hotel at 9.30am - we appreciated they had 2 of our rooms ready to use. The food & drinks in the restaurants & bars was lovely. Special mention to Chef Rohan’s team who went over and above in looking us at breakfast - which btw is full blown amazing! We used the pool in the hotel and walked across to use hotel Tridents, again a fab experience. The hotel is in a great location for short walks to reasonably priced restaurants, bars, ice cream parlours and the famous wall where everyone sits watching the world go by. Thanks Oberoi Team for your fabulous hospitality, service and stay.
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share such wonderful feedback about our hotel and service on TripAdvisor. It is wonderful to know that we were able to live up to your expectations and make your stay comfortable. Chef Rohan and the entire Oberoi team are truly grateful for your encouraging appreciation. We look forward to welcoming you back again soon! Thank you. Warm regards, Amit Kaul Vice President and General Manager The Oberoi, Mumbai.
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The Oberoi Mumbai is one of the world’s best hotels. We stayed there during our previous visits to Mumbai and were there for nearly two weeks during our Jan-Feb 2024 trip. In all, this was our seventh stay at this hotel.
The facilities are excellent. It’s a beautiful place to stay with wonderful views. It’s also quite centrally located. The people who work there are all very special and treat guests with caring attention to detail, from the check-in people to the very thoughtful people who clean your room. Customer service is a specialty here. Very much appreciated!
The concierge people also are very special (Nabeel and Danny in particular). They will take care of whatever you need. The hotel’s drivers also are excellent as service providers. Robert is our long-term favorite. The Silhouette Salon is superb. And yes, the Eau Bar/Lounge is wonderful for after dinner drinks! There also are excellent restaurants. We will review Ziya separately.
Finally, one very special Oberoi Mumbai service deserves comment. At the airport on departure, Oberoi hotel personnel walk you through the airport to your point of departure. It’s a very nice additional service which this time turned out to be especially important for us. Through an airline error, we were about to miss our flight. Fortunately, we had an Oberoi person with us who fixed matter. Thank you Oberoi Mumbai!!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 21 Mar 2024
Dear Guest, Thank you for your heartfelt review on TripAdvisor. We are truly honored and humbled by your kind words and your continued loyalty to The Oberoi, Mumbai. It means the world to us to hear that you consider us one of the world’s best hotels and that you have chosen to stay with us on seven separate occasions. We are thrilled that you found our facilities to be excellent and that you enjoyed the beautiful views and the location of our hotel. I am glad to learn that our concierge team, particularly, Nabeel and Danny as well as our chauffeurs including Robert exceeded your expectations. We are also delighted that you enjoyed your experiences at Silhouette and the Eau Bar. Thank you once again for your wonderful review and for choosing to stay with us. We can’t wait to welcome you back for many more memorable stays in the future. Warm Regards, Amit Kaul Vice President and General Manager The Oberoi, Mumbai.
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A wonderful impression of a colorful country! It was our first time in India. We decided to look for a place in the Colaba area so that it would be convenient to get to attractions. In the end, the choice fell on this hotel, and we were right - the location is wonderful. All the main beauties and symbols of the city can be reached on foot, the embankment is beautiful, the view from the room is beautiful. We arrived at night and were checked in very quickly. We were treated to hot chocolate and croissants, which was very welcome; the flight was long and tiring. What is also important is safety at the highest level. All the service staff are smiling and pleasant, very helpful, uplifting - hostesses, security guards, butlers. Their shape is amazing. The entire hotel is designed in a wonderful authentic style. Complimentary yoga classes in the morning, the main thing is not to oversleep! I recommend booking on their official website, it’s cheaper, the guy at the reception recommended this to us, for which we thank him very much. He helped us a lot. I also recommend the breakfasts - they are wonderful! Special thanks to our cleaner Vaibhav - who always cleaned our room quickly and efficiently. I'm taking off a star only for a few nuances: the air conditioners haven't been cleaned for a long time. The rooms (and we had to move) smelled of mold, somewhere stronger, somewhere less. I consider this harmful and unacceptable for such a price. Also, the disadvantages include slow service in the restaurant at breakfast, everything is delicious, but the wait is long. Sometimes orders are confused, despite the fact that there are a lot of staff. And there are not always enough seats - sometimes you have to wait for a table. But overall I liked the hotel. I would like to come back again.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Бронируйте на официальном сайте отеля
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived, we were given a room on the 10th floor. The next morning before we were heading out, we discovered dirty clothes in the washroom (from our previous tenants). To our disgust, we brought this to the hotel manager's attention and they were gracious enough to move us over to an apartment. The irony didn't end here unfortunately. We have ordered some outside food and after having our dinner, we kept the trash under the sink (in the garbage area) for our cleaners to pick it up. Again, to our disgust, this was not cleaned for 2 days and we say a rat chew over the plastic from one of the containers.
The team did compensate by going out of their way in showering us with gifts and a free meal. But we really did not expect this from a world class brand like Oberoi.
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Review collected in partnership with this hotel
Date of stay: June 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 1 Jul 2024
Dear Guest, It was indeed pleasure to have you stay at The Oberoi, Mumbai and thank you for sharing valuable feedback of your experience on TripAdvisor. All of us at The Oberoi, Mumbai endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. With these beliefs and culture, it pains us greatly to have even one guest leave the hotel with anything less than a positive impression. We extend our sincere apologies for falling short of your expectations during your recent stay. Your feedback is highly valuable and we take your comments seriously as they help us improve our services and offerings. We deeply regret the inconvenience caused due to the room not being cleaned and the takeaway remains that were not cleared on a timely basis. This should have been cleaned before your check-in and the trash should have been cleared during the daily turn down service. We sincerely apologise for these lapses, as this does not align with our service philosophy. Please rest assured, corrective measures will be taken immediately. At The Oberoi, Mumbai it is our earnest endeavour to provide our guests with Heartfelt experiences and I know that we felt short, I request you to give us another opportunity to serve you and I am confident that you will have a marked improvement on your next stay with us. Please do write to me at Generalmanager.Mumbai@oberoihotels.com and I will be happy to oversee all arrangements of your future stay personally. I look forward to hearing from you, until then I remain at your service. Thank you. Sincerely, Amit Kaul Vice President & General Manager The Oberoi, Mumbai
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This has been my second visit and this has been more memorable from the previous one. The Oberoi staff and hotel have exceeded expectations in every possible way. The staff has gone above and beyond is ensuring we had a fantastic stay. The hotel as such has an old world charm to it. Its not as busy as the Trident which is a blessing and the staff truly provide a personalised experience. Something that is missing in similar hotel chains of today. We booked a bay view suite but I think we were upgraded. Our room overlooked the gorgeous marine drive and the ocean a view one can never get enough of. Infact I highly recommend booking the ocean view rooms and suites they are well worth it. The entire staff from the door man to the management was extremely welcoming and efficient. We had a few hiccups on the first day but the turnaround was extraordinary. I can't think of any hotel chain doing this much. From customising bathrobes, to leaving little knick knacks in the room daily the housekeeping staff was phenomenal. The staff at the restaurant/lounge and the chefs would go out of their way in asking if they could do anything beyond the regular menu. Always eager to please and taking feedback seriously. The drivers were courteous and knowledgeable. The GM was personally involved and ensuing that our feedback was taken seriously and that we were well taken care of. I am truly impressed with the level of service provided and I can't recommend the hotel enough. An absolute must stay in Mumbai. Oberoi, Mumbai you have set the bar very high. Thank you once again.
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Review collected in partnership with this hotel
Date of stay: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 24 Apr 2024
Dear Guest, It was wonderful to have you stay at The Oberoi, Mumbai. Thank you for taking the time to share such wonderful feedback about our hotel and service on TripAdvisor. I am so happy to know that you loved the gracious hospitality extended by the team -- all of us are truly grateful. It is wonderful to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your encouraging appreciation! We truly value your patronage and look forward to welcoming you back to your "home away from home" in Mumbai! Thank you. Warm regards, Amit Kaul Vice President and General Manager The Oberoi, Mumbai.
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The five star Oberoi is a sanctuary of Indian style & luxury in the buzzing metropolis of Mumbai. Any luxury hotel that can appeal to both a mother and teenage son is doing something right.
The hotel is extraordinary in every way. Service is seamless. We stayed in a spacious Seaview suite complete with separate dining room, huge bathroom with large bath, plush king sized bed and incredible views.
The Michelin star Indian restaurant is amazing and we had the 10 course degustation with matching Indian wines which was surprisingly delicious. The setting is relaxed but smart, with excellent service and multiple visits from the chef to our table to explains the dishes and the concept of the food.
The hotel’s bar is one of Mumbai’s best due to the location overlooking the water with both indoor and outdoor seating options, live music as well as a beautiful Frangipani tree creating an oasis of calm. Cocktails are creative, tasty and delicious, and even the bar snack menu is high end and amazing.
Breakfast is served in a huge restaurant off the towering black and white lobby, and couches, tables and Indian artefacts create a homely yet stately vibe. There is a broad breakfast menu with local, western and even Japanese and other Asian options. Everything from pancakes to Japanese salmon and Indian state spicy scrambled eggs were excellent.
The doormen are brilliant and helped us with Ubers, taxis, directions and multiple recommendations throughout our stay.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip:Upgrade to the sea view rooms if you can afford it. And the gym is outstanding.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 29 Apr 2024
Dear Guest, It was wonderful to have you stay at The Oberoi, Mumbai. Thank you for taking the time to share such wonderful feedback about our hotel and service on TripAdvisor. I am so happy to know that you loved the gracious hospitality extended by the team and the restaurants -- all of us are truly grateful. It is wonderful to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your encouraging appreciation! We truly value your patronage and look forward to welcoming you back to your "home away from home" in Mumbai! Thank you. Warm regards, Amit Kaul Vice President and General Manager The Oberoi, Mumbai.
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I arrived with a newly broken ankle. From start to finish the service was exceptional. i was provided with a wheelchair and an upgrade to a suite which made a huge difference to my ability to move around. Every member of staff we met from the cleaners in the lobby, the chambermaids, the restaurant staff and the front desk rushed over when they saw me to push the wheelchair and make sure i was being looked after. truly exceptional services
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 23 Nov 2023
Dear Guest, Thank you for choosing to stay at The Oberoi, Mumbai and for posting feedback of your experience on TripAdvisor. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. At The Oberoi we are committed to exceeding our guests expectations and your feedback will continue motivating us to strive harder. Thank you for so highly recommending The Oberoi, Mumbai on TripAdvisor. The team and I, will always look forward to welcoming you back again. We hope you will return soon. Thank you, Warm regards, Amit Kaul General Manager
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There are more places to choose from in the Mumbai area.
PRICE RANGE
S$360 - S$609 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oberoi mumbai hotel mumbai (bombay), the oberoi mumbai, oberoi hotels mumbai, oberoi bombay, oberoi hotel bombay
LOCATION
IndiaMaharashtraMumbaiNariman Point / South Mumbai
NUMBER OF ROOMS
287
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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