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West End Hotel

233 reviews
#127 of 489 Hotels in Mumbai
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Traveller (55)
Room & Suite (199)
Dining (37)
Overview
  • Excellent17%
  • Very good45%
  • Average28%
  • Poor6%
  • Terrible4%
Travellers talk about
“bombay hospital”(44 reviews)
“older hotel”(3 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (233)Write a Review
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All reviewsbombay hospitalchurchgate stationolder hotelmarine drivecharming hotelminute walkrooms are biground the clockbottled waterdouble bedcentral locationclean roomsluxury hotelthe hotel staffwifiindiagateway
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1 - 5 of 217 reviews
Reviewed 4 weeks ago via mobile

This is a budget hotel and I stayed there with my family as I had to visit bombay hospital which is across the Hotel.The Hotel has clean rooms and good bedding and toiletries.The highlight is the promptness and professional approach of the each staff member...More

Thank SATYAM G
Response from WestEndHotel1948, Manager at West End HotelResponded 3 weeks ago

Dear Guest, Thanks for your fabulous review. It is very kind of you to praise the team here for their hard work, it means a lot.We are so pleased you enjoyed the delicious buffet at Gourmet restaurant.All the team look forward to welcoming you back...More

Reviewed 5 weeks ago via mobile

I stayed here when traveling around India. Great location if you are visiting Mumbai for the cricket as the stadium is a short walk away. The hotel is basic but clean, the beds aren’t the most comfortable to sleep in. Reasonably priced and close enough...More

Thank Davecox1977
Response from WestEndHotel1948, Manager at West End HotelResponded 3 weeks ago

Dear Guest, Thank you for taking the time to write your review. Thank you for your positive. comments on our location, cleanliness & our team. We will certainly take your comments for further encouragement amongst the team We strive to offer a consistent hotel product,...More

Reviewed 10 January 2018

Set in the year 1941, this hotel is a true example of the old days of the British era mixed with modernization. I booked a suite for my family ( 3 of us ) but the suite turned out to be big enough for 5....More

Thank ssghosh_7963
Response from WestEndHotel1948, Manager at West End HotelResponded 15 January 2018

Dear Guest, Thank you for sharing such an encouraging & detailed review. We are delighted to read your comments on our heritage look (ceiling, furniture, crockeries, and curtains) location and spacious rooms. We try our best to preserve heritage look of our hotel which many...More

Reviewed 7 January 2018 via mobile

Hotel is between marine lines station and churchgae station of Mumbai suburban railway western line. Hotel is decent with good rooms and very good service. One of the low point is food. It dies not do justice to the cost. We had to take dinner...More

Thank jayeshup
Response from WestEndHotel1948, Manager at West End HotelResponded 12 January 2018

Dear Guest, Thank you so much for your time to let us know your impressions about our hotel. We truly appreciate your positive feedback about our guest rooms, location and exceptional service provided by our staff. We are disheartened that your experience at our restaurant...More

Reviewed 30 December 2017

We had come to Bombay for some medical treatment for an uncle and we chose this hotel as it is 2 minutes away so was very convenient. Most of the time was in the hospital so no issues with the hotel. The breakfast was nice,...More

Thank radhapunjabi
Response from WestEndHotel1948, Manager at West End HotelResponded 3 January 2018

Dear Guest, Thank you for choosing to stay at West End. It is gratifying to learn that you had a pleasant experience with us during your stay. Your kind compliments towards our restaurant, rooms and our staff members are very much appreciated and will be...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$91 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$91 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (55)
Room & Suite (199)
Dining (37)
Amenities (29)
Business Centre & Event Rooms (5)
Questions & Answers
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HolidayQueen007
1 August 2015|
Answer
Response from Dhiman B | Reviewed this property |
Sorry I am late. Please don't stay at this hotel. Damp,old with all problem s. Cost wise very high. Rather stay somewhere around CST station. Regards.
0
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Room Tips
"Smoking floors are separate, huge rooms available, book beforehand."
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"Ask for newly renovated"
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"the rooms facing the back are quieter"
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"rooms towards the road are noisy but well lit"
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