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The Residence Hotel & Apartments

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231 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Pune, India
Reviewed 1 week ago

Was there on business travel, was assigned a room with windows sealed with ply as construction is on. Asked for change in room with some daylight, reception guy said will get back to you however no response from him till checkout. Room key got deactivated, duty manager came up after a long wait, opened the door with his master key...

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Helpful?
Thank Abhay_247
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Abhay, Greetings !!! We thank you for choosing our hotel as your preferred choice of accommodation. We also thank you for all valuable time spend to write a review about the hotel. We have personally looked into this matter and also shared your valuable feedback with the relevant team & management .We would like to assure you of a...

Boulder, Colorado
Reviewed 2 weeks ago

2-week stay was Oct/Nov 2016. Building is under renovation - which is needed. The staff were fantastic. Very helpful, engaged. Food was great. Has a gated entrance with staff at the gate. Very well trained staff throughout. Very helpful at any hour of day or night. Thank you.

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Helpful?
1Thank elogan597
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, We are elated to read such a wonderful review for our hospitality on this forum. It is a pleasure to know that we were able to make your stay a pleasant and comfortable one with our flawless services and superior amenities. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors and...

Gurgaon, India
Reviewed 2 weeks ago

The pictures on the website are more than what meets the eye. The room is average looking with not so great maintenance. The telephone lines have disturbance, cable doesn't work properly, staff doesn't answer the calls made to reception for assistance at once and to top all of it up...the façade is under renovation! Not recommended unless it is just...

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Helpful?
Thank SumitaBajaj
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Ms.Bajaj, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, We extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Reviewed 3 weeks ago via mobile

Untidy room, sad they charge but no cleanliness, poor set up, no response from manager, not at all satisfied, would not recommend stay here. No window in the room, lot of dust behind Curtains, not at all value for money

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Helpful?
Thank dkjasani
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Jasani, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at The Residence Powai, Mumbai is disappointed to know that your expectations were not met. We have personally looked into this matter and also shared your valuable feedback with the relevant teams & management .We would like to assure...

Mumbai (Bombay), India
Reviewed 4 weeks ago via mobile

Very poorly maintained hotel, no clean interiors, dust all over the room, poorly maintained bathrooms and water pressure. The entrance to the hotel is horrible. Breakfast menu is okay. Not worth the money they ask.

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Helpful?
Thank Sriyukta
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, We extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Reviewed 27 October 2016

Excellent hospitality,people,always ready to help customers,24x7 service, nice food,hotel is popular mainly because of the staff, they are very nice people, very good gym is there, Good EDP services also.

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Helpful?
Thank Shafiulla A
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Shafiulla , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with was a wonderful one and that you enjoyed the many...

Chennai (Madras), India
Reviewed 22 October 2016 via mobile

Pros:1. Staff , mainly front office (Mr.chetan ), Restaurant 2.Room Size Decent 3. Access to swimming pool & other facilities. Tips: ask for pool side view(prefer 6 & 7 floor) Cons :Outside the hotel locality. Very near to L& T office.

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Helpful?
Thank osrn
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Thank you for taking the time to review your stay with us. We are glad that our staff and service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We will be sure to let Chetan know, how much of...

Reviewed 22 October 2016

Excellent hospitality,courteous people, always ready to help customers,24x7 service, nice food,hotel is popular mainly because of the staff, they are very nice people, very good gym is there, near by area

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Helpful?
Thank Azim M
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Azim , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with was a wonderful one and that you enjoyed the many...

Reviewed 11 October 2016

Was here on a business trip, Check in was smooth, Rooms allocated were also good. Front office staff are cooperative. They have a gym and spa. Walk a few steps for swimming pool, very neatly maintained. Breakfast has good spread, ( suggest to match Ramada). Lunch buffet and dinner buffet are good. Try their Kichidi. Mostly used by corporate companies...

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Helpful?
1Thank sbabu1671
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about our staff and services and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the kichidi is truly rewarding.We hope to be...

Bengaluru, India
Reviewed 4 October 2016 via mobile

Overall the staff and the people are very helpful and friendly. The breakfast buffet and dinner buffet are good with a decent vegetarian options as well. The swimming pool is medoum sized but well maintained. The games room was not available during stay but we could use the ramada one. The games room requires some care in terms of completeness...

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Helpful?
Thank DrShyamSundaram
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We are glad that our accommodation,breakfast/dinner buffet and service & care rendered by our team member have exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We hope your...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Before Vihar Lake Saki Vihar Road, Mumbai (Bombay) 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $88 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Relay good”
 of 5 bubbles , 27 Oct 2016 | Read review
“all rooms are good, go for pool facing rooms,”
 of 5 bubbles , 21 Oct 2016 | Read review
“ask for higher floor and pool view”
 of 5 bubbles , 30 Aug 2016 | Read review
“Not that place i would suggest”
 of 5 bubbles Sameer6727, 16 Jun 2016 | Read review
“The rooms facing the swimming pool provides a better sight.”
 of 5 bubbles bariar54, 16 May 2016 | Read review
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