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I think this is the 4th or 5th time I m here at this hotel.
And TERRIBLE is the only word I can write .
I m yet to check out of the Hotel.
Booked 2 rooms.
Room no 309 and 310 were allotted.
3 Thank Dharmeshnandu71
Response from Satyajit_Kotwal, General Manager at The ResortResponded 24 May 2017
At the very outset please accept my sincere apologies for the inconvenience caused to you with regards to our service.
I take responsibility for the lapse in our service standards and I was extremely concerned with your feedback, as it does not represent...More
Stay was comfortable and the resort provided good service. The swimming pool was well managed and clean, had a good time there due to summer. Overall good experience and would rate rate well their food and service.
The resort is too elegant ambiance wise, service wise, property and Food wise.
pool, housekeeping staff is awesome too. Great experience being here guys....do visit :) Reception team is very co-operative and always ready to help.
Location is next to aksa beach so proper holiday...More
The stay was very good infact the room which was given was very good special thanks to tejas from the front office also i would like to mention that the Restaurant staff is very unapproachable in terms of service the breakfast spread was also not...More
Its good property in my personel ratingis on no 3. location is good, ambience is fair, Pool is very good, house keeping staff is good, food quality is very good, reception team is cooperative. overall review its between 2 to 3 level out of 5More
Response from Satyajit_Kotwal, General Manager at The ResortResponded 14 May 2017
Thank you for taking the time to share your feedback on Tripadvisor and for having stayed at The Resort, Mumbai.
I am certainly disappointed to read that certain aspects of your stay here did not meet your expectations. Your feedback has been a...More
Generally, local unmarried couples are not allowed at many properties, but if you are travelling from another city, you can give it a try. A Tip - always call the hotel and ask, so you would know for sure
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"more importantly hot water, more so for senior citizens ,,cable tv remote not working? in short the remote..."