We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

ITC Grand Central

Expedia.comUS$136*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 6 more sites!
Professional photos
ITC Grand Central
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,638 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,567: English reviews
Start your review of ITC Grand Central
 Click to rate
Reviewed 2 days ago NEWvia mobile

I visited the hotel along with my 30 other colleagues on a business trip.We were really missing our home and friends. But hotel staff are so good that they use to take extremely good care of us especially Gadriann D'Souza. She is one of the best staff in the hotel possessing pleasing personality. I would like to say that staff...

 Report
Helpful?
Thank tripitc
Mumbai (Bombay), India
Reviewed 2 days ago NEWvia mobile

The ITC Grand Central is a second home to me. The staff has been nothing but exceptional and they have made my stays here extremely comfortable. They've gone out of their ways on numerous occasions to make sure that I'm always happy. I would recommend staying here if you're ever in Mumbai. It's centrally located and has the best staff...

 Report
Helpful?
Thank apurvisaac
Hyderabad, India
Reviewed 2 days ago NEW

This hotel is like my second home in Mumbai . I just cannot think of staying at any other hotel in Mumbai . POV is my favourite place in the hotel and I look forward to spend my evening at POV after the days toil . ITC ONE Rooms are extremely comfortable in all respects . Breakfast experience is fantastic...

 Report
Helpful?
Thank bimalsharma2015
Reviewed 3 days ago NEWvia mobile

It was a great stay at ITC GRAND CENTRAL vry helpful staff specially GADRIANN D' SOUZA and ANAM, good food, amazing breakfast spread..very friendly south Indian Chef, Rajan,he can turn out some amazing dishes..go there you will love this place....

 Report
Helpful?
Thank Leenith z
Reviewed 3 days ago NEWvia mobile

This hotel is one of the best I've stayed in. For the business traveller you couldn't get any better. First impressions are impeccable with courteous hosts who greet you and escort you to your room on arrival. Excellent food and beverage services with several bars to chose from to cater to many tastes. On top of everything else it's part...

 Report
Helpful?
Thank Tyrone H
Bangkok
Reviewed 3 days ago NEW

My mother and I had a wonderful stay at the ITC Grand Central. We were visiting Mumbai from Australia and chose the hotel as it was in a great location to our relatives. We were both blown away by the outstanding service we received from the hotel staff, the cleanliness and attentiveness given to the rooms and the fantastic facilities...

Review collected in partnership with ITC hotels
 Report
Helpful?
Thank miss_sunita
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Namaste! Thank you for taking time out and sharing your review on TripAdvisor. We, at ITC Grand Central strive to offer exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are delighted to read your compliments on our friendly services and overall comfort. The team and...

Mumbai, India
Reviewed 3 days ago NEW

The staff is extremely concerned about the smallest needs and extremely friendly and caring. Specially if you have any concerns then please meet Front desk Manager Mr. Aadhar Sharma and all issues will be resolved immediately. I love to visit this property again and again and specially the dining experience is amazing at this property.

 Report
Helpful?
Thank Dhilan K
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Namaste! Thank you for choosing to stay at ITC Grand Central and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

Seattle, Washington, United States
Reviewed 4 days ago NEW

When you've got staff who look for your arrival every day and they know your name and take the time to talk to you, invite you to high tea and special receptions, etc, it's class. There are a couple of the normal annoyances, like water in the room didn't have water pressure or enough HOT water running in it to...

 Report
Helpful?
Thank David H
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Namaste! Thank you for taking time out and sharing your review on TripAdvisor. We, at ITC Grand Central strive to offer exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are delighted to read your compliments on our friendly services and overall comfort. The team and...

Reviewed 1 week ago NEWvia mobile

Excellent,,, I enjoy a hotel breakfast and this hotel has an excellent setup. It has all: good service, food, views, garden, swim pool and gym. The staff was fantastic too epically Assumption & Piran they are super.

 Report
Helpful?
Thank Tareq S
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Namaste! Thank you for taking time out and sharing your review on TripAdvisor. We are delighted to read your compliments on our friendly services and overall comfort. The team and I are grateful for your recommendation and look forward to welcoming you back at the ITC Grand Central Warm regards, Kerman Lalkaka General Manager, ITC Grand Central

Singapore, Singapore
Reviewed 1 week ago NEW

I stayed at this hotel for the entire month of March - yes.. the entire month in 2705. It was a very nice hotel stay. The service is just excellent. Not on par with the Taj, but just about behind only. I had in room dining almost every night and the food was very good. The highlight was meeting with...

 Report
Helpful?
Thank ANANDKMOORTHY
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Namaste! We are delighted to know that you had a splendid experience at ITC Grand Central, Mumbai. Offering the best in terms of location and amenities, our hotel aptly caters to needs of today’s discerning travellers. It is also our constant endeavour to provide our guests with superior services and we are happy to note your appreciation. Thank...

533 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (518)
Viewed
Room/Suite (90)
Viewed
Hotel & Grounds (96)
Viewed
Dining (34)
Viewed
Pool/Beach Area (14)
Viewed
View from Room (28)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (14)
Viewed
Business Centre/Function Rooms (9)
Viewed
Other (231)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (10)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Mumbai (Bombay) hotels
Four Seasons Hotel Mumbai
#12 of 444 in Mumbai (Bombay)
1,653 reviews
The Taj Mahal Palace
#3 of 444 in Mumbai (Bombay)
6,548 reviews
The St. Regis Mumbai
#9 of 444 in Mumbai (Bombay)
878 reviews
Show Prices
Show Prices
Show Prices
Trident, Nariman Point
#8 of 444 in Mumbai (Bombay)
2,793 reviews
The Oberoi, Mumbai
#1 of 444 in Mumbai (Bombay)
2,071 reviews
Vile Parle East
ITC Maratha, Mumbai
ITC Maratha, Mumbai
#10 of 444 in Mumbai (Bombay)
2,386 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287 Dr Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $202 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your ITC Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Central staff and other travellers.
7 questions
Ask a question
Kangar
over a year ago
Denver, Colorado

See all questions (7)

Questions? Get answers from ITC Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ITC ONE is the best room”
bimalsharma2015, 28 Apr 2017 | Read review
“Corner rooms are quiet and have fantastic views”
  • Beautiful view from room
  • Amazing room!
miss_sunita, 27 Apr 2017 | Read review
“One has to visit the 30th floor lounge for a view of Mumbai city skyline and have a drink.”
dhilank2015, 27 Apr 2017 | Read review
“higher = better view”
Mark__Moscow, 21 Apr 2017 | Read review
“great location. was facing towards city but i guess facing seaside would have been even better”
383ihsann, 19 Apr 2017 | Read review
5 of 5
Expedia.com
US$136* /night
View Deal
TripAdvisorUS$136
Booking.comUS$150
Hotels.com
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates