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06/08/2017 07/08/2017
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    West End Hotel

    45, New Marine Lines, Mumbai (Bombay) 400020, India
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    06/08/2017 07/08/2017
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    US$81US$165
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    Traveller (51)
    Room & Suite (176)
    Dining (37)
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    Overview
    • Excellent16%
    • Very good46%
    • Average29%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Astoria Hotel
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (225)
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    There are newer reviews for West End Hotel
    See the most recent reviews

    11 - 15 of 209 reviews

    Reviewed 19 January 2017

    I stayed in the hotel in Dec-16 for a week, this is a very good choice in this area. Here is the summary: Pros: - Rooms are big and well lit, bright. - Service is very good. - Has an in-house restaurant, which functions well....More

    Thank Shashank S
    Response from WestEndHotel1948, General Manager at West End HotelResponded 21 January 2017

    Dear Guest, Thank you for taking time out to review West End. We appreciate your positive comments on Rooms, Service & location. We have conveyed your feedback to the front office team & it will surely help them to improve. We have different tariffs Room...More

    Reviewed 16 January 2017

    My family and I stayed here for a few nights while visiting Mumbai. Very reasonable rates for this older hotel. The staff was helpful and pleasant. We were made to feel welcome. The restaurant provided buffet meals throughout the day. All offerings were delicious and...More

    Thank Jose C
    Response from WestEndHotel1948, General Manager at West End HotelResponded 18 January 2017

    Dear Guest, Thank you for your positive review. The entire hotel staff enjoyed serving you as much as you enjoyed your stay. We have noted your feedback on WI-FI & we will surely work on improving it. I hope your next stay and just around...More

    Reviewed 4 January 2017

    I spent a week at the West End Hotel while I was in Bombay for my son's wedding. The hotel was extremely clean and the staff was great. They were very attentive and I felt like I was a queen. I ate several meals in...More

    Thank 969karag
    Response from WestEndHotel1948, General Manager at West End HotelResponded 10 January 2017

    Dear Guest, Many thanks for such a fantastic review of your recent stay with us. We are very pleased to hear that you had a comfortable stay with us and that our team have taken great care of you. Happy to hear that you enjoyed...More

    Reviewed 28 December 2016 via mobile

    Very clean. Extremely courteous and helpful staff. I dropped my coin purse (with hundreds of rupee notes and a credit card) in the carport area. 10 min later I hadn't even realized it was missing when hotel staff knocked on my door returning it intact....More

    1  Thank Linell Gray M
    Response from WestEndHotel1948, General Manager at West End HotelResponded 30 December 2016

    Dear Guest, Thank you for taking time out to write an amazing review. we are very pleased to read your kind comments on our staff & services. We will certainly take your comments for further encouragement amongst the team. Customer security is our prime concern,...More

    Reviewed 20 December 2016

    Old property - not a delightful l experience at the time of arrival or any time during my stay . Hotel has not kept up with technology - commercial capital supposedly a business hotel not even providing the basic internet facility free of charge ....More

    Thank kapvinod
    Response from WestEndHotel1948, General Manager at West End HotelResponded 29 December 2016

    Dear Guest Thank you taking time out to review West End. Your organization is booking with us for last 25 years but We are very sorry to hear that you have not enjoyed your recent stay with us. We are a heritage property but we...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$76 - US$107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HostelWorld, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your West End Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • India >
    • Maharashtra >
    • Mumbai (Bombay)
    • Also Known As
    • West End Hotel Mumbai
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    Traveller (51)
    Room & Suite (176)
    Dining (37)
    Hotel & Grounds (87)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    HolidayQueen007
    1 August 2015|
    Answer
    Response from Dhiman B | Reviewed this property |
    Sorry I am late. Please don't stay at this hotel. Damp,old with all problem s. Cost wise very high. Rather stay somewhere around CST station. Regards.
    0
    Votes
    Room Tips
    "the rooms facing the back are quieter"
    Read review
    "rooms towards the road are noisy but well lit"
    Read review
    "3rd floor is no smoking room area"
    Read review
    "It is not cheap or cheeful"
    Read review
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